Hays Travel - Rachael Cassar-Egan Omdömen 

Took any stress out of booking our first family cruise. Rachael was personable and helpful throughout. Can't wait for our holiday now!!! Thank you

Excellent service from Rachael always goes above and beyond. Our 3rd cruise booking in a year and will book again.

Racheal was very prompt in responding to my enquiry. She was extremely helpful & answered my questions straight away. She wasn't pushy, just competent in her job. She told me all I needed to know, & when I was ready to book, Racheal was very reassuring with a professional manner. It was a pleasure talking to her.

Perfect!
Excellent organisation at the booking stage, the holiday went smoothly from start to finish.
Thank you Rachael

Rachael was as fabulous as always, she patiently works through all the different options to make sure you get the perfect trip. This is the fifth trip we have booked through her and I would highly recommend her.

Quick and reliable ,agent very helpful throughout .

Just booked an MSC Cruise with Rachael at Hays Travel and I have to say that she was extremely helpful and patient when I was struggling with the booking on my iPhone. She took me through the process brilliantly, came up with a great price, great advice on choosing the best cabin location and other details. Raechel was the best and deserves all my thanks and praise.

Thank you Rachael for making it easy to go through all the paper work etc. with your guiding hand,

Rachael is an absolute super star. Very knowledgeable. A* 100%

Excellent communication and good clear answers to all enquiries.

Rachael went above our expectations , we have used Rachael before on a number of occasions .Now my sons are booking their travel with Rachael . Rachael is always friendly , helpful and always gets us the best deal .

Rachael, what an amazing help she was!

I am disabled and this is my first holiday since i was made disabled. Her thoughtfulness and communication were exceptional. She made sure every little detail that could cause me issues was addressed in advance so i could enjoy my holiday.

Highly recommend using Rach for any future bookings, i know i will be.

Rachael took control of the booking making it hassle free and easy!
Good job!

This is the first time I have booked using Hays and I couldn't fault the service from Rachael & Michelle! This is by far the easiest and simplest experience I have had when booking a holiday. Thank you for all your help, I will definitely be contacting you for future bookings!!

Rachael has been extremely helpful and is knowledgeable about the cruises I have booked with her. I wouldn't book with anyone else.

Racheal is always a great help for us and very patient!

Rachael always goes above and beyond, she is highly responsive and works to find the best deals for your budget. Always a pleasure to deal with and highly recommended!

Very personal service really makes a difference. Felt well looked after, quick response and very efficient.

Very knowledgeable and efficient.

Rachael is very knowledgeable and so easy to talk to. Her communication is excellent. Highly recommended. Our 2nd cruise booking and will certainly look to book future holidays too.