Sue Andrew’s went the extra mile for us. She has put together a fantastic itinerary for our Australia trip - well researched and tweaked it with a smile when we wanted to make changes so that the resu... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Extremely helpful staff. My husband and I haven't traveled abroad for 34 years and were completely clueless as to how to go about this. Hays did everything for us explaining everything and putting our... Se mer
Initially went to TUI to book who were not very friendly as we tried to book holiday with no appointment. Have used Hays before online, so popped in the shop where they were very accommodating and Emm... Se mer
Företaget har svarat
Absolutely amazing staff! We knew what holiday we wanted and they found it and booked it in a matter of minutes. We wouldn't use anyone else - the staff at the Hastings branch are brilliant; always h... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
209/210 Queens Rd, TN34 1QP, Hastings, Storbritannien
- 01424572604
5,0
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good experience helpful and friendly staff nothing…
Very helpful and friendly staff nothing being too much trouble.
16 maj 2026
Svar från Hays Travel - Hastings
We appreciate your kind words about our helpful team. Thank you for your feedback!
Kind Regards
Hays Travel Hastings
Hayes travel
Hayes travel.
Katy, the lady that delt with my booking was amazing. She answered all my questions & there was a lot. The booking went straight forward, no trouble. I did have a slight problem after but they delt with that. The other staff were also very helpful. Brilliant service.
13 maj 2026
Svar från Hays Travel - Hastings
Robert,
We're so glad to hear you had such a positive experience with us. It's wonderful that our team could assist you thoroughly and resolve your query. Thank you for your kind words!
Kind Regards
Hays Travel Hastings
Great experience
Great experience. Emma the sales rep was excellent. Helpful and thorough. Can't rate her highly enough.
13 maj 2026
Svar från Hays Travel - Hastings
Kurt,
We appreciate you sharing your experience. We're so glad that our sales representative was helpful and thorough. Thank you for the positive feedback!
Kind Regards
Hays Travel Hastings
The girls at Hays travel in Hastings…
The girls at Hays travel in Hastings are so attentive to customer needs, will always go the extra mile and keep you updated on any trips you may be interested in. I think a loyalty scheme could be introduced for people who come back year after year the will incentives to return.
9 maj 2026
Svar från Hays Travel - Hastings
Kevin,
We appreciate your kind words! It's great to know the team is attentive and helpful. Thank you for the suggestion about a loyalty scheme; we'll certainly consider it.
Kind Regards
Hays Travel Hastings
Excellent service
Excellent service, your travel sales staff are superb.
My holiday booking was done with care and consideration. I will visit you again and again. Thank you.
6 maj 2026
Svar från Hays Travel - Hastings
Mrs Susan Morris,
We appreciate your kind words! It's wonderful to hear that your holiday booking was handled with such care. We look forward to assisting you again!
Kind Regards
Hays Travel Hastings
Staff was very helpful and sort all our…
Staff was very helpful and sort all our booking smoothly
3 maj 2026
Svar från Hays Travel - Hastings
Daniel Ratnarajah,
We appreciate you taking the time to share your experience. We are so happy to hear our staff provided helpful service and smooth booking assistance.
Kind Regards
Hays Travel Hastings
Great service knowledgeable travel…
Great service knowledgeable travel agent who listened to what we wanted and got is a good deal
5 maj 2026
Svar från Hays Travel - Hastings
We appreciate you taking the time to share your experience. We're so happy to hear that our agent listened and found a good deal for you.
Kind Regards
Hays Travel Hastings
Helpful and made the experience fun and…
Helpful and made the experience fun and enjoyable, no pressure and nothing was to much trouble
26 april 2026
Svar från Hays Travel - Hastings
We appreciate you taking the time to share your experience. We are so happy to hear that our team made it fun and enjoyable for you.
Kind Regards
Hays Travel Hastings
Was a fantastic and easy experience
Was a fantastic and easy experience. Emma was great and spent time helping us find what we wanted xx
4 maj 2026
Svar från Hays Travel - Hastings
We are so pleased that you had a fantastic and easy experience. It's great to hear that we could help you find what you wanted.
Kind Regards
Hays Travel Hastings
Svar från Hays Travel - Hastings
We are so happy we could help organize your running holiday to Benidorm. Thank you for sharing your positive experience with us!
Kind Regards
Hays Travel Hastings
Millie was extremely helpful …
Millie was extremely helpful in organizing our joint 80th birthday cruise celwbrati
3 maj 2026
Svar från Hays Travel - Hastings
Janice,
We're glad Millie helped organize the special 80th birthday cruise celebration. Thank you for sharing your positive experience with us!
Kind Regards
Hays Travel Hastings
The staff were all very helpful and…
The staff were all very helpful and patient as I changed my mind several times. We got there in the end happily
2 maj 2026
Svar från Hays Travel - Hastings
Elizabeth F,
We appreciate you taking the time to leave us a review! We are so glad we could assist you, and we're happy you were pleased with our service.
Kind Regards
Hays Travel Hastings
The staff at Hays Travel
The staff at Hays Travel - Hastings are always approachable, friendly and hugely efficient. They completely take the stress out of the holiday-booking process/experience. I would highly recommend them - thanks so much!
3 maj 2026
Svar från Hays Travel - Hastings
Francesca,
We appreciate your kind words! We're so happy to hear that our team made your holiday booking stress-free and enjoyable. Thank you for recommending us!
Kind Regards
Hays Travel Hastings
Svar från Hays Travel - Hastings
Mrs Angela Sellens,
We appreciate you taking the time to leave us such wonderful feedback. We are so glad that you had a positive experience.
Kind Regards
Hays Travel Hastings
Sarah was her usual very helpful…
Sarah was her usual very helpful person. She seems to know everything about booking holidays!
1 maj 2026
Svar från Hays Travel - Hastings
James,
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that your booking experience was helpful.
Kind Regards
Hays Travel Hastings
My Wife Irene went into the Hastings…
My Wife Irene went into the Hastings branch to see speak to Sue, who had previously advised us on our holidays, very pleasant and knowledgeable, the proposed cruise, she offered tips on the ports, etc. The other staff members were pleasant and offered a coffee. We booked the cruise thanks again.
28 april 2026
Svar från Hays Travel - Hastings
We're happy to hear that the Hastings branch provided such a positive and informative experience for your cruise booking. It's great to know the team was pleasant and helpful! Thank you for your kind review.
Fastest holiday we've ever booked
Excellent staff who worked very hard to vet is the best deal possible.Couldn't be happier with the service and holiday we booked
25 april 2026
Svar från Hays Travel - Hastings
We are delighted that our staff worked hard to find you the best deal. We're so happy you are pleased with our service and your holiday booking.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. To offer the monthly payments was a bonus so easy and no worries. Thankyou..
18 april 2026
Svar från Hays Travel - Hastings
We're glad you found our staff helpful and knowledgeable. It's great to hear the monthly payment option was easy and worry-free for you. Thank you!
very efficient very helpful Emma dealt…
very efficient very helpful Emma dealt with me and a holiday was booked
22 april 2026
Svar från Hays Travel - Hastings
We appreciate you sharing your experience, and we're so happy to hear that Emma efficiently booked your holiday and was helpful.
Emma was fab as are all the girls in…
Emma was fab as are all the girls in Hasting. Never go anywhere esle. They are a credit to your company and represent yourselves with excellent customer service.
16 april 2026
Svar från Hays Travel - Hastings
We're happy to hear that you had such a positive experience with our team! We appreciate your kind words and are grateful for your continued loyalty.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.