Amanda was very patient and answered all our queries . If she didn’t have the answers she found out! Holiday booked on her recommendation. Thanks Amanda
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Another holiday booked with Tracy, and as always, she’s been absolutely brilliant. I honestly wouldn’t book with anyone else. I completely trust her advice and know she’ll always help us find the best... Se mer
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Amanda is amazing!! Made the entire process so easy, no question was too much trouble and Amanda couldn’t do enough for me. I cannot recommend this branch enough. Amanda truly went above and beyond,... Se mer
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Saw a bargain deal on Facebook to Toronto, Niagara Falls and NYC so commented asking for more details, Amanda replied in under 10 minutes (even though it was 8pm!). All booked by the next evening afte... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
70 Town Street, LS18 4AP, Horsforth, Storbritannien
- 01138275440
4,9
Utmärkt
712 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Mollie was really helpful in answering…
Mollie was really helpful in answering questions and providing options.
26 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Excellent service
I received the usual helpful, efficient and cheerful service when booking our next holiday. Can highly recommend Hays Horsforth.
30 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
I had Samantha to help me and she was…
I had Samantha to help me and she was excellent. She asked carefully what I wanted and after 2 or 3 adjustments ( I asked for) delivered exactly what I needed.
21 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Fantastic service
Fantastic service, the staff go out of their way to find you the perfect holiday. Thank you
20 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Excellent customer service
The customer service was amazing from 1st contact to the end. The advisor was extremely helpful and made the booking process simple. Even helping us source transfers and eventually arranging a car when we decided that was preferable to transfers. Nothing was too much trouble.
26 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Helpful friendly assistance
Helpful friendly assistance. I knew where I wanted to go and which hotel but wanted a split booking which I needed linking together. This was done competently and I didn’t feel pressured at any point in our transaction.
23 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Amazing service
I have booked with Hays twice in the last few weeks. This was a very friendly and fast service.
Both deals were amazing and a no point did I feel pressured into adding extra.
Amanda from. The Horsforth branch was so friendly and gracious with advice.
25 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Girls Trip
The quick reply the ease of booking and the deal, friendly helpful staff
Amanda was great
9 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Excellent service with booking my…
Excellent service with booking my holidays would highly recommend
17 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Satisfaction
We were shown the options for the holiday we were interested in and all the information we required we received, the assistant was friendly and very knowledgeable resulting in our booking the holiday
16 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Third booking and would definitely recommend!
This is the third holiday I've booked/been on through Hays Horsforth and I'm always impressed with how helpful they are and how straightforward the booking process is. The person I'm travelling with has additional mobility needs and Hays were really good about sorting assisted travel at the airports, as well as being helpful about booking our requested type of room etc. I also appreciate the fact you can spread the cost into monthly payments. It all makes booking a holiday much easier and more streamlined without having to sift through hundreds of listings online or build your own holiday with all the different components. Thanks so much!
22 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Great service
The staff member who o communicate with via message and phone call was extremely helpful. A positive experience, my first time7 booking with Hayes, will definitely book again
15 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Thank you Amanda for taking time to…
Thank you Amanda for taking time to find me a holiday for my Daughter’s birthday. You are always very helpful and welcoming. I always enjoy our chats too. Thank you so much ☺️
20 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Stress less experience
Friendly, helpful staff. Nothing too much trouble. Offered alternatives to ensure best travel arrangements.
18 januari 2026
Svar från Hays Travel - Horsforth
Thank you so much for this lovely review :)
5*customer service
Customer service from Samantha was amazing! Even after the shop had closed Samantha carried on helping me get a great deal.
19 januari 2026
Svar från Hays Travel - Horsforth
Thank you for leaving such a lovely review :)
Ella was very friendly and helpful…
Ella was very friendly and helpful awesome service 🥰
15 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
I always use Hays Travel for all my…
I always use Hays Travel for all my holidays and have for years. No matter what branch I book with I have always had great service and any issues have been dealt with promptly.
14 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
Very friendly staff and very…
Very friendly staff and very helpful,gave us plenty of options for what we wanted
13 januari 2026
Svar från Hays Travel - Horsforth
Thankyou for your lovely review :)
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