Samantha was absolutely fantastic from start to finish! She looked after us every step of the way with excellent communication and a genuinely caring approach. Every question I had was answered qu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sam always goes the extra mile, so helpful & knowledgeable her customer service is second to none. I prefer to use agent (Sam) than book myself online myself & Sam makes the experience very smooth, no... Se mer
Sam has been amazing the whole way through! From start to finish she was there to answer any, and all, questions. She has excellent knowledge and was able to advise us throughout. She made sure we kne... Se mer
Sam was so helpful finding us a holiday, we really didn’t have much idea where to start. Replies were always quick, from searching to booking, it was all made very easy for us.
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Personal Travel Consultant Samantha Walford, LE9, Leicester, Storbritannien
- 01455348048
4,5
Utmärkt
14 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Canada Trip
Samantha was absolutely fantastic from start to finish! She looked after us every step of the way with excellent communication and a genuinely caring approach. Every question I had was answered quickly and clearly, and her support was outstanding — especially when our itinerary had to be rearranged after a tour company cancellation.
When the airline cancelled our flights at the last minute, Samantha stepped in again and handled the changes smoothly, taking all the stress out of the situation. Even once we were in the country, she continued to help and make sure everything ran perfectly.
Samantha delivered exceptional service — reliable, responsive, and truly committed to making the whole experience seamless. Highly recommended!
13 augusti 2026
Omdöme utan inbjudan
Holiday to Ibiza .Sam always goes the extra mile
Sam always goes the extra mile, so helpful & knowledgeable her customer service is second to none. I prefer to use agent (Sam) than book myself online myself & Sam makes the experience very smooth, nothing is too much trouble .
3 juni 2026
Sam was so helpful swift with getting…
Sam was so helpful & swift with getting our dream holiday booked! Would deffinetoy recommend her to anyone!
5 december 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Incredible service
Incredible service to find the exact right deal for my family and friends.
17 augusti 2025
Svar från Hays Travel - Samantha Walford
Thank you for your feedback.
Sam was so helpful
Sam was so helpful finding us a holiday, we really didn’t have much idea where to start. Replies were always quick, from searching to booking, it was all made very easy for us.
30 januari 2025
Informed and dedicated advisor
6 januari 2025
Professional and knowledgable
Professional and knowledgable from start to finish.
Added personal tweaks to the quote of exercising or sights that we’d mentioned or discussed to make it bespoke to us.
27 augusti 2024
Svar från Hays Travel - Samantha Walford
Thank you for your kind comments.
Amazing throughout!
Sam has been amazing the whole way through! From start to finish she was there to answer any, and all, questions. She has excellent knowledge and was able to advise us throughout. She made sure we knew everything before booking and handled it all for us, making it a stress free process. Incredible customer service, if I could give more stars I would.
5 juni 2024
Sam was extremely knowledgeable and…
Sam was extremely knowledgeable and very helpful. My insurance was added to my holiday and I was left feeling very satisfied with the service received.
2 maj 2024
Great service, quick and efficient!
Really good service, fast and efficient - made it super easy
2 november 2023
Omdöme utan inbjudan
It was the type of holiday booking that you wished you would have had before. The care and consideration was amazing.
Professional holiday booking
11 oktober 2023
Svar från Hays Travel - Samantha Walford
Thank you for your kind words enjoy your holiday.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.