I contacted the Shepton Mallet branch via Facebook. Liam was straight on the case and so helpful and quick to reply an offer options of holidays from my specific choices. He made the booking process... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We booked the holiday we wanted.We were given useful advice some of which was based on personal experience of our agent.
Företaget har svarat
Mary always has time and patience with us-she knows after dealing with us for many years (going back to when it was A T Mays!!) exactly the type of holiday we look for-the details we like are flight t... Se mer
Företaget har svarat
Sue made the whole booking experience very pleasant. She worked to ensure that the chosen cruise was suitable in terms of timings, options and cost. Her fantastic product knowledge, patience and sen... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
27 High Street, BA4 5AQ, Shepton Mallet, Storbritannien
- 01749574032
4,9
Utmärkt
545 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very friendly answered all questions…
Very friendly answered all questions nothing to much trouble
17 april 2025
Svar från Hays Travel - Shepton Mallet
Thank you for the lovely comments! It was my pleasure and I am sure you will have a great time - Sophie
Fantastic …
Sophie was very helpful & patient whilst booking our Disneyland paris trip and had also been very happy & helpful answering a number of questions I have had since the booking. Very friendly over the phone and made the booking experience very easy.
5 april 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday and always here to answer any questions, I'm sure you will have a Magical Holiday, Sophie
Excellent service
Excellent service. 12/04/25. Hays Travel - Shepton Mallet. Booked a holiday for 10 people. Went above and beyond to answer all questions and completed all paperwork including insurance & parking. Was surprised to find Mary still working in store as it has been a long time since I last booked an all-inclusive holiday. Mary has been through 3 company changes at least. Fantastic still there. Everyone so friendly. Much better than booking online.
12 april 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your lovely review, it was a pleasure booking your family holiday, I'm sure you will have a lovely time, Mary
We returned to the store we'd been…
We returned to the store we'd been previously, as we had a good experience last time, and didn't disappoint, friendly and helpful staff. We were unsure on where we wanted to go as not being away for nearly 6 years. They were happy showing us different places. Great staff. Highly recommend
5 april 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your lovely feedback. It was a pleasure to meet you both and book your holiday! I am sure you will have the best time away - Sophie
Always make booking your holiday easy…
Always make booking your holiday easy and Always happy to explain everything to you
5 april 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your lovely review, it is always a pleasure booking your holidays, I'm sure you will have a great time, Mary
Svar från Hays Travel - Shepton Mallet
Thank you for your 5* review, it is always a pleasure booking your holidays, I'm sure you will have a lovely time, Mary
Super service ready to spend time to…
Super service ready to spend time to get us what we need polite went through all the details very friendly
22 mars 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your kind comment. I am glad I could help :)
Shepton Mallet branch staff are an excellent asset to your company
Sue/Mary and their colleague at Shepton Mallet are so welcoming, knowledgeable about their travel work and bend over backwards to find their customers the best holiday they can find to suit the clients.
27 mars 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your lovely review, It was a pleasure to book your very wonderful trip, I am sure you will have a lovely time. Sue, Mary and team.
Helpful and knowledgeable staff
They were again able to give helpful advice and were knowledgeable about the destinations and holidays they sell. I was able to book another holiday easily with them.
21 mars 2025
Svar från Hays Travel - Shepton Mallet
Hi Judy, Thank you for 5 star review. It was a pleasure to book your holiday and I am sure you will have a lovely time. Sophie.
Svar från Hays Travel - Shepton Mallet
Thank you for your kind comments I am glad I could help. MJ :)
Great to chat face to face - superb …
Great to chat face to face to get ideas and actually hear about specific places from first hand experiences .
Superb 😃
9 mars 2025
Svar från Hays Travel - Shepton Mallet
It was lovely to meet you and I am sure you will have a lovely time. Thank you for your 5 Star review. :) MJ
Mary was fantastic
Mary took the time and effort to ensure we booked the best holiday experience.
7 mars 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your lovely comments. I am sure you will both have a lovely time - Mary
Svar från Hays Travel - Shepton Mallet
Thank you for your kind comments. I am glad I could help. MJ :)
A very friendly and professional experience
Sophie has been very professional throughout for us and despite our difficult requests she made every effort to help us. Not only did she find something perfect for us she was even able to save us a little money in the end. She went above and beyond. Thank you Hays Shepton Mallet.
28 februari 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your lovely comments. It was my pleasure! I am sure you will all have an incredible time away - Sophie
Sue made booking our cruise so simple
Sue made booking our cruise so simple, she put me at rest all the way through. I would definitely recommend going into Hays Travel in Shepton Mallet for you’re holiday needs
27 februari 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your Cruise I'm sure you will have a lovely time, Sue
brilliant service very friendly and…
brilliant service very friendly and helpful people
28 februari 2025
Svar från Hays Travel - Shepton Mallet
Thank you so much for your kind comments I am glad we found what you were looking for. MJ :)
mj made it all so easy
mj made it all so easy , thankyou so much for your help and sorting out my suprise holiday
27 februari 2025
Svar från Hays Travel - Shepton Mallet
Thank you so much for your kind comments ! I am glad I could help you with this and be part of the surprise ! :)
So helpful nothing lstomuch trublue we…
So helpful nothing lstomuch trublue we have used this branch for a number of years Mary and staff are first class we would not book our holidays with anyone else
26 februari 2025
Svar från Hays Travel - Shepton Mallet
Thank you for you 5 review and lovely comments, I am glad that we could help you again. Kind regards, Mary.
This was the 2nd time that we have used…
This was the 2nd time that we have used Hays Travel in Shepton Mallet. They were really good and booking the holiday was very easy. The staff were very friendly and knowledgeable. We will be using them again.
13 februari 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your 5 star review, it was lovely to see you both again and hear about your travels! I am sure you will have a lovely time on your next holiday. Sue :)
Straight forward
Straight forward, ,extremely helpful, as far as i,m concerned always good on price.
16 februari 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your kind comments I am glad we could help. MJ :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.