I wouldn’t go anywhere else to book my holiday . I always go to the same lady who always looks after me in every way . I always know if she has booked my holiday it will be perfect Thankyou Iona you... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a major problem with flights involving change of dates and hotel reservations but Iona was very patient and after two visits it was resolved.
Företaget har svarat
Nathan dealt with our holiday booking he was very helpful and friendly he went through everything he said we could get our flight seats reserved which we did also he mentioned that they do a hays tra... Se mer
Företaget har svarat
We booked 2 holidays, the 2nd one is a cruise as we have never been on one before so all totally new to us. Iona explained it all brilliantly showing us the ships layout choosing the best room drinks... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
20 Market Place, NR30 1LY, Great Yarmouth, Storbritannien
- 01493888157
5,0
Utmärkt
836 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First rate service and advise
17 februari 2026
Svar från Hays Travel - Great Yarmouth
Thank you for taking your time to leave us a review. Glad we were able to get you yet another wonderful holiday booked.
Friendly and efficient staff
Friendly and efficient staff, and a warm welcome when we entered the shop.
17 februari 2026
Svar från Hays Travel - Great Yarmouth
We appreciate you taking your time to leave us a review. Happy we were able to help and get your holiday booked.
Very straight forward from start to finish
Well the booking process was easy from start to finish.. our travel agent (Clare) took her time, found a reply to all our questions, wasn't rushed and everything was plain sailing from setting up direct debt, everything was explained and even can go in to book coach transport nearer the time... Lovely staff who have a laugh with also... Yes Clare I've got my glasses on this time lol..
Cant fault the service.
Thanks again
14 februari 2026
Svar från Hays Travel - Great Yarmouth
Thank you for taking your time to leave us a review, again. So happy we were able to get everything sorted for you in store. Glad you have your glasses on this time. Clare
Svar från Hays Travel - Great Yarmouth
We appreciate you highlighting the helpfulness of our staff; we are so pleased that you had a positive experience with us.
Lovely staff
11 februari 2026
Svar från Hays Travel - Great Yarmouth
Thank you so much for your review. It was lovely to see you again and help get your next cruise booked and have an amazing trip to look forward too :) See you soon Clare
Svar från Hays Travel - Great Yarmouth
We appreciate you sharing your experience, and we are so glad to hear that our service was very good and helpful. Thank you!
The staff all very helpful
8 februari 2026
Svar från Hays Travel - Great Yarmouth
We appreciate you taking the time to share your positive experience with our team; we are so happy to hear they were helpful!
The lady who dealt with us was called…
The lady who dealt with us was called Iona and she was so helpful and polite she really made the experience so easy for us
7 februari 2026
Svar från Hays Travel - Great Yarmouth
Thank you so much for your review and feedback :) Thank you for coming to see us and it was a pleasure to help get you booked on your next trip :)
Excellent service from extremely…
Excellent service from extremely friendly and helpful staff have booked many holidays here and will continue to do so
31 januari 2026
Svar från Hays Travel - Great Yarmouth
Tina,
We appreciate your continued loyalty and are so happy to hear you find our staff friendly and helpful when booking your holidays with us!
Hays Travel
Stress free
Stress free, smooth and professional service! Which is why we go back again and again!
1 februari 2026
Svar från Hays Travel - Great Yarmouth
We are so happy to hear that you consistently experience our smooth, professional service! Thank you for your continued support in our store and wonderful feedback :) Clare
Holiday booking at Great Yarmouth store
We were made welcome by Nichola, as soon as we entered the store and were offered seats at her desk. My wife then stated seen had seen a holiday advertised and that we were interested in. Nichola then looked it up, taking all the information she needed. She then informed us, of the hotel and travel arrangements including plane seating and luggage entitlement which was helpful.
We decided to accept this including the flight seats costs and she booked the holiday.
It turned out to be a pleasant experience which was completed quickly & efficiently
4 februari 2026
Svar från Hays Travel - Great Yarmouth
We appreciate you taking the time to share your booking experience. We're happy to hear that you felt welcome and that the information provided was helpful in making your decision. It's great to know the booking process was pleasant, quick, and efficient for you.
City break in Rome
Rather than book a trip to Rome on line I decided to go to Hays instead. I gave them my criteria and left them to come up with a deal, this way it took the hassle out of personally looking.
They came up with a great holiday deal and the service I received was second to none, and I would not hesitate going with them again in the future.
4 februari 2026
Svar från Hays Travel - Great Yarmouth
Hi Karl, Thank you so much for booking in store with us and leaving a 5* Review, it's very much appreciated. Look forward to seeing you again soon. Kind Regards Denise :)
Great holiday
Managed to book an amazing holiday, staff are very knowledgeable and patient.
27 januari 2026
Svar från Hays Travel - Great Yarmouth
We're happy to hear that you booked an amazing holiday. Thank you for your kind comments regarding our knowledgeable and patient staff.
Above and Beyond !!
From the moment I stepped into the shop I felt at ease. I told the agent my budget and what I was looking for...some pure luxury for myself and my daughter during the 6 weeks school summer holiday. After looking at various places and given lots of advice and options we chose Egypt. There were a few perks, on top of bringing the holiday cost under my budget, which put a smile on my face!!
I have always booked online/last minute, cheap and cheerful but this year is different...i wanted some luxury and I truly believe thats what we are gonna get!!
Cannot thank Denise, at the Great Yarmouth branch, enough...a fantastic travel agents, with knowledge beyond expectations
...what more could you want..everything was perfect from start to finish..thankyou
17 januari 2026
Svar från Hays Travel - Great Yarmouth
We're happy to hear that you felt at ease from the moment you entered. It's wonderful that we could find the perfect luxury holiday to Egypt for you and your daughter, within your budget! We appreciate your kind words and are so glad you had a perfect experience. Thank you!
We always book our holidays with Clare…
We always book our holidays with Clare she is so attentive to our needs she is very processional and experienced.
She has time for her customers and we feel that the staff in the Gt Yarmouth store are more like friends.
31 januari 2026
Svar från Hays Travel - Great Yarmouth
We appreciate you taking the time to leave such a wonderful review. It was lovely to see you again and get another great holiday booked.
The young gentleman who helped me with…
The young gentleman who helped me with my booking was very helpful and polite nothing was to much bother and he got the hotel I wanted which was a bonus, will use Hays again and will be recommending them to friends and family .
24 januari 2026
Svar från Hays Travel - Great Yarmouth
We're happy to hear that Nathan was helpful and polite during your booking. It's great to know he secured the hotel you wanted. We appreciate you spreading the word about us here at Hays Travel.
Denise from the Yarmouth branch was…
Denise from the Yarmouth branch was very helpful. She had visited Crete and therefore was able to give us very good advice on our choice of destination.
29 januari 2026
Svar från Hays Travel - Great Yarmouth
Thank you for taking your time to leave us a review. So glad that Denise's knowledge of Crete helped you get the holiday booked.
Svar från Hays Travel - Great Yarmouth
Thank you for taking your time to leave us a review. So glad we were able to help get a wonderful cruise booked.
Great Teamwork from Hays
The staff were very helpful and knowledgeable about what we needed
28 januari 2026
Svar från Hays Travel - Great Yarmouth
We appreciate your kind words and are so glad to hear that our staff were helpful and knowledgeable in assisting you with getting a wonderful cruise booked.
Svar från Hays Travel - Great Yarmouth
Jo,
Thank you for your lovely review,
Hays Travel
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.