Despite it being a very last minute decision to go on holiday with no idea where we wanted to go Paula found us a great holiday with everything we required. We had a great time and I would like to th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Paula’s patience trying to find exactly what I wanted!! Her genuine care to find the right holiday and times I was looking for was much appreciated! She changed my holiday no problem and helped to ke... Se mer
Företaget har svarat
We called in to talk to Cerys as she had sent us some options, we decided to go ahead and book a holiday with her, she was very helpful and we left the shop happy customers
Företaget har svarat
Staff went the extra mile when helping to chose and book our holiday, we needed additional health guidance, which was treated with respect and courtesy
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
102 High Street, LL19 9BH, Prestatyn, Storbritannien
- 01745277031
4,9
Utmärkt
670 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent rapport with member of staff
Excellent rapport with member of staff. Could not have done anything better
16 september 2025
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments :)
We have booked at least three holidays…
We have booked at least three holidays through Hays. Each time we have been listened to and the agent has secured us the holiday we requested.
More-so, as elderly travellers, we have always felt secure, reassured with all the arrangements and assistance given.
We tend to be nervous travellers so we want to say thank you for making our trip easier.
10 september 2025
Svar från Hays Travel - Prestatyn
Thank you so much for your lovely comments, and your continued custom. We are so glad we have been able to help you get another holiday booked for you :)
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments :)
Jo was very helpful she explained…
Jo was very helpful she explained everything to us and naw we have booked s P & O Cruises .
10 september 2025
Svar från Hays Travel - Prestatyn
Hi Kathleen, thank you so much for this lovely review! I will be sure to pass this onto Joanne.
We hope you are looking forward to your cruise!
Best Regards,
Leah
Very helpfull polite and really went…
Very helpfull polite and really went out her way to find me a great deal i cannot wait for my holiday thanks again to jo from prestatyn x
30 augusti 2025
Svar från Hays Travel - Prestatyn
Thank you so much for this lovely review - I will pass these comments to Joanne! Leah
Paula always goes above & beyond to…
Paula always goes above & beyond to find the best holiday.
Thank you Paula!
30 augusti 2025
Svar från Hays Travel - Prestatyn
Thank you so much for your lovely review, I will pass your comments to Paula! - Leah
Staff were very good with help and advice.
Staff were very good with help and advice.The computer system didn't do as we would wish.Two friends travelling together but paying their own way,the paperwork was not clear as sometime it showed single price and other times it showed price for double. Two single bills ending together would be clearer. No fault with the staff, just the program on the computer.
2 september 2025
Svar från Hays Travel - Prestatyn
Thank you so much for your lovely review! We will feed this back to our head office by trying to do breakdowns on the receipts.
Best Regards,
Leah
Branch Manager
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments :)
Holiday booking
Leah Prestatyn agents was professional,proficient,helpful,and friendly.
we could not be more than satisfied with the sevice
provided.
21 augusti 2025
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments Derrick, we will be sure to pass these onto Leah :)
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments :)
Welcoming
Welcoming, friendly staff. Very informative and knowledgeable. Have booked holidays several times there and had great outcomes.
24 augusti 2025
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments and your continued support :)
Fantastic excellent experience
Fantastic excellent experience
Full of knowledge and very friendly
Great customer service as always
31 augusti 2025
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments and your continued support :)
The staff in the prestatyn store are…
The staff in the prestatyn store are all lovely and very helpful especially joanne who has booked many of my holidays .Jo is very helpful and knowledgeable and I will continue booking holidays with her
31 augusti 2025
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments Jacqui, we will be sure to pass these to Joanne :)
My experience at Hays travel was second…
My experience at Hays travel was second to none. They were patient, friendly, knowledgeable and efficient. Thank Hays 😁
28 augusti 2025
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments :)
Svar från Hays Travel - Prestatyn
Good Afternoon,
Thank you for leaving such a kind review, I am thrilled to hear you were happy with our service. We hope you are looking forward to your trip!
Best Regards,
Leah
Branch Manager
BOOKED ANOTHER HOLIDAY WITH HAYS TRAVEL
Booked another holiday with Hays Travel in Prestatyn.
The staff are always, polite, friendly, patient, efficient and correspondence is excellent.
17 augusti 2025
Svar från Hays Travel - Prestatyn
Good Afternoon,
Thank you for leaving such a kind review, I am thrilled to hear you were happy with our service. We hope you are looking forward to your trip!
Best Regards,
Leah
Branch Manager
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments :)
So helpful… nothing too much trouble……
So helpful… nothing too much trouble… lovely staff
8 augusti 2025
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments :)
Staff always helpful and efficient.
13 augusti 2025
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments
Svar från Hays Travel - Prestatyn
Thank you for your lovely comments, we will be sure to pass this to Joanne
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.