Amelia was fantastic and extremely helpful when assisting to book our last minute holiday. Nothing was too much trouble for her, she didn’t rush and she was very thorough with all aspects of finding t... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All staff at Hays travel , St George’s store are very helpful and cooperative. They are very clear on everything options regarding holidays ie transit/ travel insurance/ local taxes collected by th... Se mer
Företaget har svarat
Its easy to call into the shop and have a chance to talk to staff who can give additional information about the resorts and hotels. Staff are always very welcoming and helpful. Sophie in particular is... Se mer
Företaget har svarat
We used Hays for the first time and found the experience enjoyable and helpful. Amelia, was patient and understood our requirements straight away and presented great options and we chose immediately.... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Unit 28 Fishergate walk, St Georges shopping centre, PR1 2TU, Preston, Storbritannien
- 01772 915017
4,9
Utmärkt
535 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience
The Agent - Sophie - was excellent in helping us find a holiday, she was polite, patient and very professional.
We haven’t used Hays before, but would definitely use them again.
9 februari 2026
Svar från Hays Travel - Preston
Thank you so much for leaving this lovely review, Sarah!
Svar från Hays Travel - Preston
Thank you so much for leaving your review!
Lovely Ameila
As always Ameila delivered an outstanding service, she always knows what we like for a holiday and booked next year 20th anniversary and birthday holiday to our favourite hotel, thank again to the lovely Ameila and to the other members of staff that are just as welcoming and friendly
8 februari 2026
Svar från Hays Travel - Preston
Thank you so much for taking the time to leave a review! I will pass your lovely feedback on to Amelia and the rest of the team
Sophie was fantastic at Preston hays…
Sophie was fantastic at Preston hays travel very knowledgeable explained everything perfectly and gave some great advice and tips got me and my family a cracking deal will definitely be using them in the future
31 januari 2026
Svar från Hays Travel - Preston
Thank you so much for your review! I am so pleased I could help you find and book your family holiday! -Sophie
Both Claire and Sopie we very helpfyl.
5 februari 2026
Svar från Hays Travel - Preston
Thank you so much for taking the time to leave a review! Our Regional Manager Claire is delighted with your feedback and we're both glad we could find you the perfect holiday! -Sophie
The store was fresh amd when I came in…
The store was fresh amd when I came in the staff were chatting and laughing . Made me feel at ease it made it welcoming .
It is 1st time I have been to hays and really was comfortable and happy with how I was talked through my booking . Giving me full confidence all would be ok 👍
4 februari 2026
Svar från Hays Travel - Preston
Hi Anita! Thank you so much for leaving a lovely review, I am so glad you enjoyed your experience with us & we could get your holiday booked! ^Amelia
Lovely young man
Lovely young man. Booked 9 days instead of 7 because of him. Very helpful.
22 januari 2026
Svar från Hays Travel - Preston
Thank you for leaving me a lovely review! It was a pleasure booking your holiday, I can't wait to hear all about your travels when you return. - Aiden
very helpful staff
pleasant, polite, professional staff, especially Aiden, who helped complete two holidays for me
25 januari 2026
Svar från Hays Travel - Preston
Thank you very much for your review!
My experience was very good
My experience was very good. The young lady was very efficient and knowledgeable.
22 januari 2026
Svar från Hays Travel - Preston
Neil Ferguson,
We appreciate you leaving a lovely review! I am so glad I could help you ^Amelia
Patience as we were 3 old ladies,very…
Patience as we were 3 old ladies,very helpful, informative
15 januari 2026
Svar från Hays Travel - Preston
Thank you for leaving a kind review! I look forward to hearing all about your travels when you return. - Aiden
It was so easy to book through hays
It was so easy to book through hays, they explained everThing in laymen’s terms
14 januari 2026
Svar från Hays Travel - Preston
Thank you so much for your review!
Svar från Hays Travel - Preston
Hi Carole,
Thank you for your review, Happy I could help !
Thanks,
Lucy
Very nice young boy helped me with…
Very nice young boy helped me with book8ng two holidays. Didn't rush me and was very helpful.
20 januari 2026
Svar från Hays Travel - Preston
Thank you for your kind review. I look forward to hearing about your travels when you return. - Aiden
New Holiday.
We have used Hayes previously for booking a holiday and were very pleased with the holiday and how Hays organised the holiday which is why we returned to Hays.
A big thank you to Sophie for how she organised our holiday and the extremely pleasant manner Sophie dealt with us.
We would highly recommend using Hays to book holidays and would certainly return for future holidays. George & Linda Jones.
14 januari 2026
Svar från Hays Travel - Preston
Hi George & Linda, Thank you so much for your lovely review! It was my pleasure to book your next holiday for you and I hope you have an amazing time! -Sophie
Svar från Hays Travel - Preston
Thank you so much for leaving a review! It was a pleasure to book your trip!
-Sophie
Excellent experience
Holiday booked and sorted with no issues at all. Amelia was very helpful.
12 januari 2026
Svar från Hays Travel - Preston
Thank you for taking the time to leave a review! I will pass your lovely feedback on to Amelia! -Sophie
Hays travel
Aidan is a very nice young man, very knowledgeable and helpful. We chose our holiday from one of the offers displayed on the window, he went through everything for us with ease and made us welcome. I have used Hays travel before and they are a very good travel agency. Would highly recommend.
4 januari 2026
Svar från Hays Travel - Preston
Thank you for leaving a kind review! I look forward to hearing all about your travels when you return. - Aiden
Svar från Hays Travel - Preston
Thank you so much for leaving a review! It was lovely booking your holiday -Sophie
Svar från Hays Travel - Preston
We appreciate you taking the time to share your kind words; it is wonderful to know we were helpful and friendly!
Svar från Hays Travel - Preston
Hi,
Thank you for your lovely review. We appreciate your feedback and I hope you have an amazing holiday.
Many thanks,
Lucy
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.