Stacey was very knowledgeable about our travel questions. Professional yet friendly. Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When we went in to look at options Sam was really helpful. Along the way to booking many changes and requests of options and pricing were taken on board. Things I didn't understand are that flights... Se mer
Företaget har svarat
Went in to view holidays,very welcoming staff.We met Samantha,asked us a few questions of what we wanted from our holiday & budget. Nearly 1 hour later,our perfect 2 weeks hoilday was complete..Also i... Se mer
Företaget har svarat
We didn't consider another travel agent after Hays organised our first ever cruise. Samantha talked us through the options for our second cruise and we ended up booking a second cruise on a different... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
104 High Street, NE3 1HB, Gosforth, Storbritannien
- 0191 6540070
4,9
Utmärkt
478 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly, Patient and Knowledgeable
As always the Hays Travel Staff were friendly, patient and knowledgeable, we wouldn’t use any other travel company.
24 mars 2025
Svar från Hays Travel - Gosforth
It was lovely meeting you both yesterday, thanks again for your patience whilst booking your cruise, I am sure you will have a wonderful time away. Sam Branch Manager Gosforth
Svar från Hays Travel - Gosforth
Thank you for your kind feedback, I hope you have an amazing time in Rome.
It looks amazing, It was a pleasure booking you again.
Thanks Bella :)
The girl was very professional and went…
The girl was very professional and went through our options clearly . We always book through hays travel as they are the best in the business. Thank you.
18 mars 2025
Svar från Hays Travel - Gosforth
Thanks so much for the kind feedback. I know you will both have a lovely time in Benidorm!
Zoe, Travel Consultant :)
Great experience
It is a long time since we’ve used a travel agent, having booked things ourselves directly, but Zoe made the experience much easier - thank you, Zoe!
15 mars 2025
Svar från Hays Travel - Gosforth
Thank you so much for your lovely feedback. I'm sure you will all have a fab time in Majorca with the children.
Zoe, Travel Consultant :)
Expertise and patience.
Stacey was knowledgeable, patient, friendly and competent.
We visited with only a vague idea of what we wanted and left having booked a holiday which clarified our ideas and matched them perfectly. We were hugely impressed.
12 mars 2025
Svar från Hays Travel - Gosforth
Thank you for your kind words. Glad we could get everything you wanted and hope you both have a great time in Milan when it comes round.
Stacey, Assistant Manager
Zoe was extremely professional
Zoe was extremely professional, knowledgeable and helpful. Booking holiday was straightforward.
11 mars 2025
Svar från Hays Travel - Gosforth
Thank you for the lovely feedback. It was a pleasure helping you get booked to Tenerife, I know you will love the hotel!
Zoe, Travel Consultant :)
Svar från Hays Travel - Gosforth
Thank you for your feedback. Hope you have an amazing time in L.A & cruising Mexico
Stacey, Assistant Manager
We found your staff very professional…
We found your staff very professional and knowledgeable, helpful but not pushy. Our contact Stacey was very helpful from first walking in to completing our holiday.
26 februari 2025
Svar från Hays Travel - Gosforth
Thank you for your feedback. Was lovely chatting with you and glad we could find everything you were wanting. Hope you both have an amazing time in Lake Garda
Stacey, Assistant Manager
Such a welcome bunch at the gosforth…
Such a welcome bunch at the gosforth branch especially Zoe who helped us with our holiday she was patient and took her time making sure it was the right holiday for us I wouldn’t go any where else but Hays
1 mars 2025
Svar från Hays Travel - Gosforth
Thank you for the lovely feedback. It was lovely to see you both again and help you get booked to Greece.
Zoe, Travel Consultant :)
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff enabled us to find our holiday
30 januari 2025
Svar från Hays Travel - Gosforth
Thank you for your kind feedback, it was my pleasure in booking you and your friends again 😊
Hope you have an amazing time.
Thanks Bella 😊
Sam at the gosforth branch is always…
Sam at the gosforth branch is always friendly and helpful
9 februari 2025
Svar från Hays Travel - Gosforth
Thanks for taking the time to leave this kind message, I hope you both have a wonderful time in Tenerife, the hotel looks lovely and not long to wait as well. Sam Branch Manager
Svar från Hays Travel - Gosforth
Thank you for your feedback. Hope you all have an amazing time seeing the Norwegian Fjords
Stacey, Assistant Manager
Staff were very helpful and efficient
Staff were very helpful and efficient
And knowledgeable.
6 februari 2025
Svar från Hays Travel - Gosforth
Thanks so much for the feedback. I'm glad we managed to find you something for Menorca and I'm sure you will have a fab time!
Zoe, Travel Consultant :)
I went to hays travel to book my…
I went to hays travel to book my holiday and was very happy with package holiday I got staff were lovely the lady that served me was called Stacey very helpful
30 januari 2025
Svar från Hays Travel - Gosforth
Thank you for your kind comments. Glad we could help you with another lovely holiday. Hope you both have a great time in Lanzarote
Stacey, Assistant Manager
Stacy was really friendly and helpful…
Stacy was really friendly and helpful and put us at ease with our booking.
Nice atmosphere in office.
17 januari 2025
Svar från Hays Travel - Gosforth
Thank you for your kind words. It was lovely meeting you both and hope you have a great time in Malta
Stacey, Assistant Manager
Trip to Amsterdam
The person who dealt with my booking was friendly and efficient. My friend needed special facilities and accommodation was found that will be suitable for her.
30 januari 2025
Svar från Hays Travel - Gosforth
Thank you for your feedback. Glad we could get everything you were needing. Hope you have a great time visiting all the museums
Stacey, Assistant Manager
The lady I spoke to Stacey was helpful…
The lady I spoke to Stacey was helpful and knowledgeable
30 januari 2025
Svar från Hays Travel - Gosforth
Thank you for your feedback. Hope you both have a lovely time in Santorini and look forward to helping you with any future holidays
Stacey, Assistant Manager
It was quite painless quick break.
It was quite painless. The staff were very friendly, and as I.ideal have just moved to the area
12 januari 2025
Svar från Hays Travel - Gosforth
We hope you have a fantastic time in Benidorm and we will be happy to help with any future holidays, thanks for the kind words. Sam Branch Manager.
I saw Bella again and she found the…
I saw Bella again and she found the holiday I wanted at a cheaper price than online. She made the whole process so easy and she will sort out all the paperwork. Brilliant service. Thank you x
8 januari 2025
Svar från Hays Travel - Gosforth
Thank you so much for booking through us again and i hope you and your boys have an amazing time away.
Pop back in to store and let us know how your holiday went 😊
Thanks Bella 😊
Listened to our requirements & made…
Listened to our requirements & made every effort to find suitable hotel.Very helpful staff all round.thankyou
14 januari 2025
Svar från Hays Travel - Gosforth
Thank you for your kind feedback, Your Gran Canaria holiday looks lovely and I'm sure you will enjoy yourselves.
Thanks Bella. Retail Apprentice 😊
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.