Always go the extra mile in achieving my objective and I was always kept up to date with progress made. Storm at the Ferndown branch is an excellent member of staff and always gives 110% and a very... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We always book our holidays through Hayes with Lorraine Allinison. We find her so patient, knowledgeable, friendly and understands our needs. We trust her. We booked our holiday again for next year.... Se mer
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We were very well looked after by Lorraine who gave us all the information we needed in a concise and friendly manner. We always use our local Hayes Travel in Ferndown and would recommend it to anyon... Se mer
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My rep Storm put a lot of effort in finding what I was after for the price i wanted to pay, and so far, this has reassured me that I can look forward to my trip
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
11 Pennys Walk, BH22 9TH, Ferndown, Storbritannien
- 01202 891616
5,0
Utmärkt
840 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Trip to warsaw
Very patient service very helpfull with
Advice nothing to much trouble.
Very friendly staff with lots of cross
Communication.
Made me one happy client.
24 februari 2026
Svar från Hays Travel - Ferndown
Thank you very much for your lovely review, we hope you enjoy your holiday :)
Five star service all the way through…
Five star service all the way through the booking from start to finish, I know I’m going to enjoy this holiday, first time coach holiday, thanks in advance
18 februari 2026
Svar från Hays Travel - Ferndown
Thank you for your lovely review Mrs Willis. I'm so glad that I was able to find the right coach trip for you. I'm sure you will have a wonderful time in Italy. Many thanks, Leanne
Very helpful and very pleasant and did…
Very helpful and very pleasant and did not rush us
22 februari 2026
Svar från Hays Travel - Ferndown
Thank you that is lovely of you to say. I will always do my very best for you. Thank you again. Martine
Storm is always so friendly
Storm is always so friendly, helpful and knowledgeable. He made booking our cruise so easy.
31 januari 2026
Svar från Hays Travel - Ferndown
Thank you for the lovely review and for using us again :) I hope you are looking forward to your cruise
Excellent service from Storm
Excellent service from Storm, we got the cruise we wanted, the suite we wanted and he dares we wanted.
14 februari 2026
Svar från Hays Travel - Ferndown
Thank you for the lovely review and for trusting us again :) I hope you are looking forward to the cruise!
Book all of my holidays with Hays that…
Book all of my holidays with Hays that says it all!!!!
Just booked another cruise and Storm was very attentive and helpful guiding and advising all the way through
Thankyou
8 februari 2026
Svar från Hays Travel - Ferndown
We appreciate your continued loyalty and are so happy to hear that you find our team helpful. Thank you for sharing your kind words about your cruise booking experience!
We have always had excellant service…
We have always had excellant service from your colleague Storm based at Hayes travel in Ferndown. He is pleasant , knowledgeable and takes time with clients. That's is why we choose to book with you
13 februari 2026
Svar från Hays Travel - Ferndown
Thank you for choosing us again and we hope you are looking forward to your holiday :)
we spoke with Lorraine who was very…
we spoke with Lorraine who was very helpful and informative.
14 februari 2026
Svar från Hays Travel - Ferndown
Thank you for your kind review, it was a pleasure to meet you both!
Always very helpful and kind
Always very helpful and kind. I'm a old widow so go away on my own but all staff know me and what I like.
14 februari 2026
Svar från Hays Travel - Ferndown
It was lovely to see you again, we are pleased we could help you :)
Svar från Hays Travel - Ferndown
Thank you so much for your kind feedback. We hope you have a lovely holiday!
We have holidayed with Hays before
We have holidayed with Hays before, we did the Caribbean cruise. Everything was brilliant so we chose to come back for this holiday. We had great help and managed to book a lovely holiday for the summer.
1 februari 2026
Svar från Hays Travel - Ferndown
Thank you very much for your lovely review. I really appreciate it. I'm so happy that I was able to help you with your cruise :-)
Svar från Hays Travel - Ferndown
Thank you for your lovely review. I really appreciate it. I hope you enjoy your wonderful trips :-)
As in the past t received first class…
As in the past t received first class service from Storm, who always goes that extra mile for his customers.
5 februari 2026
Svar från Hays Travel - Ferndown
Thank you again for the lovely review and for trusting us with your holiday :)
Always welcoming
Always welcoming. Keen to help, and searching for what we would like is never a problem . First class attention
from Storm.
5 februari 2026
Svar från Hays Travel - Ferndown
Thank you for the lovely review and for trusting us again with your cruise :)
For big trips use Hays!!
Lorraine suggested places to go and once we had a night to think about it went back to book however there were issues which we expressed to her and she spent a long time ensuring the travel provider understood. All in all things were good and we are looking forward to our trip.
3 februari 2026
Svar från Hays Travel - Ferndown
We are so pleased we could get the right holiday arranged for you! Countdown begins now
Booking a holiday at Hayes
Hayes travel at Ferndown is just the best. Martine was so helpful and gave us great information about the holidays we were looking at. Such a lovely team
30 januari 2026
Svar från Hays Travel - Ferndown
Thank you for the lovely review on Martine and the Team :) We hope you are looking forward to your holiday.
Storm is a STAR
Storm has been super from the beginning. He answers questions quickly and never seems bothered by so many (sometimes silly) questions.
I can’t find fault yet.
29 januari 2026
Svar från Hays Travel - Ferndown
Thank you for the lovely review :) Hope you are looking forward to your cruise
Got all the answers that I wanted
Got all the answers that I wanted. Martine was very helpful, along with her colleague, Hannah. It was all very straightforward and I was pleased with the outcome.
27 januari 2026
Svar från Hays Travel - Ferndown
Thank you for the lovely review. We hope you are looking forward to your holiday :)
Malta Here We Come - thanks to Hays Travel, Ferndown.
Martine was so helpful and took time to get the best deal for our trip.
Although we knew the hotel we wanted, she went through the room options to ensure we found something we really liked.
25 januari 2026
Svar från Hays Travel - Ferndown
Thank you for the lovely review. We hope you are looking forward to your holiday :)
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