The whole service from start to finish was very professional and all the staff are so helpful and friendly which made booking our trip so easy. Aimee was a star offering different options and she mana... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We just popped into the Elgin branch as we had half an hour to spare and we’re thinking of booking a cruise for our honeymoon. Left details of what we were thinking about and within half an hour Lea... Se mer
Företaget har svarat
Ammie was very patient, she listened to our requested & she went the extra mile & looked up transport links for the area we would be staying at. We are happy with our holiday booking.
Företaget har svarat
Diane in the Elgin branch was charming, helpful and efficient booking my family holiday. I couldn’t have asked for a more pleasant experience at a travel agent.
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
142 High St, IV30 1BD, Elgin, Storbritannien
- 01343320008
4,9
Utmärkt
509 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Holiday booking
Leigh helped with my booking and was amazing. She did one quote with 3 hotels and even when I went back and said we'd like another quote to do a hotel swap half way through it wasn't a problem. Any questions i had were answered and if I have anymore no she will be happy to help. Thank you 😊
12 november 2025
Svar från Hays Travel - Elgin
I am so glad we managed to get this amazing holiday booked for your family!Thank you for the lovely review :)
Leigh x
First class professional service
First class service from Iona at Hays Travel Elgin.
Just back from a wonderful week in Side Turkey after Iona found us the break from a list of “must haves” for our holiday.
She recommended the La Sense De Luxe and it was fabulous. Private beach, pier, multiple excellent restaurants and bars, a Spa, great cocktails and wonderful welcoming staff. Weather was 28C every day bar one. We were so impressed with the service, we have already booked a trip to Tenerife for next year.
All communications were clear and responses to queries were dealt with quickly. Booking process was easy and she made sure that we understood everything we needed to know. Couldn’t have expected anything more !
Thank you Iona it was a pleasure working with you
25 oktober 2025
Omdöme utan inbjudan
Svar från Hays Travel - Elgin
Thank you so much for the lovely review you left me, it was a pleasure booking your holiday and I'm so pleased you had a fab time. Thanks Iona :)
The woman serving us was lovely…
The woman serving us was lovely and good at her job helpful when asked questions regarding different hotels locations ect .only negative point was the technology in the shop is slow and outdated which takes alot to time to do the bookings shop due to get an upgrade soon so will be a 5 star when done .
1 november 2025
Svar från Hays Travel - Elgin
Thank you for your lovely comments. Our refurbishment is now underway so we hope to see you back when we re-open to give you that 5 Star service :)
Svar från Hays Travel - Elgin
Thanks so much for the lovely feedback, it means a lot! - Dianne
Face to face contact preferable
Much easier to have someone do the booking than doing it online. That way we know that nothing has been missed!
24 oktober 2025
Svar från Hays Travel - Elgin
Thank you for the lovely review! We appreciate it :)
Convenient and friendly staff.
24 oktober 2025
Svar från Hays Travel - Elgin
Thank you! We’re glad you found our staff friendly and helpful — we appreciate your kind words!
First class service
All the staff were so very friendly and efficient. Our agent (Aimee) was delightful and personable and worked with us to ensure that our vacation was exactly what we wanted and so very tailored to us.
23 oktober 2025
Svar från Hays Travel - Elgin
Thank you for the lovely review! I'm glad we could find the best option :) - Aimee
Svar från Hays Travel - Elgin
Thank you for your kind review. It was a pleasure helping you with your cruise. Wishing you a fantastic trip! Best regards, Dianne
Krakow booking
Aimee was fantastic at finding the best flights for us and went through all the different options and even went through the car park booking and also some trip prices. The ladies in Elgin hays travel are always very helpful when booking holidays as we have booked several through them.
18 oktober 2025
Svar från Hays Travel - Elgin
Thank you so much for the lovely review. I'm glad we could find the best holiday for you! - Aimee :)
Staff are very helpful and they found…
Staff are very helpful and they found us the holiday that we were looking for.
3 oktober 2025
Svar från Hays Travel - Elgin
Thank you for your kind feedback! We're so glad to hear that our staff were helpful and able to find the perfect holiday for you. We hope you have a fantastic trip and look forward to assisting you again in the future!
Aimee was amazing
Aimee was amazing, nothing was a bother to her from start to finish. Very efficient & a pleasure to chat to!
2 oktober 2025
Svar från Hays Travel - Elgin
Thank you so much for the lovely comments, I do appreciate it! - Aimee :)
We went in with an idea of what we…
We went in with an idea of what we wanted but no firm plans. We were help to develop the holiday plan, book it and have the reassurance of help if required.
27 september 2025
Svar från Hays Travel - Elgin
Thank you for the lovely comments. We do appreciate it! - Team Elgin
Aimee was so accomodating and the whole…
Aimee was so accomodating and the whole process only took about 20 mins.
20 september 2025
Svar från Hays Travel - Elgin
Thank you for your lovely review, glad we could help!
Very friendly helpfull staff gave us…
Very friendly helpfull staff gave us exactly what we were looking for
11 september 2025
Svar från Hays Travel - Elgin
Thank you for the lovely comments! We do appreciate it :)
Svar från Hays Travel - Elgin
Thank you for your lovely comments, it was our pleasure :)
Book a holiday with hays.
Very helpful and helped us find the right place for our holiday, it was very easy .
5 september 2025
Svar från Hays Travel - Elgin
Thank you so for the nice comments! I'm glad we could find you the perfect holiday :) - Team Elgin
Leanne could not be more helpful,so…
Leanne could not be more helpful,so kind to us less computer friendly oldies,very friendly manner,a credit to Hays Travel
4 september 2025
Svar från Hays Travel - Elgin
Thank you for the lovely comments! - Leanne
We were meet with a big smile from the…
We were meet with a big smile from the moment we walked into the shop and d we very thing we ask for they provided
2 september 2025
Svar från Hays Travel - Elgin
Thank you for the lovely review, glad we could get the best holiday for you! - Team Elgin :)
My Hays advisor was brilliant
My Hays advisor was brilliant. Had me sorted with my holiday within 5mins. Confirmation in my emails instantly. Was stress free
5 september 2025
Svar från Hays Travel - Elgin
Thank you so much for the lovely comments, we do appreciate it! - Team Elgin :)
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