Joshua was so knowledgeable from start to finish. We definitely didn’t make things easy for him with all of our requests, but he took the time to understand exactly what we were looking for and fo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Store manageress Katie is so knowledgeable about her job. We have booked many a holiday with her & it's always been a first class service, I wouldn't book anywhere else. Yours sincerely Mr Paul... Se mer
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Absolutely 1st class service from Claire over the phone & emails, matched our search on Jet2s app & so easy to book over the phone with just a few details to secure the live deal then went to Kirkham... Se mer
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Paige dealt with our holiday requirements- not made easy because of our specific requirements for three different couples! She set about meeting them, providing us with options and adjusting them unti... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
4 Poulton Street, PR4 2AB, Kirkham, Storbritannien
- 01772970494
4,9
Utmärkt
350 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Professional & friendly service at Hays Travel Kirkham
I realise that the review is about how we were dealt with at the Agency. Paige, an attractive & polite member of staff was very thorough & helpful in our decision to travel to Spain in December, unfortunately later that same day I received a Hospital appointment that clashed with the date & we had to cancel.
24 oktober 2024
Svar från Hays Travel - Kirkham
Thank you for this lovely review :) So sorry you had to cancel, if you want to rebook anything in the future you know where we are! - Paige
Served by Robert at Kirkham store
Served by Robert at the Kirkham store, very helpful and informative, finally got us a place with flight times we wanted for mini Xmas break. Nice guy, relaxed & had a laugh.
27 oktober 2024
Svar från Hays Travel - Kirkham
Thank you for the review! It was great to meet you both, hopefully next time I can get that elusive 5 star review! All the best, Rob
As always very helpfull and sorted both…
As always very helpfull and sorted both my bookings,Paige my agent was top class a real credit to the company
9 oktober 2024
Svar från Hays Travel - Kirkham
Thank you for this review! It was lovely booking the holidays for you, I hope you have the best time :) - Paige
Svar från Hays Travel - Kirkham
It was a pleasure to help you find the perfect Caribbean Cruise :) Thanks for your patience I'm glad we found just what you wanted ! Lovely to meet you both . Hopefully see you soon in the branch Many Thanks Cami
A great experience!!
As usual, a great service from Paige in the Kirkham branch. Friendly and efficient and my holiday booked in no time at all, thank you!! This is why I continually return to the Kirkham branch.
6 oktober 2024
Svar från Hays Travel - Kirkham
Thank you for this lovely review! Always glad to be of service, enjoy your holiday :) - Paige
Svar från Hays Travel - Kirkham
Thankyou for your feedback were so glad you were happy with the service provided . we look forward to seeing you in the branch in the near future . Many Thanks Cami :)
Poor experience.
It took over 90 minutes to book the holiday. The whole experience was very disjointed, having booked the holiday we then had to book our seats on the plane separately. I wasn’t able to get a receipt verifying that I had paid for and my seats on the plane. I then after waiting two days for a confirmation email from Hays had to contact tui myself to confirm my seats. We were not offered premium accommodations at the time of booking. I had to revisited the shop to book this upgrade as tui could not help as I had book through an agent, and was charged extra for changing my booking, which I think we should have been offered at the time of booking. I found the whole booking experience very poor and would not use the agent again. I went to the store to support local businesses which I will not be doing again.
22 september 2024
Svar från Hays Travel - Kirkham
We are sorry to hear you had a bad experience in store. Unfortunately we are short staffed at the minute and it was a trainee that served you but we will take your feedback on board and hope we can restore your faith in us. - Hays Travel Kirkham
Sorted out my every needs
28 september 2024
Svar från Hays Travel - Kirkham
Thanks for the review! So glad we was able to be of help :)
Svar från Hays Travel - Kirkham
Lovely to see you as always! Thanks for the kind review, if you need anything else you know where I am. Rob
Rob the guy who help book my holiday…
Rob the guy who help book my holiday was very nice chatty and explained everthing fully .he was very helpful and nice
19 september 2024
Svar från Hays Travel - Kirkham
Thank you for your kind words. I'm so glad you had a positive experience booking your holiday, and it was a pleasure helping! All the best, Rob :)
Svar från Hays Travel - Kirkham
Thank you I appreciate your kind words! So glad you found the experience helpful - Paige :)
Knowledgeable advice which helped us…
Knowledgeable advice which helped us decide on a trip.
16 september 2024
Svar från Hays Travel - Kirkham
It was wonderful to see you both again, and get another holiday booked! If you need anything else you know where I am :) Rob
Another great holiday to look forward…
Another great holiday to look forward to..thank you Paige for all your help.
10 september 2024
Svar från Hays Travel - Kirkham
Thank you for this lovely review! Glad to get another great holiday booked :) - Paige
Rob & Molly at Kirkham branch were…
Rob & Molly at Kirkham branch were friendly & helpful.
Booking our first cruise wasn't easy, so many options and even after booking we still don't know if it's good value or not so have to go with the recommendations.
15 september 2024
Svar från Hays Travel - Kirkham
Thank you for your review! It was wonderful to meet you both and how exciting to get your honeymoon booked! If you need anymore help, you know our number :) All the best, Rob
As a regular traveler
As a regular traveler, as soon as I walk into the shop I am greeted by my first name. The staff are very friendly and will go the extra mile to make sure all your holiday requirements are met. Also on the phone if you have a query they will sort it out.
8 september 2024
Svar från Hays Travel - Kirkham
Thank you for your kind words. We appreciate you taking the time to share your positive experience. We are delighted to hear that you feel welcomed and well looked after by our team. We'll always go the extra mile and do what we can :) Rob
Rob was absolutely fantastic
Rob was absolutely fantastic, he made the booking effortless and informative, providing plenty of options to choose from and detail
4 september 2024
Svar från Hays Travel - Kirkham
What an amazing review! Thank you! Hope you have a great time :) - Rob
An experienced and professional team…
An experienced and professional team who worked so hard to help me with my holiday requests.
10 september 2024
Svar från Hays Travel - Kirkham
Thank you for this lovely review :) I'm glad I was able to help find you the perfect holiday - Paige
Svar från Hays Travel - Kirkham
Fantastic! Thank you for the review, short, sweet and sums us up :) All the best, Rob
Found exactly what we wanted to…
Found exactly what we wanted to celebrate a special birthday!
31 augusti 2024
Svar från Hays Travel - Kirkham
Thank you so much for the positive review! We're so glad to have been able to help you, we hope you have an amazing birthday while you're out on your holiday! - Hays Travel Kirkham :)
People were helpful in store
People were helpful in store. Only issue is the online prices from hats website store staff are unable to match and even find the deals. I prefer to deal with people so I like to book in store but website is cheaper why? Poor idea stores will close
22 augusti 2024
Svar från Hays Travel - Kirkham
Hi! Thanks for the review. I think in this instance it must have been an error on the website, as usually it's not a problem for us to find those deals! Glad we got you booked in the end and I hope you're excited for your holiday! All the best, Paige
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