Booked my latest Princess Cruise to the Caribbean through Hays Travel - Pontefract, they went a long way to get me exactly what I wanted. A real team effort, everyone who helped me in store did t... Se mer
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Det här tycker kunderna
Absolutely brilliant service from start to finish. We changed our plans a few times and caused plenty of messing about, but Emily was incredibly patient, helpful and professional throughout. Nothing w... Se mer
Företaget har svarat
An Amazing Shop,And All Of The Staff Are Amazing Especially Alison,she keeps all the Cogs Turning Thank You Hays,yet again on a good booking and seamless Help From Beginning To End
Both people we dealt with on consecutive days were very helpful and pleasant. On our second visit to make the actual booking they price matched with the online price we had found. It was really good t... Se mer
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Unit 14, 20 Salter Row, WF8 1BA, Pontefract, Storbritannien
- 01977 879544
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First rate service answered all my…
First rate service answered all my questions and sorted out the holiday I wanted
30 augusti 2026
Joanne lovley lady got me sorted with a…
Joanne lovley lady got me sorted with a holiday in 30mins. She knew exactly what I wanted.
Thanks again hun x
30 augusti 2026
Ali was wonderful she made the process…
Ali was wonderful she made the process of booking our holiday so easy and exceeded my expectations.
21 augusti 2026
taking time to find best deal
22 augusti 2026
Joanne very helpful in getting a great…
Joanne very helpful in getting a great deal for me
29 augusti 2026
An Amazig Shop,And All Of The Staff Are…
An Amazing Shop,And All Of The Staff Are Amazing Especially Alison,she keeps all the Cogs Turning
Thank You Hays,yet again on a good booking and seamless Help From Beginning To End
21 augusti 2026
Caribbean Princess Cruise Booking
Booked my latest Princess Cruise to the Caribbean through Hays Travel - Pontefract, they went a long way to get me exactly what I wanted.
A real team effort, everyone who helped me in store did their very best, and kept me updated with things as they arose.
I really can't fault the can do attitude of the staff at Hays Travel - Pontefract, i'd certainly recommend them.
7 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
They made booking our first holiday in…
They made booking our first holiday in a long time easier than we imagined, amazing customer service was outstanding
26 augusti 2026
Svar från Hays Travel - Pontefract
Julie,
We're so happy we could make booking your first holiday in a long time a smooth and enjoyable experience! We appreciate your kind words about our customer service.
Kind Regards
Alison
Hays Travel Pontefract
ones again 100%
26 augusti 2026
Svar från Hays Travel - Pontefract
Ken,
Thank you so much for your regular visits and continued support. It’s always a pleasure and a laugh when you both visit.
Kind regards
Alison
Hays travel Pontefract
Svar från Hays Travel - Pontefract
Jacqueline,
Thank you for taking the time to share your positive experience. We are so pleased to hear that you found our team to be helpful and friendly. We appreciate your kind words!
Kind Regards
Alison
Hays Travel Pontefract
A good relaxed easy start to your holiday
How to make the start of your holiday relaxed knowing everything was organised for you. Joanne explained all we asked.
25 augusti 2026
Svar från Hays Travel - Pontefract
Peter,
Thank you for your wonderful 5-star review! We are so pleased to hear that we were able to make the start of your holiday relaxed and that everything was organised for you. We hope you have an amazing trip!
Kind Regards
Alison
Hays Travel Pontefract
Absolutely brilliant service from start
Absolutely brilliant service from start to finish. We changed our plans a few times and caused plenty of messing about, but Emily was incredibly patient, helpful and professional throughout. Nothing was ever too much trouble, and she went above and beyond to get our holiday sorted. Highly recommend
19 augusti 2026
Svar från Hays Travel - Pontefract
Stan,
Thank you so much for your fantastic feedback! We are absolutely delighted to hear that our lovely Emily provided such patient, helpful, and professional service, even with changes to your plans. We are thrilled that everything was sorted for your holiday.
Kind Regards
Alison
Hays Travel Pontefract
Booking Koutalafari
Jo, as always was excellent. Very methodical with great knowledge of the area we are visiting. Sorted everything in 10 mins.
24 augusti 2026
Svar från Hays Travel - Pontefract
Mick Wood,
Thank you for your fantastic 5-star review! We are so pleased to hear that we were so knowledgeable and efficient in helping you plan your trip. We appreciate your kind words.
Kind Regards
Alison
Hays Travel Pontefract
5 star Service and patience
5 star Service and patience
Lovely staff
Thoughtful and caring
Will always book with them in the future
15 augusti 2026
Svar från Hays Travel - Pontefract
Alan,
Thank you so much for your wonderful feedback! We are so pleased to hear that my team provided you with excellent service. We truly appreciate your kind words and look forward to seeing you again soon.
Sorry I missed you both.
Kind Regards
Alison
Hays Travel Pontefract
Helpful and knowledgable
We had looked at cruises on internet and picked a cruise. We decided to go to Hays. The lady in Hays was friendly ,knowledgable and extremely helfull and booked the cruise for us with no extra charge
22 augusti 2026
Svar från Hays Travel - Pontefract
Granville,
Thank you so much for your wonderful review! We are delighted to hear that our team was able to provide you with such a positive and helpful experience when booking your cruise. We hope you have a fantastic trip!
Kind Regards
Alison
Hays Travel Pontefract
Very helpful and friendly staff…
Very helpful and friendly staff especially Emily who once again booked our holiday very knowledgeable and good at her job.
21 augusti 2026
Svar från Hays Travel - Pontefract
Andrew,
Thank you for your fantastic 5-star review! We are so pleased to hear that our team was helpful and knowledgeable, and we're especially glad that Emily provided such excellent service.
Kind Regards
Alison
Hays Travel Pontefract
I always happy holidays try to see Alison she is the…
I always try to see Alison she is the nicest person happy to help she as found me many good holiday she is always very happy and pleasant Pontefract hays
20 augusti 2026
Svar från Hays Travel - Pontefract
Sandra,
Thank you for your wonderful feedback! We are so pleased to hear that our lovely manager was able to assist you in finding many great holidays. We appreciate your kind words!
Kind Regards
Hays Travel Pontefract
The Best
Alison took all my details and requirements and found me EXACTLY the package I wanted. (Which was complicated).
Absolutely brilliant service. Helpful, friendly. Cannot recommend highly enough.
18 augusti 2026
Svar från Hays Travel - Pontefract
Lionel & Ros,
Thank you so much for your wonderful review! We are delighted to hear that our lovely Manager Alison, was able to find you the perfect package and provide such brilliant service. We truly appreciate your kind words.
Kindest Regards
Hays Travel Pontefract
Professional experience
Professional experience, with a very good outcome.
Staff member was very helpful and listened carefully to our requirements.
19 augusti 2026
Svar från Hays Travel - Pontefract
Kell ,
Thank you for your wonderful feedback! We are so pleased to hear that you had a professional experience and a very good outcome. We appreciate you choosing us.
Kind Regards
Alison
Hays Travel Pontefract
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