I contacted the Shepton Mallet branch via Facebook. Liam was straight on the case and so helpful and quick to reply an offer options of holidays from my specific choices. He made the booking process... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Mary always has time and patience with us-she knows after dealing with us for many years (going back to when it was A T Mays!!) exactly the type of holiday we look for-the details we like are flight t... Se mer
Företaget har svarat
Sue made the whole booking experience very pleasant. She worked to ensure that the chosen cruise was suitable in terms of timings, options and cost. Her fantastic product knowledge, patience and sen... Se mer
Företaget har svarat
Excellent service. 12/04/25. Hays Travel - Shepton Mallet. Booked a holiday for 10 people. Went above and beyond to answer all questions and completed all paperwork including insurance & parking. Was... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
27 High Street, BA4 5AQ, Shepton Mallet, Storbritannien
- 01749574032
4,9
Utmärkt
544 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
As helpful and friendly as ever.
7 november 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your lovely review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, Sue
Always a warm welcome & so good at…
Always a warm welcome & so good at listening & knowing what we want & what we don’t want in our holidays ! Mary is very attentive at getting everything exactly right !
26 oktober 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your lovely review, it is always a pleasure booking your holidays, I'm sure you will have a lovely time, Mary
Friendly helpful staff who know me
Friendly helpful staff who know me, and can recommend holidays suited to me .
2 november 2025
Svar från Hays Travel - Shepton Mallet
Thank you fro your lovely review, I'm sure you will have a lovely time, MJ
Svar från Hays Travel - Shepton Mallet
Thank you for your 5* review, I'm sure you will have a lovely time, MJ
Mad it very easy and relaxing for us to…
Mad it very easy and relaxing for us to book our flights and telling us what was included and what wasn't included.
26 oktober 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your lovely feedback, it was my pleasure to help - Sophie
Svar från Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, Mary
Excellent service.
21 oktober 2025
Svar från Hays Travel - Shepton Mallet
Thank you so much, glad I could help :)
An enjoyable experience
The young lady who helped us was an apprentice with help and guidance from other members of staff. All were very professional, efficient and pleasant, making it an enjoyable experience
16 oktober 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, Leticia & team
Miles of smiles
Always as ever friendly, helpful.. full of smiles and not forgetting a perfect holiday 💖
16 oktober 2025
Svar från Hays Travel - Shepton Mallet
Hi Tracy, thank you for the lovely comments and 5 star review. I am glad you have got another adventure to look forward to! Kind regards, Sue
Svar från Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, Mary
Very easy experience to book a holiday…
Very easy experience to book a holiday which we had seen online previously for the same price and the polite and knowledgeable way that the customer adviser handled the booking was great
6 oktober 2025
Svar från Hays Travel - Shepton Mallet
Thank you so much for your kind comments , glad I could help ! :)
Very friendly and helpful young lady.
4 oktober 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your kind comments ! Glad I could help :)
Good booking experience
Good afternoon,
What a joy as always to book our 2026 joliday with hays Travel at Shepton Mallet. We spent a good half an hour with Sue who was very helpful and knowledgeable with the requests that we made. What a good experience.
Meg and Pete Rodgers
3 oktober 2025
Svar från Hays Travel - Shepton Mallet
Thank you for the lovely comments and the 5star review. I am sure you will enjoy your holiday, especially the views!!
very helpful from start of booking next…
very helpful from start of booking next year hoilday /
28 september 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your lovely comments. It was a pleasure! - Sue
The girls of the Hayes Travel branch of…
The girls of the Hayes Travel branch of Shepton Mallet are always welcoming helpful, working towards ideas of places to holidays. Helping me with the requirements I was looking for in a holiday abroad, to which I came away with some choices. Once I settled on one I booked a few days later with the greatest of ease through the travel agent and answering any questions I had, Hayes Travel makes it really assuring all is cover and any other assistance just pop in and they will help where can for me. Thank you to such a lovely, friendly and warm welcoming staff.
20 september 2025
Svar från Hays Travel - Shepton Mallet
Thank you so much for all of your kind comments! We are so glad we could help you book with ease ! MJ :)
The manager mary made it easy to book…
The manager mary made it easy to book our holiday took all the hassel out and got a lovely hotel for us
20 september 2025
Svar från Hays Travel - Shepton Mallet
Thank you for your lovely review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, Mary
Svar från Hays Travel - Shepton Mallet
Thank you for your 5* review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, Sue
Sophie was polite and very helpful
7 september 2025
Svar från Hays Travel - Shepton Mallet
Thank you for the lovely feedback. It was a pleasure meeting you and booking this incredible trip! - Sophie
Svar från Hays Travel - Shepton Mallet
Thank you for you 5* review, it was a pleasure booking your holiday, I'm sure you will have a lovely time, Mary
Svar från Hays Travel - Shepton Mallet
Thank you for your kind comments !
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.