We had a great time once again gemma always finds us everything we ask for nothing too much trouble always there if we need to ask anything we have been booking with Gemma for 4 years now since she st... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing from start to finish, hats off to Gemma nothing was to much trouble!!! She made the process so smooth , amazing patience even when i asked stupid questions !!! I prefer to go into travel agent... Se mer
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Our experience last year booking with Gemma was such a breeze , nothing was too much trouble and 4 woman trying to book a holiday together wasn’t an easy task but because Gemma found us exactly wat we... Se mer
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Excellent service very patient at our changing mind of 3 holidays. Very accomodating in finding what we asked for with specifics on deposits and dates and airports. Not at all hard selling or pushy... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Personal Travel Consultant Gemma Thorley, G21, Doncaster, Storbritannien
- 1302319128
4,9
Utmärkt
118 omdömen
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Svar från Hays Travel - Gemma Thorley
Thank you so much for the lovely review, was my absolute pleasure booking your holiday. Thanks for using Gemma @ Hays Travel xx
Gemma was very helpful understanding…
Gemma was very helpful understanding covered all questions we were able to book hassle free even after the booking was made she helped with other questions
16 juli 2024
Svar från Hays Travel - Gemma Thorley
Awww thank you Zoe, I was happy to help 😀 Thank you for booking with me. Gemma @ Hays Travel xxx
Svar från Hays Travel - Gemma Thorley
Thank you for taking the time to leave a review. Was a pleasure booking your holiday for you xxx
Very efficient Gemma kept us informed…
Very efficient Gemma kept us informed all the time throughout the booking process so easy
4 mars 2024
Svar från Hays Travel - Gemma Thorley
Thank you for the review, was a pleasure Dianne. Gemma Thorley at Hays Travel xx
Fantastic from start to finish
Fantastic from start to finish.
Explained everything I needed to know and gave me numerous options to choose from.
Professional, polite and friendly.
Would highly recommend Gemma and I would definitely book through her again.
16 januari 2024
Svar från Hays Travel - Gemma Thorley
Aww thank you Sarah. I hope you and your little lady have the best time. Gemma at Hays Travel xx
Gemma made it so easy for me
Gemma made it so easy for me , I told her where I wanted and she promptly sorted my holiday for me , I would highly recommend Gemma brilliant customer service from start to finish.
9 januari 2024
Svar från Hays Travel - Gemma Thorley
Thank you for your review, I hope you both have the best time for your anniversary. Gemma at Hays Travel xx
Gemma was very helpful when booking all…
Gemma was very helpful when booking all of us on a holiday would highly recommend
9 november 2023
Svar från Hays Travel - Gemma Thorley
Thank you Jason. Gemma at Hays Travel xx
Gemma was amazing spoke to her with all…
Gemma was amazing spoke to her with all I needed and she managed to put a package together at a great price very easy when left in gemmas hands fully recommend
9 november 2023
Svar från Hays Travel - Gemma Thorley
Thank you for the lovely review, glad to be of help. Gemma @ Hays Travel x
Great service
Great service. Kind and friendly with great advise. Would highly recommend
9 november 2023
Svar från Hays Travel - Gemma Thorley
Thank you David, Happy to help. Hope you and your family enjoy your trip. Gemma @ Hays Travel x
A boys holiday…
Rang to Gemma about a boys holiday away. She beat all the prices we could find and advised us on a little upgrade to good to be missed l. Will definitely use Gemma again.
9 november 2023
Svar från Hays Travel - Gemma Thorley
Thank you for the lovely review :) Glad I could help. Look forward to booking your next holiday. Gemma Hays Travel xx
Svar från Hays Travel - Gemma Thorley
Thank you for taking the time to leave a review, Was my pleasure. I hope you both have a great time xx Gemma @ Hays Travel xx
5 star service
5 star service, always goes the extra mile! She knows exactly what’s she’s talking about and I’d never book with anyone else now. ⭐️⭐️⭐️⭐️⭐️
27 september 2023
Svar från Hays Travel - Gemma Thorley
Thank you for your lovely review, Always a pleasure. Gemma @ Hays Travel xx
Gemma was amazing
Gemma was amazing. Gave us honest information, was on hand to answer all our questions and talk us through the process.
11 augusti 2023
Svar från Hays Travel - Gemma Thorley
Awww thank you Laura, was my pleasure. Enjoy your cruise. Gemma @Hays Travel xx
Excellent service very patient at our…
Excellent service very patient at our changing mind of 3 holidays.
Very accomodating in finding what we asked for with specifics on deposits and dates and airports.
Not at all hard selling or pushy which we have found other Hays travel reps to be or lacking in C/S skills (Paul and Michelle)
Will continue to book through Gemma after a pleasant and efficient service
23 juli 2023
Svar från Hays Travel - Gemma Thorley
Thank you for your amazing feedback was a pleasure to book your holiday. Gemma at Hays Travel xx
Out of this world
Gemma was fantastic booking our holiday nothing was a problem,, answered out questions straight away,
Cape Verde was out of This world she found us the what hotel, and explained about excursions to do tui was fab from getting in the plane, transfers, and any questions they was at the hotel very helpful, over all gemma we can’t thank u enough no stress holiday thank you so much xxx
9 juli 2023
Omdöme utan inbjudan
Svar från Hays Travel - Gemma Thorley
Katy I am so glad you had a lovely time, Makes my job feel worthwhile. Thank you for the lovely review Gemma at Hays Travel x
Great service from Gemma the travel…
Great service from Gemma the travel consultant she was quick, explained everything and all went very smoothly
12 juli 2023
Svar från Hays Travel - Gemma Thorley
Thank you Helen and I hope your having an amazing holiday 😊
Gemma was great at advising the best…
Gemma was great at advising the best holiday and finding the best deal for us.
Gemma made the entire book so easy and simple will definitely book through Gemma again 😊😊😊
16 juni 2023
Svar från Hays Travel - Gemma Thorley
Thank you so much for the review Sharon, I'm so glad your happy and looking forward to your summer holiday with your mum and little girl. Have the best time :) Gemma at Hays Travel
Nice and easy to book thanks
7 juni 2023
Svar från Hays Travel - Gemma Thorley
Thank you for taking the time to leave me a review :) Was a pleasure to book your cruise ~ Gemma at Hays Travel
I would 100% recommend Gemma
I would 100% recommend Gemma! We have used her to book two holidays now and are just booking our third with her. She goes out of her way to make sure your holiday is exactly what you have in mind and nothing is too much trouble.
5 juni 2023
Omdöme utan inbjudan
Svar från Hays Travel - Gemma Thorley
It as been an absolute pleasure looking for you and your families holidays Abby, thank you for trusting me :)
Gemma always goes above and beyond
Gemma always goes above and beyond. This is the 3rd holiday booked with Gemma and not the lady I’m sure . Many thanks x
23 maj 2023
Svar från Hays Travel - Gemma Thorley
Thank you for the review Emma :) Always my pleasure to help you and your family. Gemma at Hays Travel
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