Knowledgeable staff, very helpful and came up with an alternative to my original request which worked better for us. Very fast turnaround on quotes
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
George has been very helpful, always polite and friendly! he has booked a last minute coach trip to Southern Ireland, for my friend and I, at very short notice, due to my friends ‘ spur of the mome... Se mer
As always the advice and help we got at Hays, made sure we booked the holiday we wanted. We have never been on a cruise before, so didn't have any idea about what is important. We were given great adv... Se mer
Företaget har svarat
The personal service was exceptional even when the bank gave up the afternoon I tried to pay . I sat in the phone trying to sort it for 11/2 hrs !!! Challenging
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
14 High Street, SP7 8JG, Shaftesbury, Storbritannien
- 01747 854331
4,9
Utmärkt
447 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Knowledgeable staff
Knowledgeable staff, very helpful and came up with an alternative to my original request which worked better for us. Very fast turnaround on quotes
16 augusti 2026
Svar från Hays Travel - Shaftesbury
Rob,
Thank you for your wonderful 5-star review! I'm so glad that I was able to help with booking your trip and an even better alternative for you, that we quoted and booked all on the same day!
Kind Regards
Shelley
Hays Travel Shaftesbury
The young lady who served me was very…
The young lady who served me was very helpfu, knowledgeable and patient
12 augusti 2026
Svar från Hays Travel - Shaftesbury
Thank you for your kind review! Michaella
The personal service was exceptional…
The personal service was exceptional even when the bank gave up the afternoon I tried to pay . I sat in the phone trying to sort it for 11/2 hrs !!! Challenging
20 augusti 2026
Svar från Hays Travel - Shaftesbury
Thank you for your kind words it's greatly appreciated. Mark
George has been very helpful
George has been very helpful, always polite and friendly! he has booked a last minute coach trip to Southern Ireland, for my friend and I, at very short notice, due to my friends ‘ spur of the moment’ trip to UK from NZ. All booking and personal info has been done by phone and email…
15 augusti 2026
Nice friendly and Helpful Staff
Nice friendly and Helpful Staff
This was the first time we have used a travel agent in 25 years, Michaella helped us choose our holiday so fingers crossed it will be good.
14 augusti 2026
Svar från Hays Travel - Shaftesbury
Thank you for your kind review. Michaella
As i said the assistance George was…
As i said the assistance George was very helpful polite and deserves a pay RISE.
WMcGookin
11 augusti 2026
Svar från Hays Travel - Shaftesbury
Dear Mr McGookin
Thank you for your brilliant response! I'm glad I could be of help to you. Have a lovely time away and I hope to see you soon.
Best wishes,
George
Svar från Hays Travel - Shaftesbury
Thank you for your kind feedback. Michaella
Always love booking with Hays
Always love booking with Hays in Shaftesbury, they really look after you. Michaella was great!
5 augusti 2026
Svar från Hays Travel - Shaftesbury
Thank you for your lovely feedback :) Michaella
They dealt with me very quickly and…
They dealt with me very quickly and very speedy with with flight information and a lady I think her name was shelly was very polite and pleasant very good
23 juli 2026
Svar från Hays Travel - Shaftesbury
Thank you for your kind words it's greatly appreciated. Shelley
Smiling & courteous
Smiling & courteous, attentive to our needs and requests, sense of humour.
Efficient, clear explanations.
Comprehensive service.
29 juli 2026
Svar från Hays Travel - Shaftesbury
Thank you for your kind review. It was a pleasure assisting you with your travel plans :) Michaella
Norway cruise
As always the advice and help we got at Hays, made sure we booked the holiday we wanted. We have never been on a cruise before, so didn't have any idea about what is important. We were given great advice on cabin location, upgrades available, facilities onboard and port parking, along with prices. This enabled us to make the choice we wanted. Thank you.
28 juli 2026
Svar från Hays Travel - Shaftesbury
Thank you for your lovely review, it was a pleasure assisting you :) Michaella
Booking with Hays Travel in Shafesbury…
Booking with Hays Travel in Shafesbury is made easy with experienced and very helpful staff, making a stress free experience. Thank you.
26 juli 2026
Svar från Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Mark
Svar från Hays Travel - Shaftesbury
Julia,
Thank you for your wonderful 5-star review, I'm glad we were able to help!
George
very profesional staff
12 juli 2026
Svar från Hays Travel - Shaftesbury
We are happy to help. Maddie :)
Staff very friendly and helpful
Staff very friendly and helpful. Only disappointment was that we were quoted for our cruise which showed an on-board allowance, only to be told when we booked our cruise that there was no allowance
16 juli 2026
Svar från Hays Travel - Shaftesbury
Thank you for your review. We apologise for this misquote - Michaella
Efficient, friendly experience
Shelley made us very welcome, was helpful and completed the booking very efficiently
12 juli 2026
Svar från Hays Travel - Shaftesbury
MRS TACON,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us and found our service efficient and helpful.
Kind Regards
Hays Travel
I HAVE BOOKED A CRUISE
This is the first time I have booked a holiday with Hays. I will definitely be booking holidays with them again.The lady on the phone was very helpful and I didn't feel rushed or pressured she was very polite, she took all the stress of booking a holiday away and we have been on lots
9 juli 2026
Svar från Hays Travel - Shaftesbury
I am so happy I made the experience a lot easier for you. I am always happy to help. Maddie :)
Why I always use Hays Travel.
Friendly, helpful, knowledgeable. Readily offer advice but do not push to buy other products- eg. Insurance.
Booking process was smooth, efficient- I’m confident I got the right deal for us! I always use Hays.
7 juli 2026
Svar från Hays Travel - Shaftesbury
Thank you for kind words Janice its greatly appreciated. Mark
Very friendly helpful staff
7 juli 2026
Svar från Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Mark
Very helpful assistant
Very helpful assistant. Sorted out parking at the airport as well as buying the airline tickets. Useful advice about bags to take on Ryanair. Took the stress away from having to do it all myself.
24 juni 2026
Svar från Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Michaella
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