If we could give more than 5 * we would! We saw Rachel this time but everyone in the Lowestoft shop is always helpful, friendly and professional. Rachel went above and beyond, looking for that spec... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Thank you Rachel for booking our dream trip to tour South America. Another team effort from all the gang at Hays Travel Lowestoft! Excellent customer service skills as always, see you again soon!
We knew roughly what we was looking for and Lauren at Lowestoft listened to our wants and came up with our perfect holiday. The booking process was nice and easy although should have contactless payme... Se mer
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Another great holiday booking experience with Hays. Jack who helped us book our 50th wedding anniversary special cruise and stay holiday put our minds at ease and assured us he'll be there every ste... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
111 London Road, NR32 1LX, Lowestoft, Storbritannien
- 01502558115
5,0
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and friendly staff
Very helpful and friendly staff . Were able to answer all our questions
21 juli 2026
Svar från Hays Travel - Lowestoft
Thank you for your lovely review - Glad we could answer all questions for you
I spoke with Lauren at the Lowestoft…
I spoke with Lauren at the Lowestoft Branch. She was lovely, very helpful, and allowed me to take my time, I wasn't rushed into making decisions. She explained options and choices.
13 juli 2026
Svar från Hays Travel - Lowestoft
Thank you for your lovely review, so glad I could help get your holiday booked!
I recently booked 2 holidays in store…
I recently booked 2 holidays in store with Michelle and Lauren and service as always was spot on. Always so smiley and happy and nothing is too much trouble for then to sort.
17 juli 2026
Svar från Hays Travel - Lowestoft
Always lovely to see you :-) so pleased we could book your lovely holidays
Svar från Hays Travel - Lowestoft
Thank you for taking the time to give us your feedback. We hope to see you soon.
Jack was amazing 🤩 I sent him a photo…
Jack was amazing 🤩 I sent him a photo of a trip and within an hour he had put the trip together for me. Great service
8 juli 2026
Svar från Hays Travel - Lowestoft
Loved the photo :-), so pleased you had a wonderful time
Extremely pleasant service
Extremely pleasant service. Quick and efficient with good knowledge of the holiday on offer.
16 juli 2026
Svar från Hays Travel - Lowestoft
So pleased I could help you :-)
Great experience
Laura was very helpful and knowledgeable, every question answered throughly.
16 juli 2026
Svar från Hays Travel - Lowestoft
Thanks so much, really pleased I could help :-)
Very helpful they got us what we wanted…
Very helpful they got us what we wanted Paula's attention to detail was great booked holiday and airport car parking all in one
15 juli 2026
Svar från Hays Travel - Lowestoft
Thanks so much for your lovely feedback, so pleased I could help you :-)
Jack was very helpful
Jack was very helpful when booking our city break. Keeping us informed along the way. Very patient when I could not get my email to work also. Always 5 star service.
8 juli 2026
Svar från Hays Travel - Lowestoft
Was lovely to book that perfect city break for you. Can not wait to see the photos :-)
Lauren put us at ease from the word go…
Lauren put us at ease from the word go very helpfull and efficient 10/10 should get a rise ??MR RIGGALL
14 juli 2026
Svar från Hays Travel - Lowestoft
Hahah I'd love a pay rise :-) thankyou so much for your lovely comments, so pleased I could book your holiday
Spent the time going through things about holidays
Spent the time going through things about holidays was very helpfull
13 juli 2026
Svar från Hays Travel - Lowestoft
Thank you for your lovely review. It was a pleasure to book that perfect escape
Everything we needed was carried out…
Everything we needed was carried out very professionally and Lauren was excellent.
7 juli 2026
Svar från Hays Travel - Lowestoft
Thank you for your lovely review, so glad I could help get you booked :)
Hays travel agents
Been a few days since I booked my holiday but once again Hays travel excelled themselves Rachael was lovely and friendly took the time to listen to what I wanted didn’t feel rushed at all, and managed to find me the perfect hotel to meet our needs. They printed out all our information including our e-tickets so less for us to do. All the staff are so accommodating, and you can see they genuinely enjoy what they do.
Another holiday booked 😊
4 juli 2026
Svar från Hays Travel - Lowestoft
I'm so pleased I could help you :-) Thankyou so much for your lovely comments
Brilliant service as usual.
Claire at the Lowestoft branch is our go to holiday advisor who always has endless patience. A true professional who goes the extra mile to finally find us the perfect match
( not an easy job)
Thank you so much you are a star. x
10 juli 2026
Svar från Hays Travel - Lowestoft
Oh thankyou so much, I really appreciate your kind feedback :-)
Jack (lowestoft) was very helpful
Jack (lowestoft) was very helpful.
Sort out our holiday very quickly.
And we found a good priced getaway
David
8 juli 2026
Svar från Hays Travel - Lowestoft
really pleased I could help you find a holiday :-)
We originally wanted to do a river…
We originally wanted to do a river cruise using Stansted airport. Paula looked at lots of river cruises for us but none were going from Stansted. Paula then helped us to find a great holiday in Menorca. An adults only TUI Blue hotel. It looks amazing and we can’t wait to go. Paula is a brilliant travel agent and always tries her hardest to find us a good holiday. We find all the agents at Hays really friendly and helpful.
2 juli 2026
Svar från Hays Travel - Lowestoft
Thankyou for your lovely comments, so pleased I could help you :-)
Svar från Hays Travel - Lowestoft
Thank you - I am glad we could find that perfect holiday for you
As usual the lovely staff at Hays…
As usual the lovely staff at Hays looked after us. Saw Michelle this time who booked our holiday with efficiency and professionalism. Every time we go to Hays we feel part of the family, we never have to say our name no matter who we see, they always remember us (hopefully in a good way)
We would never book with anyone else.
6 juli 2026
Svar från Hays Travel - Lowestoft
Thankyou so much for your lovely feedback...of course we remember you in a good way :-)
The person who served us Paula was very…
The person who served us Paula was very friendly, professional and customer focused all questions concerning our trip were answered in great detail nothing was to much trouble. She went out of her way and ring another Hays store to get the best deal possible. I would recommend all Hays staff at Lowestoft branch
4 juli 2026
Svar från Hays Travel - Lowestoft
Thankyou for your lovely comments, really appreciate it :-)
Svar från Hays Travel - Lowestoft
I'm glad we could get that perfect holiday all booked :-)
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