Shaun, the travel advisor was friendly, knowledgeable and helpful on our visit to the store .He made suggestions which helped us to decide on our holiday destination. It was refreshing to see and exp... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff were very helpful (as always), providing an excellent service. He remembered our preferences from a previous visit, where he found an excellent location and hotel for us, which helped choose... Se mer
Företaget har svarat
Once again to book our Jet2 holiday we went into Hays Travel Retford because we know we will be greeted by friendly staff. This time it was Shaun who booked the holiday for us, he kindly matched an... Se mer
Företaget har svarat
The process was easy from start to finish. Out travel agent Sean spent time looking for what we wanted came up with some options plus a couple of alternatives to what originally requested and sent us... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
53-55 Carolgate, DN22 6BZ, Retford, Storbritannien
- 01777557033
4,9
Utmärkt
535 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ellie was very polite and professional
Ellie was very polite and professional. Whilst booking this holiday, Ellie noticed that I had made a slight mistake on a previous booking, which she promptly rectified; thus highlighting her commitment to her job.
11 april 2026
Svar från Hays Travel - Retford
Thankyou for your comment John. It is always lovely to see you. -Ellie:)
Friendly and very helpful staff
10 april 2026
Svar från Hays Travel - Retford
Thankyou Keith. It is always lovely to see you both. -Ellie:)
Great experience
Very pleasant experience polite staff showed us a selection of holidays and hotel types we were looking for.
3 april 2026
Svar från Hays Travel - Retford
Thankyou for your comment. We really appreciate it -Ellie:)
Made it easy simple
Made it easy simple , told you everything you needed to know .
Weronika, was fantastic xx
28 mars 2026
Svar från Hays Travel - Retford
Thankyou for your lovely comment. -Ellie:)
Sam was very helpful
Sam was very helpful, pointed us in the right direction for our family needs
29 mars 2026
Svar från Hays Travel - Retford
Thankyou very much Paul. -Ellie:)
Samantha at retford travel agency was…
Samantha at retford travel agency was excellent. She listen to what we asked for and gave us lots of information regards our cruise . Helpful polite and always had a smile . Well done brilliant job .
28 mars 2026
Svar från Hays Travel - Retford
Thankyou Glen. It is lovely to hear your feedback. -Ellie:)
Svar från Hays Travel - Retford
Thankyou Wendy. We really appreciate it. -Ellie:)
A very helpful and pleasant experience…
A very helpful and pleasant experience also a holiday at the end of it
21 mars 2026
Svar från Hays Travel - Retford
Thankyou Norman. It is always lovely to see you. -Ellie:)
Very very straight forward and very…
Very very straight forward and very helpful person on other end of the phone
15 mars 2026
Svar från Hays Travel - Retford
Thankyou for your comment, it is much appreciated. -Ellie:)
Svar från Hays Travel - Retford
Thankyou for your lovely comment. -Ellie:)
Samantha was extremely helpful
Samantha was extremely helpful, polite and professional answering all our questions and making booking a pleasant experience
8 mars 2026
Svar från Hays Travel - Retford
Thankyou for your comment. -Ellie:)
Amazing staff
Amazing staff - Ellie and Shaun were amazing. We have an autistic daughter and have travelled for years. It was the first time it had been brought to our attention that we could book pre-bookable seats with no cost for my daughter and a companion they went the extra mile to ensure the holiday was suitable for our needs would highly recommend Retford Hays
5 mars 2026
Svar från Hays Travel - Retford
Thankyou Lydia. It was lovely to meet you all. -Ellie:)
Svar från Hays Travel - Retford
Thank you Tracey this is much appreciated - Shaun :)
Excellent experience
Excellent experience, Caroline first class, extremely helpful and went the extra mile. A great asset to the team
1 mars 2026
Svar från Hays Travel - Retford
Thankyou very much for your comment Ruth. -Ellie:)
Svar från Hays Travel - Retford
Thankyou very much. It was lovely to meet you both. -Ellie:)
Great staff.Always very helpful in dealing with the…
Always very helpful in dealing with the paperwork involved in booking a cruise. The staff are always courteous and obliging.
14 februari 2026
Svar från Hays Travel - Retford
Thankyou for your comment. It is much appreciated. -Ellie:)
The lady was welcoming,pleasant and…
The lady was welcoming,pleasant and informative
22 februari 2026
Svar från Hays Travel - Retford
Thankyou for your comment. -Ellie:)
Shaun was a great help sorted cruise…
Shaun was a great help sorted cruise flights and transfers a credit to your company
16 februari 2026
Svar från Hays Travel - Retford
Thankyou Jane for your lovely comment. -Ellie:)
60th Birthday Holiday
Once again great service, Rang on the Sunday spoke to Shaun about the booking I'd liked, and arranged to see him on the Wednesday. On arrival made welcome. Sorted the holiday out I liked and booked it all the time Shaun was double checking to make sure things were correct. He then set up on my phone the new Hays app so you can track things, make payments on your outstanding amount. Great idea and service, I must say that Hays being in Retford is a great thing both for service and convenience if you have any problems they are there to help. The Team are a credit to the company.
19 februari 2026
Svar från Hays Travel - Retford
Thanks David this is much appreciated it is always a pleasure when you come into store - Shaun :)
Svar från Hays Travel - Retford
Thankyou for your comment. -Ellie:)
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