Charmaine has been very helpful and patient with our booking. Thank you so much. Would highly recommend and will be a returning customer.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We used Hays travel before, The staff are very helpful, this time Gillian was very good in sorting out our ho9liday for next year. Would always recommend them
Always a great experience at Hays Travel in Fareham! We won’t use anyone else. All the staff are friendly and helpful and very knowledgeable about all aspects of travel. And any issues that usually co... Se mer
Företaget har svarat
We came in on Saturday and ask for quote and said we would be back in on Sunday and when we did it was just so easy to book up what we wanted Jamie-Lee is the best she is so helpful thanks again to he... Se mer
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Unit 33, Fareham Shopping Centre, 79 West Street, PO16 0AP, Fareham, Storbritannien
- 01329 732025
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant service
Brilliant service, we went in looking for a holiday for 11 , the stuff in fareham branch was Jamie and she was very patient with us, we eventually booked the holiday. Service all the way through was excellent. 5 stars
28 mars 2026
Svar från Hays Travel - Fareham
Thank you for the kind words and taking the time to leave us a review we really appreciate this :)
I spoke to a Person rather that go…
I spoke to a Person rather that go online. She understood the issue and sorted it out, without having to cancel and rebook.
30 mars 2026
Svar från Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this :)
I researched the holiday on the Hays…
I researched the holiday on the Hays website but I like to book my holidays through a human so it was nice to go into a local branch and be assisted, particularly for something that is more costly than your average spend.
Great service, I will be back when booking a future adventue.
23 mars 2026
Svar från Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this!!
Absolutely delight …
Found the Experience an absolute delight. We found Amy to be extremely knowledgeable, and articulate, at presenting our holiday needs for us.
We really found her knowledge of the ship a great help
1 april 2026
Svar från Hays Travel - Fareham
Thank you Douglas for your excellent review!
I went to Hays as I trust their…
I went to Hays as I trust their service, professional manner. Very friendly and helpful staff. Remembered me from a previous booking.
29 mars 2026
Svar från Hays Travel - Fareham
Thank you so much for your lovely feedback! I’m really glad to hear you found the service friendly and the advice helpful—that’s exactly what we aim for.
It was a pleasure assisting you, and I look forward to helping you plan your next holiday!
Best wishes,
Charlotte
Derick was very professional and…
Derick was very professional and helpful, he made us feel very comfortable that our Holliday booking process was in good hands
25 mars 2026
Svar från Hays Travel - Fareham
Thank you for your kind words. It was an absolute pleasure helping you with your holiday to Mallorca. You will have a lovely break.
Cancelling a holiday.
I was able to cancel a holiday, and then booka new holiday. They always listen to my requirements. I used to book direct, but as I have got older I like speaking to people face yo face. Thank you Megan and another member of staff how help sort out a glitch.
25 mars 2026
Svar från Hays Travel - Fareham
Hi Mrs Shaw,
Thank you so much for your kind review, we really appreciate this. I am so glad we could help book you an alternative holiday and we hope you have a lovely time!
Kind Regards
Megan
Peter sorted out 2 holidays that was…
Peter sorted out 2 holidays that was everything we wanted so it was just a decision which one. Once we decided it was quite straightforward.
20 mars 2026
Svar från Hays Travel - Fareham
Thank you so much! I’m really glad I could find the best option for you. I’m pleased everything was nice and straight forward.
Have an amazing holiday!
Peter
Svar från Hays Travel - Fareham
Thank you so much! I’m really pleased you valued the personal service and that I could answer all your questions along the way.
I’d be more than happy to help again anytime—just let me know!
Derek
Happy with hays
As every time ive booked a hol the staff have been brilliant.helpull .guiedance and proffesionalhappy with hays
12 mars 2026
Svar från Hays Travel - Fareham
Hi Peter,
Thank you so much for your kind review, we really appreciate this. I hope you have a lovely time and we hope to see you again in the future!
Kind Regards
Megan
Amy was very helpful and kept me up to…
Amy was very helpful and kept me up to date with everything.
13 mars 2026
Svar från Hays Travel - Fareham
Hi Helen, thank you for leaving such a lovely review! It's much appreciated :)
The whole experience was fantastic
The whole experience was fantastic. All my requests were listened to by Derrick questions expertly and confidently addressed. I was informed in all actions in the booking process.
12 mars 2026
Svar från Hays Travel - Fareham
Thank you so much for your lovely review! I’m really pleased to hear you had a fantastic experience and that I could help with your booking.
I truly appreciate your kind feedback and am glad I could keep you informed throughout the process. If you need anything else before you travel, please don’t hesitate to get in touch.
Many thanks,
Derek
Very good service .lovely staff willing…
Very good service .lovely staff willing to shop around for best deals .only sell what you need not pushy at all .
11 mars 2026
Svar från Hays Travel - Fareham
Thankyou so much for your lovely review, I was very happy to help you find the holiday you wanted.
Kindest Regards
Gillian
Very helpful
Very helpful and our contact, Carla in Fareham was so thorough and kept in touch regularly. Very positive experience.
11 mars 2026
Svar från Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this
Ellie was very helpful in sorting out…
Ellie was very helpful in sorting out our cruise for us
3 mars 2026
Svar från Hays Travel - Fareham
Thank you for taking the time to leave us a review we really appreciate this
The company what was chosen took care…
The company what was chosen took care of every thing the trips out where with a driver and the guide was great he made sure we saw the best of every thing the driver was good to the car was for my granddaughter and me only felt like a vip lovely well done hays
16 januari 2026
Svar från Hays Travel - Fareham
Hi Georgina,
Thank you so much for your kind review, we really appreciate this. I am so glad that you had a lovely time and we hope to see you again in the future!
Kind Regards
Megan
Excellent work by the travel agent he…
Excellent work by the travel agent he works so hard to make sure the flight travel and all that was needed was done and any questions were sorted by him so can’t wait for the holiday to come well done Peter 10 out of 10 thanks from all…..
1 mars 2026
Svar från Hays Travel - Fareham
Thank you so much for your kind words and wonderful review! It really means a lot to hear that you were happy with the service. I always do my best to make sure everything runs smoothly and that all your questions are answered so you can look forward to your holiday with complete peace of mind.
I’m delighted everything is sorted for you, and I truly appreciate the 10 out of 10! Wishing you all an amazing holiday – I’m sure you’ll have a fantastic time. If you need anything at all before you travel, just let me know.
Thanks again,
Peter
The service provider was so helpful and…Service excellent!
The service provider was so helpful and clear, explaining everything that she was doing, and answered my questions well.
8 mars 2026
Svar från Hays Travel - Fareham
Thank you so much for your lovely review! I’m really pleased to hear that you found the service helpful and that everything was explained clearly for you. It’s always my aim to make sure everything is straightforward and that all questions are answered along the way.
I truly appreciate your kind feedback, and I’m so glad I could assist you. If you need any help in the future, please don’t hesitate to get in touch.
Many thanks,
Gillian
Peter was friendly and knowledgeable
Peter was friendly and knowledgeable, listened to what we wanted. Didn't push anything, answered all our questions and helped us decide on the cruise we wanted.
3 mars 2026
Svar från Hays Travel - Fareham
Thank you very much for your kind review! I’m really pleased to hear that you felt comfortable and well looked after during the process. It was a pleasure helping you find the right cruise, and I’m glad I could answer your questions and give you the time and information you needed to make the best decision.
I truly appreciate your feedback and hope you have a fantastic time on your cruise. If there’s anything else you need before you travel, please don’t hesitate to get in touch.
Many thanks,
Peter
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