Christine is so helpful,she spent a lot of time with us getting us a good deal were we wanted to go ,does all our online checks in ,makes everything so smooth for us ,very friendly staff .
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Assistant was VERY helpful, informative and assisted me with any concerns i had. Been to Hays Travel a few times this will continue as they are honest and non judgemental.
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Helpful staff who enquire and obtain relevant information to allow you to make a decision on your holiday requirements .ln this case a cruise holiday. I have had a similar experience with Hays Mother... Se mer
Företaget har svarat
We booked at Hays travel in Motherwell the lady who dealt with us was Christine and the service we received was brilliant she was so helpful and listened to exactly what we wanted, I would definitely... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
36 Brandon Parade, ML1 1RB, Motherwell, Storbritannien
- 01698616045
5,0
Utmärkt
619 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Caroline was lovely,nothing was to much…
Caroline was lovely,nothing was to much bother.Lits of advice and ideas.
21 mars 2026
Svar från Hays Travel - Motherwell
Tom Nolan,
We appreciate your lovely feedback! We are so glad we could provide helpful advice and ideas for you; it was our pleasure.
Kind regards
Hays Travel Motherwell
Svar från Hays Travel - Motherwell
Thank you Johnson for your kind comments and thank you once again for booking with us in-store.
EXCELLENT STAFF
5 mars 2026
Svar från Hays Travel - Motherwell
Thank you for responding to our questionnaire, we really appreciate it when you take the time to fill this out.
Excellent service
Staff at Motherwell were excellent (as usual). Needed to arrange flights to USA and they were so helpful finding dates and times to suit us and avoiding Heathrow!!! Nicole and Christine made it so easy.
1 mars 2026
Svar från Hays Travel - Motherwell
Thank you for they lovely feedback, we really appreciate it.
Great staff very friendly and very…
Great staff very friendly and very helpful i will keep on coming to you
7 mars 2026
Svar från Hays Travel - Motherwell
Christopher,
We appreciate your kind words! We are so happy to hear you find our staff friendly and helpful, and we look forward to seeing you again.
motherwell, Hays Travel
Carragh was so helpful finding a…
Carragh was so helpful finding a holiday for myself and my family with everything we needed within our price range
3 mars 2026
Svar från Hays Travel - Motherwell
Thank you for the lovely feedback!
Stress free.pleasant and very…
Stress free.pleasant and very easy.staff who know you want the best...and fully know their job..and know the do and don't of everything I asked....very happy customer....
28 februari 2026
Svar från Hays Travel - Motherwell
Good afternoon Angela , Thank-you for you kind comments and we look forward to seeing you in-store again in the future.
Get Way
Page.made at home took time to search for what.a was looking for had a good laugh company and staff were.great well done
24 februari 2026
Svar från Hays Travel - Motherwell
Brian,
We're happy you found what you were looking for and had a good time. It's great to hear our company and staff made your experience so positive. Thanks!
motherwell, Hays Travel
Nicole was very friendly
Nicole was very friendly, courteous and extremely professional
22 februari 2026
Svar från Hays Travel - Motherwell
Good morning Paul Thank-you for booking with us in-store and also for your Kind Comments.
A reasonable price
13 februari 2026
Svar från Hays Travel - Motherwell
Hi John than-you for your kind comments.
Pamela went above and beyond to help me…
Pamela went above and beyond to help me out and helped to get me just what I wanted
20 februari 2026
Svar från Hays Travel - Motherwell
Hi Thomas , Thankyou for your kind comments.
Svar från Hays Travel - Motherwell
Thank you so much for your kind words. We really appreciate it when you take the time to fill out our questionnaire. Thank you
Friendly and knowledgeable staff
10 februari 2026
Svar från Hays Travel - Motherwell
Gugulethu,
We appreciate you sharing your positive experience with our team; we are so happy to hear it!
motherwell, Hays Travel
River cruise The manager was very…
River cruise The manager was very helpful and gave good advise to our needs and requirements
8 februari 2026
Svar från Hays Travel - Motherwell
James,
We appreciate you sharing your experience. We're happy to hear that the manager was able to provide helpful advice that met your needs and requirements.
motherwell, Hays Travel
Pleasant experience
Staff member (Nicole) was very helpful and patient with me as I am a senior citizen, explained everything with a smile.would maybe recommend a tea/coffee machine, staff enjoying a cuppa front of house and customers left wishing they had one.
15 februari 2026
Svar från Hays Travel - Motherwell
Elizabeth.mcgrattan,
We're so glad to hear that our staff member was helpful and patient. We appreciate your suggestion regarding a tea/coffee machine. Thank you for your feedback!
motherwell, Hays Travel
Holiday booking!!! Nicole took her time to try and…
Nicole took her time to try and accommodate all our requisites. Happy to check numerous cruises to suit us the best.
The whole team are always very helpful.
15 februari 2026
Svar från Hays Travel - Motherwell
Miss Duffy,
We're so happy to hear that you felt supported by our team. It's great to know that we could assist you in finding the perfect cruise. Thank you for your lovely feedback.
Fantastic Service
Service was excellent took their time to listen to our requirements and made sure we were happy with everything. Nothing was too much trouble and everything was dealt with a smile.
15 februari 2026
Svar från Hays Travel - Motherwell
Margaret Torrance,
We are delighted to hear that you were happy with the service you received. It's great to know that we met your needs and that you were pleased with our team.
motherwell, Hays Travel
Excellent service again from Pam
Excellent service again from Pam, Entered the branch to update details on an upcoming holiday , then she guided us towards a 'Holiday of a lifetime ' at an incredible price that we could not refuse .
Knowing your customers is Pam's superpower , you can't find that service on line . 100 stars for Pam and the branch
12 februari 2026
Svar från Hays Travel - Motherwell
Charlie,
We appreciate you sharing your wonderful experience! Thank you so much for your lovely feedback.
Hays Travel Motherwell
All the girls at Hays Travel Motherwell…
All the girls at Hays Travel Motherwell make you feel more than welcome as soon as you step into the shop. I booked with Carragh and the service was amazing. She really listened to my requests and made sure I got excactly what I was looking for. Couldn’t recommend enough such a lovely girl!
28 januari 2026
Svar från Hays Travel - Motherwell
Thank-you for your kind comments.
We booked with hays travel-Motherwell…
We booked with hays travel-Motherwell it was the first time booking with them, we were introduced to Pam. Who was very friendly and bubble great customer service, and went out her way to give us the best advice and great deal for the Curise, that we had in mind Tank You. we are delighted the service that Hays gave to us, Brilliant we would recommend Hays Travel
27 januari 2026
Svar från Hays Travel - Motherwell
Kathleen Lynch,
We are so happy to hear about the wonderful experience you had booking your cruise. Thank you for your lovely feedback.
Hays Travel
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