Recently booked a holiday with Neil at Hays Travel, I sent him a holiday asked if he could beat it and was booked and sorted within 15 minutes and price beaten! After service was great as well when I... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Recently booked a holiday with Neil at Hays Travel, I sent him a holiday asked if he could beat it and was booked and sorted within 15 minutes and price beaten! After service was great as well when I... Se mer
Företaget har svarat
Neil our travel rep has been great, always punctual with replying to messages, happy to give quotes , and he did a fair share for us before we found what we was looking for. Staying available beyond... Se mer
“Neil has been a great bloke throughout the whole process, even with the countless enquiries I sent his way. He always got back to me, no matter how busy he was. When I finally chose a place, he was b... Se mer
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We have booked several holidays with Neil and wouldn’t go anywhere else. Neil makes sure he finds the perfect holiday for our family with whatever budget we set. The booking process is simple and easy... Se mer
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Neil Crossley, HD7, Linthwaite, Storbritannien
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This is the third time we have booked a holiday with Neil and we always feel comfortable doing so. Nothing is too much trouble and he's always happy to answer any of my questions and put my mind at ease. We would highly recommend Neil at Hays Travel and will definitely be using him again in the future. We highly recommend Neil for all your holiday needs.
Neil is always available to try and help with any questions or bookings even when he is away on holiday with his family!!
Neil always works hard in getting the best deal possible tailored making it to your specifications.
Neil has been fantastic seeing us through 2 bookings. One in Nov 2023 and now, in Oct 2025.
Initially i was indecisive about hotels/ dates and i kept changing my mind but neil is always happy and willing to always give prices on my holidays id narrowed down, which ultimately has led to the booking of the two.
Id not travelled with my family since 2017 and was having anxieties with the whole airport check in etc, and i was messaging neil with these and he would reassure me and talk me through the check in.
He is always professional and answers messages when he is free. Even in the evenings he has replied.
We as a family are aiming to book a holiday every other year and we will continue to use neil for these.
Great communication to find out what you need from your holiday
Neil C was a great help, and found the perfect trip and the most competitive price. Highly recommended ⭐
This is my forth year booking through Neil. He is absolutely fantastic. He answers all your questions, gets you a great deal and is always available if you have any issues. Couldn’t rate him highly enough and wouldn’t use anyone else
Easy, quick booking at short notice. Got a better deal than we could have booking by ourselves. Very quick responses and happy to answer any questions we had. Will be booking again for our next holiday
Neil was responsive and very helpful in organising my flights.
Neil was so helpful, really through with everything, very very pleased with the deal and holiday we booked
Neil, was brilliant. Listened to what I needed and advised accordingly.
Here still answered me well after the holiday was confirmed as I had a few additional questions.
Well done brilliant customer service.
We have booked ALL our holidays now for the last couple of years with Neil, he is so accommodating & patient & always tries to find us the best deal, ( he makes it so less stressful for me) . I have recommended him to family & friends who have also booked with him and carried on booking with him too . Thanks Neil for all your help 👌🏻
Neil was very helpful and patient, was friendly but professional in all our dealings. We would definitely recommend him.
Neil Crossley @ Hays Travel always hits the mark and never let's us down.
We absolutely 💯 recommend them.

Svar från Hays Travel - Neil Crossley
Absolutely outstanding service from Neil.
From start to finish he made sure everything was just what we ask for.
We will be using you again.
The Taylors

Svar från Hays Travel - Neil Crossley
We always book with Neil once we find the holiday we want. He usually makes us a saving and we have peace of mind that we have someone to help if needed.
He’s always quick to respond and is very friendly and patient. We wouldn’t book with anyone else.

Svar från Hays Travel - Neil Crossley
This is the 4th holiday I've booked through Neil, he always finds me a good deal, really easy to deal with, and he's patient! Im very fussy.
Thanks Neil 5* service every time!
We found that Neil was very helpful gave us good information that the resort that we were talking about would be coming to the end of the session & there might not be much going on
Thank you for your time & patience for booking my holiday. Looking forward to it 😊
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