Hays Travel - Falkirk Omdömen 

Fantastic Katelyne and Victoria at Falkirk depot really pulled out all the stops Made us at ease and we could feel over the phone that they were doing their best and they did. Collecting our paperwork on Friday First time dealing with Hays and can't see it being the last. Thanks girls 😊

Booking our holiday was made easy thanks to the young lady who assisted us. Her knowledge of our requirements and her manners were a great help.

Yet again we have booked a cruise with Hays Travel, the staff at Falkirk are very helpful and we always feel like we got a good deal. they also sort out all the paperwork and tickets so its so much easier.

Always an easy and comfortable experience dealing with hays travel in falkirk.. Never book a holiday anywhere else! You get a deal, they get you a better deal simple as that.

The invoice we received from you was completely different from the booking confirmation from Fred OLson.

fast, well knowledgeable staff.nothing was a problem

Very helpful staff, got me a great late deal on a cruise.

Made very welcome and nothing was a bother, we are very happy with your service and holiday

Aiden was very pleasant and helpful and did everything he could to help me

Lauren M (Falkirk Branch) went above and beyond to get a cruise booked for us. She tried numerous times over a 2 hour period to book an accessible cabin on several different ships, but all accessible cabins were fully booked. Eventually she was successful and found a cruise that we were very happy with.

Very helpful staff when presented with problems, they are good at solving our holidays

Preference of cabin located and booked at a good price

Caitlyn in falkirk branch was amazing helping me organise my trip. Very pleasant and knowledgeable. She was very patient as i was trying to arrange a certain hotel. I would recommend Hays Travel to anybody.

Did not rush Took time to explain everything

Excellent service, very friendly staff who are helpful and even set up my phone for me. Thank you.

The staff were lovely and welcoming and very helpful and knowledgeable answering all my holiday questions.

The friendly and professional team always helpful been going in to the Falkirk shop for years the girls know me and they know what I'm looking for every time I go in

Jemma the travel agent was excellent. So patient and helpful. We’re really looking forward to our holiday confident that Jemma has helped find us the perfect place.

Professional and efficient service provider.
Holiday Insurance Booking Process was straightforward and explained by a confident member of the team.