Victoria was an absolute pleasure to deal with from start to finish. She was friendly, welcoming, and incredibly knowledgeable about Disneyland Paris. She took the time to understand our budget and w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... Se mer
Företaget har svarat
Steph was informative and friendly. She showed us many options, direct flights and stop overs. Nothing was too much trouble. We booked Zanzibar for 12 nights in June next year. The cost was cheaper t... Se mer
Representative was very helpful in finding holiday for next year telling us to come back nearer time and will help us do paperwork. Also checked passports were ok.
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, Storbritannien
- 01213146276
5,0
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant staff
22 maj 2026
Svar från Hays Travel - Oldbury
Hiya. Thank you for your lovely feedback. Really appreciate it. Please let me know when I can help you again. Hope you're having a great day - Charli x
Mike was brilliant
Mike was brilliant, looked at all options, very informative and great to talk too. My nephew has never booked though a travel agent before, always does online, not me , I prefer a human being, but after using Hays Travel would definitely use you again.Thankyou.
21 maj 2026
Svar från Hays Travel - Oldbury
Hiya. It was lovely to meet you all and I had fun with you. Thank you for your amazing feedback. I really appreciate it and you've made my day. Please let me know when I can help again. Have a brilliant day - Mike x
Kevin Arnold hays travel oldbury really…
Kevin Arnold hays travel oldbury really good at what he does . Makes it simple when booking a holiday , well done .
20 maj 2026
Svar från Hays Travel - Oldbury
Hiya John and Deb. Lovely to see you both and catch up and I'm really glad you enjoyed your last cruise. Thank you for booking with me again and thank you for your amazing feedback. I really appreciate it. Whenever I can help again please give me a shout. Take care and speak soon - Kev x
Svar från Hays Travel - Oldbury
Hiya. Thank you so much for your lovely feedback - I really appreciate it. So glad I could help and please don't hesitate to let me know when I can help you again. Take care - Charli x
Very happy with the very helpful Agent…
Very happy with the very helpful Agent Porsche, help us get the booking dates we wanted and the hotel, very pleased and grateful.
18 maj 2026
Svar från Hays Travel - Oldbury
Hiya David. Thank you for booking and I'm so glad I could help you. Thank you for your amazing feedback - really appreciate it and you've really made my day 😍 When I can help you again please give me a shout - Porsha x
Porcha was excellent
Porcha was excellent, informative, friendly and efficient.
Gave us the information we require and assisted me in downloading the app.
Really pleasant young lady.
18 maj 2026
Svar från Hays Travel - Oldbury
Hiya. It's my pleasure to help you and thank you for your amazing feedback. You've really made my day and I really appreciate it. When I can help again please don't hesitate to let me know. Speak soon - Porsha x
Everyone was so helpful
Everyone was so helpful, friendly and informative. Nothing seemed too much trouble.
11 maj 2026
Svar från Hays Travel - Oldbury
Hiya. Thank you so much for your amazing feedback. I really appreciate it and I'm so glad I could help. Please let me know when I can help again. Take care - Summer x
Kevin made us feel right at home
Kevin made us feel right at home. He quickly grasped what we wanted form our holiday. Due to is good knowledge of the area. It was a little complex, as we are a group of friends but Kevin soon found us our ideal holiday for the right price. Can’t thank him enough.
18 maj 2026
Svar från Hays Travel - Oldbury
Hiya Belinda. It was great to meet you all yesterday and I have to be honest, I had so much fun helping you all. Thank you so much for your amazing feedback. Really appreciate it. Whenever I can help again don't hesitate to give me a shout. Hope you're all excited? - Kev x
Fantastic service
Charli was fantastic and did my cruise booking quickly, also booking our coach travel.
10 maj 2026
Svar från Hays Travel - Oldbury
Hiya Deb. Thank you so much for your amazing feedback. My pleasure to help you and I appreciate it very much. When I can help again please don't hesitate to let me know. Take care - Charli x
Svar från Hays Travel - Oldbury
Thank you for your lovely feedback. I really appreciate it. Please let me know when I can help again. Take care - Helen x
One simple answer the staff
One simple answer the staff , they can't do enough for you . Had to make some alterations to my booking they were so helpful you don't get that at many places
8 maj 2026
Svar från Hays Travel - Oldbury
Hiya Jayne. Lovely to see you and your husband and definitely Teddy. He's so cute, isn't he? I'm really glad we could help and thank you for your fantastic feedback. Really appreciated. Please let me know when I can help again. Take care - Steph x
Very good service and happy to help
14 maj 2026
Svar från Hays Travel - Oldbury
Thank you for your lovely feedback. I really appreciate it and glad I could help. When I can help again please don't hesitate to let me know. Take care - Jenny x
the service we recieved was very good
the service we recieved was very good
and would recommend hays travel to friends and family
staff were very pleasant and helpful
12 maj 2026
Svar från Hays Travel - Oldbury
Hiya you guys. It was really great to see you again and catch up😊 Thank you for your amazing feedback. It's really great of you and I really appreciate it. When I can help again please don't hesitate to let me know - Charli x
Always very friendly and helpful
12 maj 2026
Svar från Hays Travel - Oldbury
Hi Jodie. Glad I could help and thank you for your lovely feedback. Really appreciate it. Please let me know whenever I can help you again. Take care - Summer x
Hays review
Helen is an excellent travel agent and advisor. She has outstanding knowledge of holiday destinations and has always guided me and my family toward amazing vacations. She makes you feel completely at ease, never applies any pressure to book, and consistently goes above and beyond. I couldn’t recommend her highly enough.
3 maj 2026
Svar från Hays Travel - Oldbury
Hiya. Thank you for your amazing feedback. I really appreciate it and you've really made my day. My pleasure to help you and please let me know when I can help you again. Take care and speak soon - Helen x
We love going to the travel shop
We love going to the travel shop, everyone is always so friendly and willing to help. We were dealt with by Porche and previously by Jennie. Love them and how we are handled.
6 maj 2026
Svar från Hays Travel - Oldbury
Hiya. So glad I could help and thank you so much for your amazing feedback. I really appreciate it and please let me know when I can help you again. Take care - Porsha x
I like booking with Hayes because Jenny…
I like booking with Hayes because Jenny and Helen are very helpful
7 maj 2026
Svar från Hays Travel - Oldbury
Hiya Aunty. Lovely to catch up with you and thank you for booking with me again. Thank you for your fantastic feedback. I really appreciate it. Please let me know when I can help you again. Take care and speak soon - Jenny x
The travel agent was fantastic
The travel agent was fantastic. She remembered us and our holiday preferences from over 2 years ago. She is knowledgeable and creates a positive experience and we fully trust the information given. Thank you once again!
29 april 2026
Svar från Hays Travel - Oldbury
Thank you so much for your amazing feedback. I really appreciate it and you've really made my day 😊 When I can help you again please don't hesitate to let me know - Maria
As usual Maria found us a holiday where…
As usual Maria found us a holiday where we wanted and the budget we had . Always fantastic customer service. Never go anywhere else for my holidays.
6 maj 2026
Svar från Hays Travel - Oldbury
Always lovely to see you, Tracy and great to catch up. Thank you for booking with me again and your fantastic feedback. You've really made my day and I appreciate it. Please give me a shout when I can help you again. Take care - Maria
Helen was very helpful ,explaining…
Helen was very helpful ,explaining every detail ,was not pushy at all and that is why we will definately use Hays travel all the time.
3 maj 2026
Svar från Hays Travel - Oldbury
I'm so glad I could help you and thank you so much for your amazing feedback. You've really made my day and I really appreciate it. Please let me know when I can help you again. Take care and speak soon - Helen x
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