Thank you Kirsty, fantastic service again, wouldn't go anywhere else, Fulwell staff are all amazing so friendly and very helpful. Kirsty always makes sure you are looked after from booking to colle... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always receive 5 star service from these girls, they will go above and beyond to help you find your perfect holiday. Help with any queries and try their best to solve them. Sharon helped and sorted... Se mer
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I use the Fulwell Branch in Sunderland. As I know that each and every one of them. Will go above and beyond , to make sure that I have the best choice holiday I can get with the best prices. Alo... Se mer
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As always a very good experience with Hayes. This time with Kirsty, who was patient and had clear information to help book my trip.
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
2 Sea Road, SR6 9BX, Fulwell, Storbritannien
- 0191 5488300
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kirsty helped us book a fantastic holiday
Kirsty made our holiday booking very stress free. We did not feel pressured to accept anything other than the holiday she helped us select. She took time to look at the best deal for us and secured an excellent hotel and flights with great times.
15 juli 2026
Svar från Hays Travel - Fulwell
Thank you both so much it was my pleasure as always.
Kirsty
Sharon is always so helpful and…
Sharon is always so helpful and friendly and ensures we find the holiday that suits us. We will definitely return to Fulwell Hayes. We have found all the staff lovely 😃
7 juli 2026
Svar från Hays Travel - Fulwell
Thank you so much Tracy for once again booking with us and for taking the time to leave such great feedback. It is always such a pleasure booking your holidays for you. I hope you both have a fantastic time.
Kind Regards
Sharon
Sharon booked our holiday for us…
Sharon booked our holiday for us perfectly as usual found us exactly what we were looking for, five star service every time
7 juli 2026
Svar från Hays Travel - Fulwell
Thank you so much Christine. Your feedback is really appreciated and I just wanted to take this opportunity to thank you for once again booking your holiday with us. I hope you have a wonderful time.
Kind Regards
Sharon
Ameilia was brilliant in sourcing and…
Ameilia was brilliant in sourcing and helping us find the perfect family holiday. Couldn't do anymore to help us effortlessly book our holiday.
9 juli 2026
Svar från Hays Travel - Fulwell
Hi Ian, Aww thank you so much for your lovely review! I hope you all have a fab time away and look forward to hearing all about it :) Ameilia
Maddie from Fulwell shop was brilliant…
Maddie from Fulwell shop was brilliant from start to finish. Even gave a lovely discount would recommend highly
1 juli 2026
Svar från Hays Travel - Fulwell
Thank you Liam,
Maddie is on holiday at the minute but i will make sure she get this when she gets back.
Thank you again
Kirsty
first class service
Kirsty is always so helpful and friendly, such personal service, and the branch is so handy
1 juli 2026
Svar från Hays Travel - Fulwell
Thank you so much, :)
Kirsty
Won’t go anywhere else 5*
We have booked at hays Fulwell since we moved to the area 4 years ago and won’t go anywhere else the staff and the service they offered is second to none.
27 juni 2026
Svar från Hays Travel - Fulwell
Thankyou for taking your time to leave such a lovely review. We are so glad to book you up every time :)
Kind Regards,
Khia
Svar från Hays Travel - Fulwell
Hi Paula, Thank you so much for your lovely review! It is much appreciated :) Ameilia
Svar från Hays Travel - Fulwell
It was my absolute pleasure.
Thank you
Kirsty
Emily at Sea Road was very helpful and…
Emily at Sea Road was very helpful and booked us a very competitively priced holiday
23 juni 2026
Svar från Hays Travel - Fulwell
Hi Phil, Thank you for your lovely review :) It was a pleasure booking your holiday! Thanks, Ameilia
Excellent service with Sharon
Excellent service with Sharon, helpful and checking everything for us, couldn't ask for better, making sure we had all the information, prices, type of boat and the options available
26 juni 2026
Svar från Hays Travel - Fulwell
Thank you so much Audrey for your fantastic feedback. I really do appreciate you taking the time to do this. I am sure you will all have an amazing time celebrating your special birthday.
Kind Regards
Sharon
Amelia was very helpful and…
Amelia was very helpful and knowledgeable
She is extremely efficient at her job with a great manner.we will be back to see her in the future.
24 juni 2026
Svar från Hays Travel - Fulwell
Hi Barry, Thank you so much for your review! That is very kind of you and I hope you have a fab time :) Ameilia
Mandie was very helpful and informative…
Mandie was very helpful and informative it was a pleasure
24 juni 2026
Svar från Hays Travel - Fulwell
Hi David,
Thankyou so much for this review! I really do appreciate it.
Thanks
Maddie
Excellent customer support as always
Excellent customer support as always, there was a problem with the booking on the tour operators end and this was sorted out efficiently.
12 juni 2026
Svar från Hays Travel - Fulwell
Hi Lisa, Thank you for your review! It is much appreciated and have a lovely time :) Ameilia
Very helpful
Very helpful, knowledgeable and informative. Got exactly the holiday we wanted at a good price.
21 juni 2026
Svar från Hays Travel - Fulwell
Thank you so much for your wonderful feedback. We do really appreciate you taking the time to do this and I am so pleased you are happy with the service you received. I hope you both have an amazing time on your cruise.
Kind Regards
Sharon
Summer holidays
We have booked our holidays through Hays travel at Fulwell for a few years now and the service keeps getting better after every visit .
Ameilia booked our summer holiday to lanzarote without any problems, she was very helpful , gave us plenty of information & explained everything about the booking process .
Thanks again for a good experience, cheers
12 juni 2026
Svar från Hays Travel - Fulwell
Hi Geoff, Thank you so much for your lovely review! It was a pleasure booking your holiday and I can't wait to hear all about it :) Ameilia
Always good service and very pkeasant…
Always good service and very pkeasant and efficient staff
19 juni 2026
Svar från Hays Travel - Fulwell
Thank you so much Christine for taking the time to leave such lovely comments. It was a pleasure booking your trip for you and I hope you all have a wonderful time.
Kind Regards
Sharon
Yet again first class service from…
Yet again first class service from Kirsty at Hays Travel Fulwell branch. Kirsty rang me the day prior to the bookings for a Fred Olsen cruise from Newcastle were going on sale the next day and she expected demand to be very heavy. The next day with having had prior notice we were able to proceed quickly ,and in no time at all she had our cruise booked . We are very pleased with the care and attention Hays Travel takes in looking after us.
17 juni 2026
Svar från Hays Travel - Fulwell
Thank you so much for taking the time to leave this for me Malcolm.
Your continued loyalty is so very much appreciated.
Kirsty
Lady was good in the process of the…
Lady was good in the process of the holiday but holiday extra came cheap in some items
7 juni 2026
Svar från Hays Travel - Fulwell
Thankyou for taking your time to leave a review it is appreciated :)
Kind Regards,
Khia
Svar från Hays Travel - Fulwell
Hi Julie,
Thankyou so much for this review!
Thanks
Maddie
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