Despite it being a very last minute decision to go on holiday with no idea where we wanted to go Paula found us a great holiday with everything we required. We had a great time and I would like to th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We called in to talk to Cerys as she had sent us some options, we decided to go ahead and book a holiday with her, she was very helpful and we left the shop happy customers
Företaget har svarat
Paula’s patience trying to find exactly what I wanted!! Her genuine care to find the right holiday and times I was looking for was much appreciated! She changed my holiday no problem and helped to ke... Se mer
Företaget har svarat
A Welcoming smile from Joanne was a perfect first impression, and made us want to sit down and chat about our holiday. She was knowledgeable and easy to talk to, and patient. It was a sail through boo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
102 High Street, LL19 9BH, Prestatyn, Storbritannien
- 01745277031
4,9
Utmärkt
665 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good service and excellent quality…
Very good service and excellent quality efficient service
26 juli 2026
Svar från Hays Travel - Prestatyn
Good Morning Ian
Thank you for your review, we are very glad that we was able to help you with excellent service. We cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Every thing I wanted was sorted
25 juli 2026
Svar från Hays Travel - Prestatyn
Good Morning Susan
We're delighted to hear that everything you wanted was sorted. We appreciate your positive feedback and are grateful for your time!
Kind Regards
Hays Travel Prestatyn
Fantastic service and very friendly…
Fantastic service and very friendly professional staff
30 juli 2026
Svar från Hays Travel - Prestatyn
Good Morning Carol
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be friendly and professional. Your kind words are greatly appreciated.
Kind Regards
Hays Travel Prestatyn
Hats travel staff were extremely helpful booking my holiday
I Found the 2 staff that dealt with me were very helpful when booking my holiday
22 juli 2026
Svar från Hays Travel - Prestatyn
Good Afternoon, Josephine
Thank for your kind review we was glad that we was able to help you, we cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Svar från Hays Travel - Prestatyn
Good Morning
Thank you for your review we really appreciate it, we cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Looked for the best deal and what we wanted
Joanne looked at different areas and found us a great deal for the 3 of us. Great area just what we want, we had no clue where we wanted to go and joanne knows us as we us her all the time so she knows what we like she went above and beyond as always
19 juli 2026
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments, we will be sure to pass these to Joanne :)
Thank you Joanne Roberts you did…
Thank you Joanne Roberts you did fantastic job, you always helping us!!! Xx
17 juli 2026
Svar från Hays Travel - Prestatyn
Good Afternoon Brian,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such fantastic assistance. We truly appreciate your kind words. I have passed this review onto Joanne. We cannot wait to welcome you back into store.
Kind Regards
Hays Travel Prestatyn
lovely helpful people excellent
14 juli 2026
Svar från Hays Travel - Prestatyn
Good Afternoon Alfred
We're so glad to hear you found our team lovely and helpful! We truly appreciate your kind words and positive feedback. We cannot wait to welcome you back in store
Kind Regards
Hays Travel Prestatyn
Hayes travel Prestatyn made booking my…
Hayes travel Prestatyn made booking my holiday easy. Paula goes out of
Her way to sort out hotels best room etc. Highly recommended.
5 juli 2026
Svar från Hays Travel - Prestatyn
Good Morning,
Thank you so much for your kind words. I have passed this onto Paula, we cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Svar från Hays Travel - Prestatyn
Good Afternoon,
Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear that our team was nice and helpful. We cannot wait to welcome you back into store
Kind Regards
Hays Travel Prestatyn
Svar från Hays Travel - Prestatyn
Good Afternoon Gail,
Thank you so much for your wonderful 5-star review! We are delighted to hear that you found our service extremely helpful and polite, we cannot wait to welcome you back into store
Kind Regards
Hays Travel prestatyn
Initially walked in with an idea of…
Initially walked in with an idea of going on a cruise, this was explored with lots of options and ideas from the travel assistant but also no pressure to buy a holiday. However based on the professionalism and knowledge and time spent with us giving ideas and explaining the different cruise locations, different accommodation and details of different cruise ships we decided to book a cruise. Thank you Jo. Looking forward to the cruise and will be back to tell you how it went. Thanks for all the info re Hayes travel card, travel money and how that can help when purchasing abroad.
8 juli 2026
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments. I'll be sure to pass these onto Jo.
Hays always seem to find the right…
Hays always seem to find the right holiday! Lots of experience
7 juli 2026
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments , so glad we could find you the right holiday :)
Turkey again 😊
We went to your branch in Prestatyn we was looking at the hotel Verde but it was full, then travel assistant then looked at other places and found a nice place still in turkey and it was cheaper .
2 juli 2026
Svar från Hays Travel - Prestatyn
Good Morning Joanne,
We are so pleased to hear that our travel assistant was able to find you a wonderful and more affordable alternative for your trip to Turkey! We hope you have a fantastic holiday. We cannot wait to welcome you back into store
Kind Regards
Hays Travel
Usual fantastic service from your staff.
19 juni 2026
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments :)
We have being see Paula for many years…
We have being see Paula for many years she was very helpful and friendly I would go anywhere else
23 juni 2026
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments :)
Carys was very knowledgeable and…
Carys was very knowledgeable and helpful. Everything was booked quickly and efficiently. Highly recommended..
Great experience yet again!
28 juni 2026
Svar från Hays Travel - Prestatyn
Good Morning Tracey
Thank you for your kind words, we have passed this lovely review to Cerys. We cannot wait to welcome you back into store
Kind regards
Hays Travel Prestatyn
Always have good service and staff are…
Always have good service and staff are very friendly and always helpful
27 juni 2026
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments and continued support booking with Hays Prestatyn :)
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments :)
Fantastic service
Fabulous service, I always use Hays Prestatyn, Everything sorted at the same time to save you forgetting anything.
19 juni 2026
Svar från Hays Travel - Prestatyn
Good Afternoon, Susan
We are delighted you appreciate our service. Thank you for your kind words. We cannot wait to welcome you back into store
Kind Regards
Hays Travel Prestatyn
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.