Hays Travel - Halifax Omdömen 

I booked a family holiday with Thalia today. She found our family exactly what we asked for at a great price.

Thalia is passionate about finding the perfect location and package for her customers.

Highly recommend :)

My daughter and I wanted to book a cruise holiday. We had no idea where to start. The young lady we saw took all our details and preferences and guided us through the choices we had. She was very good and sorted the booking out giving us all the information we needed. If we needed anymore information we just had to get in touch with her. I was very happy with the service and would definitely use Hays Travel again.

The staff are so helpful

Nichole was friendly, efficient and answered our questions. Gave us a great deal of confidence.

The staff brilliant

Polite friendly and well informed staff. Helpful in every way.

Everything was sorted out over the phone. Talia is very professional seeing to all our needs.Thanks TALIA for taking care of us

I am completely happy with the way the staff dealt with my enquiry regarding the booking I made.

Really helpful and listened to our priorities.. found us a holiday that really fit the bill

Really efficient & exceptional booking service by Courtney.
Listened to exactly what we wanted, communicated throughout and sent all documentation through as promised.
Excellent knowledge and experience provided, really comfortable in knowing that our holiday booking has been done for us, no stress and 100% confident that the holiday will meet or exceed expectations.

Nicole made us feel welcome from the phone call to stepping into the building. She was very informative and helpful and assisted us to find the Perfect holiday. We would speak to Nicole again for booking future holidays

The staff and service has always been first rate. No matter when I call or who I see I am assured a relaxed pleasurable time talking through my desires and options which always results in me walking away very satisfied.

Very informative and Ellie was exceptional answering all our questions.

Thalia was excellent

Absolutely first class service , the girl that booked our holiday was so nice very polite , this is why we always book with Hays travel , we will be back
Thank you

Excellent customer service from both Grace and Seher. Staff I have dealt with for this holiday (and staff for other holidays in the past) have always been brilliant hence why I continue to use this travel agent. Consistancy in customer service and level of service for me is key and Hays Travel Halifax have this in abundance. Staff in my experience go above and beyond, extremely helpful, professional and communication both verbal and written excellent. Grace searched and found holidays as per my request followed up (not pushy a friendly check-in), Grace carried out another search (as I made some changes) and provided a range of package holiday options and prices again within budget, from which a holiday booking was made. As Grace was on leave this was managed by Seher, even though Seher had not dealt with this holiday enquiry she picked it up seamlessly and finalised the booking, great crossover cover and team work. Staff undertake a lot of work on holidays enquiries and this cost isn't passed on as an administrative cost when you book which I think is pretty amazing given rising costs in daily living. Cost are very transparent so for me I highly recommend Hays Travel Halifax.

Went into get some advice and ended up spending about 2.5 hours with Ellie at Hays Travel Halifax, she was patient and made loads of calls to suppliers to make sure we got the advice we wanted and was more than happy to keep checking dates and amending as we worked through it all with her.
We were so impressed we hadn’t used a travel agent for 20 years booking solely online. I am so pleased we went in for the advice which must have been great as we came out with a 13 night holiday to the Maldives.
Thanks Ellie you were superb.