The help given by the staff. No matter what sort of day they have had they seem to have an infinite amount of patience ! The only thing we are not happy with is that they they have closed their St... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sinead was fantastic and got me the holiday i wanted so I'm very happy. Will be booking another one with you for later next year too
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Helpful & professional. Maria gave me information which enabled us to decide on the best hotel at the right price so our 16 year old granddaughter will have lots to do if she wishes & some places for... Se mer
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Your team member Sinead was most helpful, courteous and very knowledgable. She answered all my questions and came back to me promptly. She is an asset to Hays and I can recommend her highly. Your Man... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
14 The Maltings, AL1 3HL, St Albans, Storbritannien
- 01727236928
4,8
Utmärkt
144 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All very helpful and friendly
20 januari 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Big thanks to Sinead at st albans
Brilliant customer service from Sinead at the St Albans branch could not have been more help as booking a cruise is not easy.
22 januari 2024
Svar från Hays Travel - St Albans
Thank you so much for your 5 star review and lovely feedback! It was my pleasure to book your cruise.
All the best,
Sinead
Summer holiday booking
I was very happy with the service I received from Hays St Albans last Saturday. With their very useful and help and input my friend and I booked our summer holiday in a very stress free way.
22 januari 2024
Svar från Hays Travel - St Albans
Thank you for taking the time to leave us a positive review. We are pleased to hear you were happy with the service you received. We look forward to welcoming you again in the future. Sinead
Great service from Maria
Great service from Maria, the manager at Hays Travel, St Albans. She found us the perfect holiday and was very knowledgeable about the country, area and hotels.
22 januari 2024
Svar från Hays Travel - St Albans
Thank you for your lovely feedback and for taking the time to leave us a review.
Maria
First time using travel agent for…
First time using travel agent for travel ..excellant experience.....my bespoke trip was sorted quickly .very good advice, service from staff at Hays ,Kasia . I told kasia what I would like on my trip never expecting it all and plus some to be included in the itinerary !!! Would definitely use again
12 januari 2024
Svar från Hays Travel - St Albans
Hi Stephanie, thanks so much for taking the time to write! We really appreciate the feedback, and are so glad we could help put together your Nordic adventure! Looking forward to hearing all about it!! And in the meantime, if there's anything we can help with - just let us know! Best wishes, Kasia
Helpful & professional
Helpful & professional. Maria gave me information which enabled us to decide on the best hotel at the right price so our 16 year old granddaughter will have lots to do if she wishes & some places for us to visit outside of the resort.
10 januari 2024
Svar från Hays Travel - St Albans
Hi Rose, thank you for taking the time to write. We appreciate it, and we wish a brilliant trip! Best wishes, Maria
Sinead
Sinead was very helpful, professional and found a place which looks just right for us. Thank you, Sinead.
14 januari 2024
Svar från Hays Travel - St Albans
Thank you for taking the time to leave us a 5 star review. Your feedback is greatly appreciated. Sinead
Great service from lovely people!
Having booked with this branch of Hays before, they were our first port of call this time around.
From the moment we walked through the door Maria and Sinead were friendly and helpful in providing us with lots of advice. And all for a price that matched online booking for the same holiday with the same provider!
8 januari 2024
Svar från Hays Travel - St Albans
Hi Hans, thank you so much for taking the time to write. We really appreciate the feedback, and we wish a wonderful trip!
Very friendly and professional service
30 december 2023
Svar från Hays Travel - St Albans
Thank you very much for taking the time to leave us a 5* review! Your feedback is much appreciated.
Very helpful sorting out special needs
Very helpful sorting out special needs, plane seats and booking the hotel. Nothing was to much trouble. This is the reason I always choose your company for my holidays and recommend you to friends.
29 december 2023
Svar från Hays Travel - St Albans
Thank you for your kind review Sandra! It is always a pleasure to assist you with your holidays and I am glad we have booked up your 2024 trips. Thank you for your recommendations, your support is greatly appreciated.
Sinead
Really helpful advice
Really helpful advice, worked hard to find the right cruise for us and presented all the options clearly.
9 december 2023
Svar från Hays Travel - St Albans
Thank you for taking the time to leave us a review.
Kind regards,
Hays Travel St Albans
The staff were brilliant in both stores…
The staff were brilliant in both stores we went to.
20 december 2023
Great customer service.
15 december 2023
Svar från Hays Travel - St Albans
Dear Kevin and Michele, thank you for your feedback - always appreciated. Very glad we could organise your lovely trip, and we're here to help with any questions ahead of your travels! Kind regards, Kasia
We received excellent service
We received excellent service from Sinead at the St Albans branch in arranging several flights to various destinations.
19 november 2023
Svar från Hays Travel - St Albans
Dear Gordon,
Thank you for taking the time to leave a 5* review, it is greatly appreciated.
Best wishes,
Sinead
Brilliant service and friendly.
18 november 2023
Svar från Hays Travel - St Albans
Thank you for leaving us a review, it was a pleasure assisting you with booking your cruise. We hope you have a lovely time.
Hays Travel St Albans
Maria very helpful and pleasant
11 november 2023
Svar från Hays Travel - St Albans
Thank you very much for taking the time to leave us a review.
Kind regards, Sinead
The service Maria and the team are as…
The service Maria and the team are as excellent- they went over and above to secure our holiday
25 oktober 2023
Svar från Hays Travel - St Albans
Hi Linda,
Thank you for taking the time to leave such a nice review. It was a pleasure to book your holiday for you!
All the best, Maria
Excellent service
Kasia is always excited to start looking for our next adventure and her enthusiasm and tenacity make the whole experience a pleasure. A big shout out to the whole team at St Albans for sorting out an issue in relation to our recent booking.
22 oktober 2023
Svar från Hays Travel - St Albans
Hi Tracey and Karen, thank you so much for taking the time to write! We really appreciate the feedback, and are very pleased we could help organise your upcoming holiday to your favourite place! Best wishes, Kasia
Kasia was helpful from the start
Kasia was helpful from the start. It really felt like she wanted us to have a great holiday. We asked for lots of options and Kasia patiently provided different options and helped us so much. Thank you
25 oktober 2023
Svar från Hays Travel - St Albans
Hi Claire, thank you so much for taking the time to write. We really appreciate the feedback, and so glad I could help organise your trip. I wish you both a wonderful holiday! Kasia
Very helpful and very friendly just excellently
21 oktober 2023
Svar från Hays Travel - St Albans
Hi Lascelles, thank you for giving us feedback - we really appreciate it. So glad we were able to help with your holiday. Have a wonderful trip! Kasia
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.