Saw Tom at your Hexham shop again on Monday morning to look at short Med cruises after dates for hotel stays from earlier searches and visit did not work out for us. Given excellent advice and options... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
You are always greeted with a smile when you enter the Hayes office in Hexham. It's a sign the staff enjoy their job nothing is a bother, I got a new app downloaded for Ryan Air and my booking update... Se mer
Företaget har svarat
Tom listened carefully to what we wanted, suggested several options and worked with us to find a great 4 night break in Europe. Also the following day he helped us book a tour in Central America, with... Se mer
Företaget har svarat
Booked our holiday through the Hexham branch and can't recommend Thomas highly enough. Over four or five visits and phone calls he sorted every fiddly bit of it; flights, transfers, rooms, currenc... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
44 Fore Street Town Centre, NE46 1LZ, Hexham, Storbritannien
- 01434 267658
4,9
Utmärkt
702 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Satisfied customers.…
Karen was friendly and obviously enjoyed her job. She took time with us and was able to answer any of our queries .
25 januari 2026
Svar från Hays Travel - Hexham
Thank you for your kind review, was lovely getting you booked up. Karen
It was great to speak to someone face…
It was great to speak to someone face to face to discuss the options available when booking the holiday. There was a really relaxed atmosphere & all my questions were answered simply & clearly. Genuinely very happy i used Hays Travel.
26 januari 2026
Svar från Hays Travel - Hexham
Thank you for your lovely review, we are glad you had a great experience with us :) Joe
Svar från Hays Travel - Hexham
Thank you for your lovely review :) Alisha
Our advisor Karen was very well…
Our advisor Karen was very well informed about possible destinations and accommodation. Her friendly welcome and helpful advice really made it much easier than we had anticipated to look through the various options and come to a decision about our future holiday.
25 januari 2026
Svar från Hays Travel - Hexham
Thank you for your kind words, it was a pleasure getting you both booked up. Karen
Svar från Hays Travel - Hexham
Much appreciated, Thank you for booking with us - Karen
Experienced Travel Agency Staff
Knowledgeable and helpful Travel staff who made our booking experience easy and problem free!
21 januari 2026
Svar från Hays Travel - Hexham
Thank you for you kind review, it was a pleasure booking your Holiday, Many Thanks Scarlett
Wonderful friendly staff very…
Wonderful friendly staff very knowledgeable and nothing was a bother♥️
23 januari 2026
Svar från Hays Travel - Hexham
Thank you for your kind words, was lovely getting you fixed up, hope you have a lovely time, Karen
Scarlett was amazingly helpful
Scarlett was amazingly helpful! She sorted a fairly complex skiing holiday for 2027 without any fuss and l saw her deal with a very elderly lady with patience and kindness - nice to see!
21 januari 2026
Svar från Hays Travel - Hexham
Thank you for your lovely review and kind words. It's was a pleasure in finding you your holiday:) Thanks - Scarlett
Svar från Hays Travel - Hexham
Thank you for your lovely review. Alisha :)
Fantastic experience- thank you Karen
Fantastic experience - looked at so many different options for me
20 januari 2026
Svar från Hays Travel - Hexham
Thank you for your lovely review, it was great getting you booked up. Karen
Very helpful staff member Karen was…
Very helpful staff member Karen was great when booking my first solo trip
18 januari 2026
Svar från Hays Travel - Hexham
It was a pleasure to help - Thank you, Karen
Great service
All the staff were friendly and welcoming, they worked together to ensure we got the best deal that met all our requirements and knew the answers to all of our queries.
17 januari 2026
Svar från Hays Travel - Hexham
Thank you, we are glad we found you an amazing deal. Joe :)
Svar från Hays Travel - Hexham
We appreciate you taking the time to leave us such a wonderful review; we're so glad we got you fixed up :) Thanks - Scarlett
Joseph was very polite and efficient
Joseph was very polite and efficient. Would highly recommend.
14 januari 2026
Svar från Hays Travel - Hexham
Thank you for your lovely review. Joe :)
Friendly people
14 januari 2026
Svar från Hays Travel - Hexham
Thank you for your great review :) - Alisha
Excellent service and great staff
This is the second holiday that I have booked through Hays Travel, Hexham and I have been dealt with extremely courteously by Joe on both occasions. Always helpful, patient and knowledgeable, Joe has gone the extra mile for us each time. He is an industry professional (seasonal Cabin Crew with a major UK tour operator), so is able to advise and recommend from a well informed and confident base. The welcome from the staff is very warm as soon as you walk through the door. I would thoroughly recommend Hays Travel, Hexham.
2 januari 2026
Omdöme utan inbjudan
Svar från Hays Travel - Hexham
Thank you for your kind words Alex, it was lovely getting you booked up again and hope you have a fab ski trip, kind regards Joe
Joseph was efficient ,knowledgeable and…
Joseph was efficient ,knowledgeable and friendly
10 januari 2026
Svar från Hays Travel - Hexham
Thank you for your kind words, was lovely getting you booked up, hope you have a fabulous time in Madeira, thanks Joe
Really helpful quick service
Really helpful quick service, we feel like we got the best deal and are looking forward to a great holiday
7 januari 2026
Svar från Hays Travel - Hexham
Thank you for your kind review, so glad we were able to find you a great deal :) We hope you have a wonderful time! Thanks - Alisha
Great service from Hays Travel
Joe was really helpful and knowledgeable about where we were going, giving great advice on cabins etc.
8 januari 2026
Svar från Hays Travel - Hexham
Thankyou for your lovely and positive feedback ! So glad we were able to get you fixed up! Thanks - Joe :)
Trip
Tom was brilliant, so helpful and stayed back late to get our booking finalised! Thank you Tom
8 januari 2026
Svar från Hays Travel - Hexham
We are so happy to hear that you had such a positive experience and that we were able to finalize your booking :) Thanks - Tom
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