Kat is amazing nothing is any trouble she remembers us from booking previous holiday with her She always gets us the best deal possible while meeting our requirements. We never feel rushed and te... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hollie was extremely helpful and very knowledgeable My only concern is that two hours after booking, the holiday went down by £250 with a-£37 private transfer (although we did get it for free it w... Se mer
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Good morning the young lady was very polite and helpful made sure we understood and willing to help with any questions we had. Pleasure to book my holiday with hayes travel and will definitely be book... Se mer
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We were looked after by Rebecca who couldn't have been more kind, helpful and funny. She solved all of our problems with a smile and made rebooking another holiday with you a pleasure. The other g... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
35 Marina Drive, CH65 0AN, Ellesmere Port, Storbritannien
- 01513 552226
4,9
Utmärkt
547 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rebecca was very helpful and answered…
Rebecca was very helpful and answered all my questions
24 juli 2026
Svar från Hays Travel - Ellesmere Port
Jane,
Thank you for your wonderful review!
I am so pleased we got you the holiday you were after
Kind Regards
Rebecca
Kat was superb in helping us out we had…
Kat was superb in helping us out we had a complicated booking and kat was brilliant in sorting it out for us sorry for any stress we caused you kat but so pleased we got it sorted thanks again
19 juli 2026
Svar från Hays Travel - Ellesmere Port
Thank you for your lovely review!
It wasn't complacated at all and we got there in the end!
Can't wait to hear all about it when you are back
Kat :)
Svar från Hays Travel - Ellesmere Port
Thank you for your kind words!
Loved talking to you about all the Greek islands, can't wait to hear about this trip when you get back.
Kat :)
Excellent service as always
The service we received from Hayes travel, Ellesmere Port is always brilliant.Kat was great in arranging our next trip abroad, she really is an asset to the company
13 juli 2026
Svar från Hays Travel - Ellesmere Port
Thank you for your kind words!
Love seeing you and your wife and our chats we have!
Can't wait to see you for your next holiday!
Kat :)
Travel advisor Poppy made booking our…
Travel advisor Poppy made booking our holiday hassle free from finding the Ideal flights and hotel to arranging our travel cover and currency. We highly recommend Hays Tavel Ellesmere port 👍.
11 juli 2026
Svar från Hays Travel - Ellesmere Port
Thank you for your kind words.
I'm so glad we got the deal you wanted!
Thank you
Poppy :)
All staff friendly & helpful made…
All staff friendly & helpful made booking holiday so easy.
28 juni 2026
Svar från Hays Travel - Ellesmere Port
Thank you for your fantastic 5-star review!
I'm so glad we got the deal you were after.
Tilly :)
Svar från Hays Travel - Ellesmere Port
Thank you for choosing Hays Travel Ellesmere Port for your holiday!
I really enjoyed our chat and can't wait to hear all about your upcoming holiday!
Poppy :)
Great service with a smile😋
21 juni 2026
Svar från Hays Travel - Ellesmere Port
Hello,
Thank you so much for taking the time to leave a lovely review!
Kind Regards
Hollie
We were looked after by Rebecca who…
We were looked after by Rebecca who couldn't have been more kind, helpful and funny.
She solved all of our problems with a smile and made rebooking another holiday with you a pleasure.
The other girls in your Ellesmere Port branch are fantastic too and are always so welcoming to us.
Thanks to everybody there.
John & Sandy Graham
24 juni 2026
Svar från Hays Travel - Ellesmere Port
Hello John and Sandy,
We are so pleased to hear about your wonderful experience with our team. It's fantastic that we could make your rebooking a pleasure. Thank you for your kind words!
Kind Regards
Rebecca
Hays Travel
Brillant service Ellesmere Port
Great service, wasn't rushed, went through all our options.
Love the Ellesmere Port branch never let me down.
21 juni 2026
Svar från Hays Travel - Ellesmere Port
Thank you for leaving such lovely kind words,
We are glad you experience amazing service with us!!
We look forward to seeing you again soon
Poppy :)
Svar från Hays Travel - Ellesmere Port
Thank you for your kind words
Looking forward to hearing all about your holiday when you return.
Thanks Tilly
Very happy with the help received and a good outcome.
Hollie started the process of looking for the holiday type we wanted but told us she would hand over to a colleague as she had an appointment. Rebecca finished the process and was also very efficient. She had a lot of contact with the cruise company and made sure we booked everything we wanted.
16 juni 2026
Svar från Hays Travel - Ellesmere Port
We appreciate your positive feedback and we are so glad that booking was easy and we will pass your feedback on to Rebecca :)
Kind Regards
Hollie
Hays Travel
Friendly helpful service.
5 juni 2026
Svar från Hays Travel - Ellesmere Port
Thanks for your Feedback!
We appreciate your kind words!
Kind Regards
Kat
Over 10 years of booking holidays with Hays.
We have used hays Ellesmere Port for at least 10 years, always greeted with a smile and there happy to help nothing is too much trouble.
9 juni 2026
Svar från Hays Travel - Ellesmere Port
Thanks for your Feedback Mark!
We are so pleased to hear of your long-standing loyalty and positive experiences with us. We appreciate your kind words!
Kind Regards
Hays Travel
The travel agent
The travel agent, Kat, was extremely helpful and patient. She quickly understood what we were looking for. We left with a holiday booked and now look forward to our trip
10 juni 2026
Svar från Hays Travel - Ellesmere Port
Hello Kristine ,
We're so glad we could help you find your perfect holiday and make the booking process easy. We hope you have a wonderful trip!
Kind Regards
Hays Travel
Nice friendly travel agents
Rebecca who dealt with our booking, was very pleasant and helpful, and all the staff there were friendly and appeared willing to help with our queries.
8 juni 2026
Svar från Hays Travel - Ellesmere Port
Hi Carol,
Thank you so much for your lovely review and for also booking with us. We hope you have an amazing time on your cruise!
Kind Regards
Rebecca
The staff are always polite and helpful
7 juni 2026
Svar från Hays Travel - Ellesmere Port
Thank you for your kind words
Looking forward to hearing all about your holiday when you return.
Thanks Kat
Svar från Hays Travel - Ellesmere Port
Thank you for your kind words
Looking forward to hearing all about your holiday when you return.
Thanks Tilly
As usual we got 1st class service from…HaysTravel
As usual we got 1st class service from HaysTravel the staff pay such good attention to all aspects of booking they always make you feel important to them wouldnt go anywhere else
30 maj 2026
Svar från Hays Travel - Ellesmere Port
Thank you for leaving such lovely kind words,
We are glad you experience amazing service with us!!
We look forward to seeing you again soon
Rebecca :)
Poppy was great with me booking my…
Poppy was great with me booking my holiday . She was great telling me all the facts about my holiday she has a amazing humour overall very pleased with my service from poppy she has a bright future
29 maj 2026
Svar från Hays Travel - Ellesmere Port
Thank you for leaving such lovely kind words,
We are glad you experience amazing service with us!!
We look forward to seeing you again soon
Kind Regards Poppy
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