Our agent Zoe was very helpful, kind, informative,but most of all pro active. Suggesting things we hadn't thought of and trying to provide us with any extras she could.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and fo... Se mer
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Can't thank Hay,s travel enough. Especially Bethany who delt with my booking ,to collecting boarding pass, Nothing is to much trouble when sorting my needs, due to me having a hidden disabilit... Se mer
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We managed to speak to Selina, who booked our last Disney Cruise. It was quick, easy & straightforward. Considering it's the same party as last year, the Disney Cruise Line booking recognised us, so m... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
91 Above Bar Street, SO14 7FG, Southampton, Storbritannien
- 023 8063 2403
4,9
Utmärkt
671 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service friendly people…
Excellent service friendly people everything explained very well and savannahs had no problem with looking up or trying to find out what she could from all our questions
11 juli 2026
Svar från Hays Travel - Southampton
Thank you for your kind review! I am glad we could find you a fab deal and hope you have the best break :) - Savannah
I went on to purchase travel insurance…
I went on to purchase travel insurance for my forthcoming cruise . I was told that I would have to contact the provider to update medical conditions . The very helpful lady sat with me and entered the information . Saved me contacting the provider . A big thank you
7 juli 2026
Svar från Hays Travel - Southampton
Thank you for your kind review - Bethany
Very friendly and helpful
Very friendly and helpful, the whole team were interactive in ensuring we received all benefits availible to us. Everything was explained clearly as we are rookie cruisers left feeling happy and confident about our holiday.
2 juli 2026
Svar från Hays Travel - Southampton
Thank you so much for your kind review! We look forward to helping you again in the future and hope you have a fantastic time :) - Hays Travel Southampton
Stephen is great
Stephen is very helpful and goes above and beyond when booking a holiday
Thank you Stephen
1 juli 2026
Svar från Hays Travel - Southampton
Thank you so much for your wonderful review. Stephen 😀
Quick easy and what we wanted
29 juni 2026
Svar från Hays Travel - Southampton
Thank you for your kind review. We are so glad that you found the process quick and easy :) - Bethany
Easy from start to finish
From the original quotation of my holiday, to the follow up that allowed me to change my holiday quote to match new parameters for my future holiday, through to the booking, everything was done smoothly and without complaint. All the details were explained, the options that were available, and the payment plans that were available were all clear and precise, which allowed me to book the break I wanted.
23 juni 2026
Svar från Hays Travel - Southampton
Thank you so much for your kind review. We are so pleased that we were able to make the enquiry and booking process smooth and clear. It's wonderful that we could help you find the perfect break with all the details explained :) - Bethany and Jess
Well trained staff very helpful
Well trained staff very helpful, booking process made easy for an 80 old
18 juni 2026
Svar från Hays Travel - Southampton
Thank you so much for your kind review. I am so glad to have been of help and made it an easy process for you! :) - Jess
Very helpful
Agent was quick, efficient and super friendly. Answered all my questions and gave me all information I needed
19 juni 2026
Svar från Hays Travel - Southampton
Thank you for your kind review. It's always a pleasure having you in store, and I'm so glad I was able to help you efficiently and answer all your questions :) - Jess
Excellent service by all
Excellent service by all. Helpful, friendly and efficient. Thank you Savannah and Stephen.
20 juni 2026
Svar från Hays Travel - Southampton
Thank you for your kind feedback! It is always a pleasure dealing with you and we thank you for your loyalty :) - Savannah, Stephen and all the Team at Hays Travel Southampton
Savannah was very helpful & and it was…
Savannah was very helpful & and it was a pleasure to deal with her.
11 juni 2026
Svar från Hays Travel - Southampton
Thank you so much for your kind review! It was great to meet you and I hope you have the best time :) - Savannah
very experienced staff
16 juni 2026
Svar från Hays Travel - Southampton
Thank you for your kind review :) - Savannah
Great holiday booking experience with Hays Travel
Zoe was extremely helpful from the moment we walked into the store. Exploring and showing us all the holiday options that met our specific itinerary on the screen making it an enjoyable experience. We soon received a quoted email the same day with all the shortlisted options fully detailed and costed out to enable us to make our decision. Confirming the booking was easy. A great swift and efficient service that resulted in a holiday that met our aims in full.
14 juni 2026
Svar från Hays Travel - Southampton
Thank you so much for the lovely review. I'm so pleased we were able to find an option that ticked all your boxes! - Zoe
Very good customer service by Zoe Frost
14 juni 2026
Svar från Hays Travel - Southampton
Thank you for the lovely review! So glad we could get you booked on another holiday. - Zoe
Booking my cruise with you was so easy…
Booking my cruise with you was so easy and the lady who dealt with me was brilliant (sorry I can't remember her name) I will certainly be coming back again
Trish
13 juni 2026
Svar från Hays Travel - Southampton
Thank you so much for your kind review!! It was lovely to meet you and I am so glad we could get this booked for you :) - Selina
Svar från Hays Travel - Southampton
Thank you for your kind review, I'm glad we found you a lovely cruise! - Beth
Booking holiday via phone
Booking process easy to follow staff friendly and helpful information available for holiday
10 juni 2026
Svar från Hays Travel - Southampton
Thank you so much for your kind review, and for coming back to us to book another holiday! - Zoe
Svar från Hays Travel - Southampton
Thank you for your review. Stephen 😀
Very helpful and friendly member of…
Very helpful and friendly member of staff who advised us.
10 juni 2026
Svar från Hays Travel - Southampton
Thank you for your kind review, it was a pleasure helping you. Bethany 😊
Great advice and service
Stephen gave great advice on different options available which helped me decide on which holiday I booked.
6 juni 2026
Svar från Hays Travel - Southampton
Thank you so much for your kind review, I'm glad we found you something you liked! - Stephen
Svar från Hays Travel - Southampton
Thank you so much for booking with us and for your kind review! It was lovely to meet you both :) - Savannah
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