Always a great experience booking with Heather or her team. They make it simple and are so quick to respond to your enquiry initially then booking with them is so easy. Would never use anyone else.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had the absolute best experience booking our holiday thanks to Heather from Hays Travel. She was amazing from start to finish—so patient, friendly, and nothing was ever too much trouble. We chang... Se mer
Heather Walker at Hays Travel booked us the most amazing holiday to Rome, Italy, to celebrate my 50th birthday. We always book our holidays with Heather as she never fails to deliver the best holidays... Se mer
Företaget har svarat
Heather has been sorting our holidays for years! She has so much knowledge on different places and is always open to further questions. She has the patience of a saint with me being particular about w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Personal Travel Consultant Heather Walker, TS17, Stockton On Tees, Storbritannien
- 01642 918259
5,0
Utmärkt
593 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
The help that Heather gave me was invaluable in helping me make a decision about what was out there for me too book , gave me a full detailed description of the accommodation, great communication
8 januari 2026
Super fast brilliant service from…
Super fast brilliant service from heather, sorted straight away and got me a cheaper deal tailored to exactly what I wanted
8 januari 2026
Very quick simple process.
Very quick simple process.
Replied very quick to messages and found exactly what we were looking for.
7 januari 2026
Easy booking process
Never booked with a travel agent but it was so easy and smooth, I’d definitely book again!
30 december 2025
Very good and quick response.
24 december 2025
Fast responses to any question we had
Fast responses to any question we had , very handy being able to just message in this busy world . Sent me options to view and not just offer one. Spot on service .
17 december 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Always receive an exceptional service
Always receive an exceptional service. Heather is so helpful and always finds us amazing holidays at great prices
9 december 2025
Svar från Hays Travel - Heather Walker
Thank you for the great feedback :)
Claire worked very hard to sort our…
Claire worked very hard to sort our holiday situation out for us and we are now happy 😃
6 december 2025
Svar från Hays Travel - Heather Walker
Thank you for the great feedback :)
Claire is a superstar!
Heather is great
Heather is great. She responds with everything you need and advice all the way through. I feel quite guilty with the amount of questions and different holidays I send to her put she responds professionally and friendly every time. This is the second time I have used Heather and sadly for her won't be the last.
Cannot recommend Heather enough
25 november 2025
Svar från Hays Travel - Heather Walker
Thank you so much for the lovely feedback :)
It’s always a good experience
It’s always a good experience.
Iv booked a number of holidays with heather now and its always been an experience where by I give her my ideas and she find us a package to suit us, every time she goes above and beyond.
14 november 2025
5 stars
Heather is friendly, professional, quick to get things booked and confirmation sent. 5 star service as always.
5 november 2025
Great experience found our holiday we…
Great experience found our holiday we wanted at a better price and with additional extras
30 oktober 2025
Svar från Hays Travel - Heather Walker
Thanks so much for the great feedback :)
Heather was amazing
Heather was amazing, very helpful. Even when we had to change dates, after she'd found us the information. Very grateful Heather - thank you
28 oktober 2025
Svar från Hays Travel - Heather Walker
Thanks so much for booking with me :)
October 2027 holiday …
Heather sorted our booking for October 27, she made it very easy and straight forwards with our booking, will be using again
3 november 2025
Svar från Hays Travel - Heather Walker
Thanks so much for booking with me :)
Fantastic Experience
When booking any holidays I always go to Heather and she will go above and beyond to research destinations, prices etc and always comes back with options.
Heather makes the holiday experience even better from sharing tips/ experiences and makes me look I’ve been organised 🤣
28 oktober 2025
Svar från Hays Travel - Heather Walker
Thank you so much for the lovely feedback and your continued support :)
Haven’t been on the holiday yet but the…
Haven’t been on the holiday yet but the booking experience has been excellent
20 oktober 2025
Svar från Hays Travel - Heather Walker
Thanks so much for booking with me :)
Heather walker 100%
I’d always recommend booking with heather walker, she finds you the best deals and gives you few different options, thank you Heather
26 oktober 2025
Svar från Hays Travel - Heather Walker
Thanks for the lovely feedback :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.