We booked over the phone with Sienna at ormskirk, as usual with whoever we speak to at ormskirk the service was friendly and helpful, we had a query Sienna said she would get in touch with jet2 to ge... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sienna in the Ormskirk branch, was very keen to help and go over and above, when things got a bit difficult to secure our 2028 booking with Cunard. Success happened after much effort! Very well done S... Se mer
Företaget har svarat
Book in the shop saved all the hassle of printing documents... We simply went to the shop and told them what we wanted from a holiday and they did all the searching for us. Very friendly, knowledge... Se mer
Företaget har svarat
We went into Hays to book a last minute break to The Canaries. We haven’t holidayed abroad for more than a decade so weren’t sure exactly where to go or what to expect. Erica and the team made it a st... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
1 Burscough Street, L39 2EG, Ormskirk, Storbritannien
- 01695 768633
4,9
Utmärkt
576 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff were pleasant and searched…
Staff were pleasant and searched holidays for us allowing us to change the criteria many time.
25 maj 2025
Svar från Hays Travel - Ormskirk
Thanks so much for your lovely feedback!
Party of 10…
The young lady was very helpful very patient because we had a lot of requirements with us being a group of 10, we were very particular about what we wanted, she was 100% professional and found d us a great holiday to suit, thank you so much
19 maj 2025
Svar från Hays Travel - Ormskirk
Thank you so much for your lovely feedback!
Satisfied customer
First class service and experience. All staff very helpful and efficient. Holiday booked. All good.
8 maj 2025
Svar från Hays Travel - Ormskirk
Thank You so much for your lovely feedback!
London trip
Our booking to London was handled without any fuss by a very nice holiday expert
2 maj 2025
Svar från Hays Travel - Ormskirk
Many thanks for your lovely feedback
Svar från Hays Travel - Ormskirk
Thank you so much for your lovely feedback!
Jayne
Jayne, your MOS was polite, courteous and professional. She explained everything we asked about and was extremely friendly. A big thank you to her.
4 maj 2025
Svar från Hays Travel - Ormskirk
Thank you for your lovely feedback!
Abbie was excellent as always
2 maj 2025
Svar från Hays Travel - Ormskirk
Thank you for your lovely feedback.
Met in a professional
Met in a professional, but friendly manner Lovely member of staff who was very patient and
Gave us all the help and time to decide on what we eventually chose.
27 april 2025
Svar från Hays Travel - Ormskirk
Thank you for your lovely feedback!!
The Hays staff member (Katie I…
The Hays staff member (Katie I believe), was really good. Polite, patient, knowledgeable and positive. Made booking a pleasure.
17 april 2025
Svar från Hays Travel - Ormskirk
Thank you for your feedback!
Went into your shop in Ormskirk lancs…
Went into your shop in Ormskirk lancs and I was helped by a nice young lady .I wanted to go Shanklin isles of wight she looked up for me & sorted out a nice hotel to suit my needs also my seat on coach. We had a little chat that I had a skiffle group in the 60s & my singer was still entertaining on the island in Sandown. So I will try & make contact after60 years it would be brilliant. Many thanks looking forward to the trip & meeting an old friend.tommy platt we are on Facebook so I will tell him.thanks .
18 april 2025
Svar från Hays Travel - Ormskirk
Thank you for your feedback!
Looking forward to October
Katie was very helpful and got us a good cruise from Liverpool. She was knowledgable and explained to us all that we needed to know we look forward to our holiday in October
4 april 2025
Svar från Hays Travel - Ormskirk
Thank you so much for your lovely feedback!
Excellent customer service he girl I booked my holiday with was…
The girl I booked my holiday with was very helpful and informative
18 mars 2025
Erika was just great
Erika was just great. She listened to what we wanted, found us the perfect holiday for the best price and was open and honest about everything we asked. Absolutely fabulous customer service, very personable, we mentioned that we were going for a family meal after we spoke to her and she thought on to ask how the meal had been when I went back in to book, such a small thing but meant a lot. Thank you Erika, we are really excited about our holiday ☺️
24 mars 2025
Svar från Hays Travel - Ormskirk
Thank you for your feedback!
Absolutely outstanding service .
Absolutely outstanding service .
Very happy all questions answered and addressed
Wouldn't hesitate to re book
21 mars 2025
Svar från Hays Travel - Ormskirk
Thank You so much for your lovely feedback!
Helpful,friendly and knowledgeable!
21 mars 2025
Svar från Hays Travel - Ormskirk
Thank You so much for your lovely feedback.
Very good experience all round
16 mars 2025
Svar från Hays Travel - Ormskirk
Thank you for your feedback!
Always happy using this travel agent
Always happy using this travel agent.
Never have any real idea where to go, but as always, they go out of their way to find somewhere where I should enjoy. Look forward to praising them again, after I return!
13 mars 2025
Svar från Hays Travel - Ormskirk
Thank you for your feedback!
Great service from Eva
We were looking for a holiday to Cape Verde, we sat down with Eva who was brilliant, she was very helpful and polite and not pushy whatsoever. Great service.
16 februari 2025
Svar från Hays Travel - Ormskirk
Thank You so much for your lovely feedback!
Svar från Hays Travel - Ormskirk
Thank you for your feedback!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.