We were REALLY impressed with Evie, who was extremely helpful and thorough when booking our trip to Cyprus. She listened carefully to all our needs and requests and went out of her way to make everyth... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great Travel Agents. Chloe was really kind and helpful as she was when I previously booked a holiday with her. She found me different choices based on my requirements. She gave me tips for when I trav... Se mer
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Chloe the manager of Fakenham Hays , Is truly a pleasure to visit , she works incredibly hard, and with so much passion, she will find you your perfect holiday , she is happy to sit going through va... Se mer
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Chloe was amazing, she listened to what we wanted and looked til she found us our perfect holiday. She gave us helpful advice on where to go to b3st suit all of our needs. She arranged our assisted t... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
4 Millers Walk, NR21 9AP, Fakenham, Storbritannien
- 01328 856677
4,9
Utmärkt
414 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A very helpful and knowledgeable team…
A very helpful and knowledgeable team that deserves 5 stars
19 juni 2026
Svar från Hays Travel - Fakenham
Thank you Victoria for the 5 star review! It is very much appreciated. I'm glad you found your experence informative and helpful.
Many thanks, Evie.
Personal and supportive service
Personal and supportive service. We felt well informed, excited for our holiday
25 juni 2026
Svar från Hays Travel - Fakenham
Thank you so much for your lovely feedback. It was an absolute pleasure helping you plan your holiday, and I'm so pleased to hear that you felt well informed and excited throughout the process. That's exactly the experience I always hope to provide. I really appreciate you taking the time to leave such kind words. I hope you have the most amazing holiday, and I look forward to helping you with your next trip!
Best wishes,
Laura
Booked a couple of holiday with Hays…
Booked a couple of holiday with Hays and they have been so helpful, if I had and questions or queries they would soon get the answer for me. They filled all the information out for the holidays and printed off everything we needed.
Keep up the good work and thank you for all your help.
22 juni 2025
Svar från Hays Travel - Fakenham
Ian,
Thank you for your kind feedback, it always a pleasure to speak to you and help you with your holiday plans.
Best wishes,
Willow
Very thorough, efficient and not pushy
We went into the travel agents unsure what we wanted. The young lady Evie was very helpful, very thorough and we came out with a holiday for May 2027 at a price we were happy with.
11 juni 2026
Svar från Hays Travel - Fakenham
Susan,
Thank you so much for your lovely review. We really appreciate your trust and look forward to welcoming you again soon.
Best wishes, Evie.
Chloe was prepared for our meeting
Chloe was prepared for our meeting, knowledgable and effective in explaining the options.
12 juni 2026
Svar från Hays Travel - Fakenham
Chris Wells,
We are so pleased our team was prepared and effective. Thank you for your kind words!
Kind Regards
Hays Travel
Chloe has always been great
Chloe has always been great and so helpfull and also very patient with us
11 juni 2026
Svar från Hays Travel - Fakenham
Jean Rocco,
We are so pleased our team was helpful and patient. Thank you for your kind words!
Kind Regards
Hays Travel
Svar från Hays Travel - Fakenham
Anglian Customer,
We appreciate your kind words. Thank you for sharing your positive experience with us.
Kind Regards
Hays Travel
Helpful and thorough staff
Chloe went above and beyond to find us the holiday we were looking for . She was thorough , helpful and so happy and smiling all the time we were in the Fakenham branch of Hays .
31 maj 2026
Svar från Hays Travel - Fakenham
Sue,
We are so pleased to hear about your wonderful experience. Thank you for sharing your kind words about Chloe our Manager :)
Kind Regards
Hays Travel
Evie
Evie , whom I spoke to , listened ro what I wanted, was sympathetic to the problem I was having booking Ryan Air and the sorted out exactly what I had said that Iwanted. She took her time and clearly explained everything
24 maj 2026
Svar från Hays Travel - Fakenham
Dear David,
Thank you for your very kind review - I will be sure to pass along this lovely feedback to Evie when she is back in the branch.
Best wishes,
Willow.
Svar från Hays Travel - Fakenham
Dear Richard,
Thank you for your kind review, it was lovely to see you and Janet again for your next holiday
Best wishes,
Willow
Evie was great very informative and…
Evie was great very informative and hence we booked and paid on our visit
Thankyou
23 maj 2026
Svar från Hays Travel - Fakenham
Good Afternoon Paul,
Thank you so much for your lovely review. We’re delighted to hear you found your visit informative and that you felt confident enough to book and pay on the day. We really appreciate your trust and look forward to welcoming you again soon.
Best wishes, Evie.
Chloe who was the assistant who I delt…
Chloe who was the assistant who I delt with,and she was very helpful and thorough.she went through everything thoroughly and explained everything in a way that I understood
21 maj 2026
Svar från Hays Travel - Fakenham
Dear Glen,
Thank you for your kind review, we appreciate the lovely feedback and will pass this along when Chloe is back in the office.
Best wishes,
Willow
I had to choose and book multiple…
I had to choose and book multiple flights, this was made so easy and informative. Nothing was too much trouble and I was informed about all aspects of the flights and details of the booking, nothing was missed out.
21 maj 2026
Svar från Hays Travel - Fakenham
Dear customer,
Thank you so much for your lovely review. We're delighted to hear that booking your flights felt easy and well‑supported. Our team takes pride in making sure every detail is covered, so it’s great to know you felt fully informed throughout the process. We really appreciate you choosing us and hope to help you again soon.
Best wishes, Evie.
Booking made easy
Chloe in Fakenham made the booking of our holiday stress free, she was very helpful and efficient.
5 maj 2026
Svar från Hays Travel - Fakenham
Customer,
We appreciate you taking the time to leave us such a nice review! We're so happy that booking your holiday was stress-free, helpful, and efficient.
Kind Regards
Hays Travel Fakenham
Incredible service!
Chloe was incredibly helpful! She searched through endless possibilities and was incredibly patient when adding an extra person. She explained things clearly, while being friendly! I cannot recommend Hays Travel in Fakenham enough! From the other interaction I know the other employees are just as friendly and helpful! Massive thank you again Chloe!
5 maj 2026
Svar från Hays Travel - Fakenham
Gemma, David, Zak,
Thank you for your lovely feedback 😊
We’re really glad Chloe could help and make things a bit easier while sorting everything out. We’ll be sure to pass your kind words on to her.
We appreciate you taking the time to share this and hope we can help again in the future. ✈️
Attentive staff who tried to make the…
Attentive staff who tried to make the booking experience a good one.
29 april 2026
Svar från Hays Travel - Fakenham
Good Afternoon Lucy,
Thank you for taking the time to write this lovely review! It is much appreciated. It was lovely meeting you and I'm glad we were able to get this amazing holiday all booked for you!
Willow & Evie
Excellent service was able to speak to…
Excellent service was able to speak to a consultant and book my holiday without any fuss. Very helpful and friendly
14 april 2026
Svar från Hays Travel - Fakenham
Susan Garside,
We appreciate your fantastic review! We're so glad that you found our service excellent and your holiday booking experience helpful and friendly.
Chloe :)
Willow was so patient and helpful with…
Willow was so patient and helpful with our enquiry.
19 april 2026
Svar från Hays Travel - Fakenham
Hello Deana,
Thank you for your very kind review, I am so pleased we managed to find the perfect hotel for your holiday.
Best wishes,
Willow.
Very helpful staff who efficiently…
Very helpful staff who efficiently solved queries and then succeeded in conquering the booking process for my holiday.
15 april 2026
Svar från Hays Travel - Fakenham
Hello Sue,
Thank you for your very kind review, it was lovely to meet you and help you with your travel arrangements.
Best wishes,
Willow & Evie
Lovely pleasant staff everything…
Lovely pleasant staff everything explained in detail all good!
29 mars 2026
Svar från Hays Travel - Fakenham
Hello David,
Thank you for your very kind review, your feedback is greatly appreciated and I hope you're looking forward to your holiday to your holiday next year!
Best wishes,
Evie
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