We’ve been using Hays Travel now for several years. The staff are all so friendly, very knowledgeable & very helpful. Our last couple of holidays were booked with Amber, she’s very thorough, ticks a... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Booked a holiday with Jade to Mexico for my partners 30th birthday! From the moment we step through the door to the moment we leave was fantastic service, all the staff make you feel so welcome, are v... Se mer
I responded to a great deal that was shared on social media, they were quick to answer all my questions via messages and then gave me a call when I was ready to book. Really friendly, offered various... Se mer
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Jade who booked our holiday, was very professional and friendly. Took time to listen to our needs, helped and advised. Excellent customer services. A real credit to the company. Because of her and... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
The Forum, 12, ME10 3DL, Sittingbourne, Storbritannien
- 01795859633
4,9
Utmärkt
729 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and knowledgeable first…
Very helpful and knowledgeable first class service.
12 mars 2026
Svar från Hays Travel - Sittingbourne
We’re delighted to hear that you enjoy booking your holidays with us. Thank you for sharing your positive experience - I'm so glad Chris could make the process smooth and enjoyable. We truly appreciate your feedback and your continued support
Kind regards
Amber Valleley
Assistant Branch Manager
Staff were very helpful & friendly.
13 mars 2026
Svar från Hays Travel - Sittingbourne
We’re delighted to hear that you enjoy booking your holidays with us. Thank you for sharing your positive experience—I'm so glad I could make the process smooth and enjoyable. We truly appreciate your feedback and your continued support
Kind regards
Amber Valleley
Assistant Branch Manager
the assistant was very helpful in…
the assistant was very helpful in getting me the stay i required.
would use this branch again.
10 mars 2026
Svar från Hays Travel - Sittingbourne
We're happy to hear that Amber provided helpful service and secured the stay you needed. We appreciate your intention to return!
Kind Regards
Chris Keenan
Branch Manager
Svar från Hays Travel - Sittingbourne
We're happy to hear that you had such a positive experience booking your holiday ! It's great to know that Jade was so helpful in arranging your trip and finding you a great deal.
Kind Regards
Chris Keenan
Branch Manager
Absolutely seamless process
Absolutely seamless process. Very quick and easy and helpful as usual
9 mars 2026
Svar från Hays Travel - Sittingbourne
We're happy to hear that you had such a positive experience booking your holiday ! It's great to know that Jade was so helpful in arranging your trip and finding you a great deal.
Kind Regards
Chris Keenan
Branch Manager
Svar från Hays Travel - Sittingbourne
We appreciate you taking the time to leave us such a wonderful review! We are so glad to hear that you found our service helpful and friendly.
Kind Regards
Chris Keenan
Branch Manager
Just booked our trip to Thailand went…
Just booked our trip to Thailand went into store and Keira was amazing super helpful and friendly. Very easy end to end experience
3 mars 2026
Svar från Hays Travel - Sittingbourne
We're happy to hear that your trip booking experience was amazing! It's great to know that Keira was helpful and friendly. Thank you for your positive feedback.
Kind Regards
Chris Keenan
Branch Manager
First class very helpful staff used…
First class very helpful staff used hayes travel many times
2 mars 2026
Svar från Hays Travel - Sittingbourne
We're happy to hear that you had such a positive experience booking your holiday! It's great to know that the team were so helpful in arranging your trip and finding you a great deal. We appreciate you coming back to us.
Kind Regards
Amber Valleley
Assistant Branch Manager
Hays Sittingboure
Chris from Hays Sittingboure was knowledgeable, professional and supported me and my friends with booking a city break. Highly recommended.
15 februari 2026
Svar från Hays Travel - Sittingbourne
We're happy to hear that you had such a positive experience booking your holiday ! It's great to know that I was so helpful in arranging your trip and finding you a great deal.
Kind Regards
Chris Keenan
Branch Manager
Svar från Hays Travel - Sittingbourne
We're happy to hear that you had such a positive experience booking your holiday ! It's great to know that Kay was so helpful in arranging your trip and finding you a great deal. We appreciate you coming back to us.
Kind Regards
Chris Keenan
Branch Manager
We explained to Jude what we were…
We explained to Jude what we were looking for and she navigated her system to find us a holiday which will hopefully be all that we were looking for. She was very friendly and helpful.
21 februari 2026
Svar från Hays Travel - Sittingbourne
We're happy to hear that you had such a positive experience booking your holiday ! It's great to know that Jade was so helpful in arranging your trip and finding you a great deal. We appreciate you coming back to us.
Kind Regards
Chris Keenan
Branch Manager
Nothing was too much trouble for Amber …
Nothing was too much trouble for Amber who booked our holiday. She checked dates to see if there were any promotions offered which we really appreciated. She was patient and didn’t rush us when we were making up our minds over choices so we felt supported not pressured which was very pleasant. We will return to Amber and we trust her advice. She is helping us every step of the way .
22 februari 2026
Svar från Hays Travel - Sittingbourne
We're happy to hear that you had such a positive experience booking your holiday ! It's great to know that Amber was so helpful in arranging your trip and finding you a great deal. We appreciate you coming back to us.
Kind Regards
Chris Keenan
Branch Manager
A warm greeting with experienced helpful staff
Friendly staff with experienced helpful information
13 februari 2026
Svar från Hays Travel - Sittingbourne
We’re delighted to hear that you enjoy booking your holidays with us. Thank you for sharing your positive experience—I'm so glad I could make the process smooth and enjoyable. We truly appreciate your feedback and your continued support
Kind regards
Amber Valleley
Assistant Branch Manager
Helpful Service
After explaining what I wanted and budget available, suggestions on locations were swiftly received for my consideration.
Following discussions with agent on the various choices I was considering, decision
made and holiday booked.
20 februari 2026
Svar från Hays Travel - Sittingbourne
We’re delighted to hear that you enjoy booking your holidays with us. Thank you for sharing your positive experience—I'm so glad that Chris could make the process smooth and enjoyable. We truly appreciate your feedback and your continued support
Kind regards
Amber Valleley
Assistant Branch Manager
Great Service
12 februari 2026
Svar från Hays Travel - Sittingbourne
We're happy to hear that you had such a positive experience booking your holiday ! It's great to know that our team was so helpful in arranging your trip and finding you a great deal.
Kind Regards
Chris Keenan
Branch Manager
Great service
Amber really made us feel welcome and really made the effort to get exactly what we required for our holiday. Even when the shop was closing she didn't mind staying on to complete the booking.
9 februari 2026
Svar från Hays Travel - Sittingbourne
We appreciate you taking the time to share your experience. We are so happy to hear that we made you feel welcome and got you exactly what you required for your holiday.
Kind Regards
Chris Keenan
Branch Manager
⭐⭐⭐⭐⭐ Really friendly, helpful service – great experience
We booked our holiday through Hays Travel. The Forum and honestly had such a good experience.
My girlfriend was walking past and spotted a deal in the window for the exact week we’re both on leave (it’s her birthday week), so we thought we’d pop in and ask about it. The lady who helped us was lovely – really easy to talk to and genuinely helpful, not pushy at all.
She found us a self-catering place in Kefalonia for May at a great price and then even tried adding a discount code, even though she wasn’t sure it would work. It actually knocked £100 off, which was a nice surprise!
The whole thing just felt simple and stress-free. We got exactly what we wanted and left feeling really excited about the trip.
Would definitely book with them again and would happily recommend them to anyone planning a holiday.
9 februari 2026
Svar från Hays Travel - Sittingbourne
We're happy to hear that you had such a positive experience booking your holiday to Kefalonia! It's great to know that our team was so helpful in arranging your trip and finding you a great deal. We appreciate you recommending us.
Kind Regards
Chris Keenan
Branch Manager
Very helpful and friendly staff
Very helpful and friendly staff, went out of their way to find me better flights times and a good price
4 februari 2026
Svar från Hays Travel - Sittingbourne
We're happy to hear that you enjoy booking holidays with us. Thank you for sharing your positive experience and I am glad Jade made the process easy and enjoyable; we appreciate your feedback and continued support.
Kind regards
Chris Keenan
Svar från Hays Travel - Sittingbourne
We're happy to hear that you enjoy booking holidays with us. Thank you for sharing your positive experience and I am glad I made the process easy and enjoyable; we appreciate your feedback and continued support.
Kind regards
Chris Keenan
Very very helpful friendly staff
Very very helpful friendly staff, this is my first solo holiday and was shown all the options of good places to travel to.
All the staff were very friendly and welcoming and would definitely recommend this to anyone looking to book a holiday .
2 februari 2026
Svar från Hays Travel - Sittingbourne
We're happy to hear that you enjoy booking holidays with us. Thank you for sharing your positive experience and I am glad Jade made the process easy and enjoyable; we appreciate your feedback and continued support.
Kind regards
Chris Keenan
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