Another wonderful city break booked to Porto with Geraldine. She’s so friendly approachable, nothing is too much trouble. There’s 4 of us travelling this time with different requirements. Nothing is i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had yet another fab service from Geraldine when booking our safari holiday. Absolutely nothing is too much trouble for her EVER and she will arrange every single detail for you to save you any hassle... Se mer
Företaget har svarat
Geraldine made the booking process so easy. I already knew exactly what I wanted so I passed on those details along with what she asked for and that was it. She booked it, assigned our seats and even... Se mer
Företaget har svarat
Having previously booked with Geraldine she was our first choice to arrange a trip to Abu Dhabi and the Maldives. Geraldine contacted several companies on our behalf to get us the best deal. Thank you... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Personal Travel Consultant Geraldine Sproston, ST15, Stone, Storbritannien
- 01785 533051
4,9
Utmärkt
425 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Booked another holiday with the help of…
Booked another holiday with the help of lovely Geraldine. As usual she was very helpful with her suggestions and ideas. We cannot wait to explore Croatia 🇭🇷
13 september 2025
Svar från Hays Travel - Geraldine Sproston
Oh bless you, thank you for your lovely comments and for booking with me again, it is really appreciated, warm regards, Geraldine x
Geraldine offers a brilliant service.
Working with Geraldine to find us a last minute holiday with quite specific requests was wonderful. She puts 100% effort in to find you just what you’ve asked for & is so friendly & professional. She’s booked us many holidays over the last four decades.
6 september 2025
Svar från Hays Travel - Geraldine Sproston
Hi Steph, thank you so much for your lovely review and for your loyalty to my travel business and to your friendship too, it is always lovely to catch up on the phone , warm regards, Geraldine x
Another great experience booking with Geraldine!
Another great experience booking with Geraldine, she always goes the extra mile to get the holiday just right for the needs of your family. No pressure, excellent service and a wealth of knowledge. Wouldn't book with anyone else now
3 september 2025
Svar från Hays Travel - Geraldine Sproston
Oh bless you , thank you so much for your wonderful review and for loving your holiday so much you booked it again for next year. I loved seeing all of the photos, it's now put that resort on my bucket list too, you are a star, warm regards, Geraldine x
An excellent Travel Agent
Excellent service from Geraldine as always Geraldine always goes the extra mile She is a very knowledgeable lady and a pleasure to make our bookings through We wouldn’t book with anyone else
24 augusti 2025
Svar från Hays Travel - Geraldine Sproston
Hi Liz, thank you for your lovely comments, it is always a pleasure booking your holidays & cruises and having a good natter on the phone too, you are a superstar. Warm regards, Geraldine x
We booked our first holiday abroad with…
We booked our first holiday abroad with our 2 young children. Geraldine was fantastic throughout. She sorted out our airport parking and everything was taken care of for us. We had a fantastic time away and look forward to next years holiday!!
13 augusti 2025
Svar från Hays Travel - Geraldine Sproston
Hi Anthony, so pleased you had such a wonderful family holiday in Kos and I really appreciate the wonderful review and for booking next years holiday with me too. Kindest regards, Geraldine
Fast response to all queries and very…
Fast response to all queries and very helpful too
22 augusti 2025
Svar från Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review it is very much appreciated, warm regards, Geraldine x
Geraldine was very helpful
Geraldine was very helpful. Been looking at a cruise over the last few months that I liked the look of on sea scanner. Sent Geraldine a message to see if she could match their price, which she did 😀.
Very happy as I know Geraldine always gives the after sales service as well. Thank you
27 augusti 2025
Svar från Hays Travel - Geraldine Sproston
Oh that is so lovely, thank you for taking the time to write such a wonderful review and for choosing me to book your cruise, it is really appreciated. Warm regards, Geraldine x
Offering amazing deals..Geraldine is…
Offering amazing deals..Geraldine is always so knowledgeable and super helpful. Definitely will keep booking through her and her colleagues xx
26 augusti 2025
Svar från Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review and for booking your special anniversary holiday with me , it is really appreciated, kindest regards, Geraldine x
Excellent service over many years
Have used Geraldine for a number of years now she always listens to what we need and gives good advice and suggestions
10 augusti 2025
Svar från Hays Travel - Geraldine Sproston
Hi Kerry, thank you so much for your lovely review and for booking with me again, you are a superstar, warm regards, Geraldine x
Can’t fault Geraldine and her amazing…
Can’t fault Geraldine and her amazing team. We have booked on a number of occasions and never been disappointed 🥰
31 juli 2025
Svar från Hays Travel - Geraldine Sproston
Thank you for the lovely comment, Jamie who helps me on my travel page will be thrilled too, really appreciate you booking with me again, warm regards, Geraldine x
Amazing service and communication
Amazing service and communication. So helpful and has arranged just what I wanted. Thank you Jamie so much.
6 augusti 2025
Svar från Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review of Jamie who helps me on my travel page and for booking such an amazing holiday with me, you are going to love it, warm regards, Geraldine x
Geraldine was brilliant
Geraldine was brilliant, helpful, knowledgeable, efficient and friendly. Will definitely be using again.
2 augusti 2025
Svar från Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review and for booking your family holiday with me, it is really appreciated, best regards, Geraldine
The agent made my experience easy and…
The agent made my experience easy and stress free - from helping us choose our perfect hotel to managing multiple family bookings and various needs.
She was friendly, patient and efficient
It’s been an A Star booking experience
31 juli 2025
Svar från Hays Travel - Geraldine Sproston
Hi Julie thank you so much for your lovely comments and for booking your family group with me, you are a superstar, best regards, Geraldine x
Svar från Hays Travel - Geraldine Sproston
Thank you for the lovely feedback and for booking your group with me again, it is really appreciated, best regards, Geraldine x
We have called on Geraldine several…
We have called on Geraldine several times now to book our holidays and as always it is an excellent service any time of the day, wouldn't hesitate to recommend her 5 star service
24 juni 2025
Svar från Hays Travel - Geraldine Sproston
Hi Wendy, you are a superstar for your lovely feedback and for booking with me again, it is really appreciated, best regards, Geraldine x
Great experience
The experience was made very clear and easy. This was thanks to Geraldines who managed our booking.
7 juli 2025
Svar från Hays Travel - Geraldine Sproston
That for taking the time to write such a lovely review and for booking with me too , it is really appreciated, best regards, Geraldine
Svar från Hays Travel - Geraldine Sproston
Thank you for your lovely comment and for booking with me too it is really appreciated, warm regards, Geraldine x
Geraldine was extremely responsive and…
Geraldine was extremely responsive and helpful. All my questions were answered and totally reassuring!
4 juli 2025
Svar från Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review and for booking with myself and Jenny who helps me on my travel page, you have such an amazing holiday to look forward to. Warm regards, Geraldine x
Best Travel Agent
We have just returned from a Scandinavian Cruise booked through Geraldine Sproston She makes everything so easy from enquiry, booking, through payment and taking my limited mobility needs into careful consideration No matter what your enquiry you are always met with Geraldine’s cheery voice, something I love🥰 We have now booked many holidays through Geraldine and would not use any other travel agent Thank you Geraldine
18 juni 2025
Omdöme utan inbjudan
Svar från Hays Travel - Geraldine Sproston
Thank you Liz for your lovely comments, and for booking another cruise with me, it's always a pleasure chatting with you on the phone. Warm regards, Geraldine x
Always friendly and efficient service
Geraldine Sproston is so friendly & helpful. I have asked her to look into a few holidays for me and she always goes above and beyond. Thanks again for finding us a wonderful holiday.
28 februari 2025
Svar från Hays Travel - Geraldine Sproston
Thank you for your lovely comments Tracy and for booking your very special trip with me it is really appreciated, warm regards Geraldine x
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.