Emily was very polite and helping us to sort our Tenerife holiday out .. We have been to this hotel number of times but with another tour operator. Thought we would try Hays travel and we wasn’t d... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service we received was excellent. We were seen promptly and the representative Amanda was welcoming and friendly. It was so nice to be face to face. She explained everything and found us the best... Se mer
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Amanda was simply FANTASTIC. She has the patience of a saint as weren’t the easiest clients to work with as we didn’t really know what we wanted but she made it so easy for us and most importantly for... Se mer
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Tina, Eastbourne Branch was brilliant. It was BH Sunday, only 2 staff on duty so busy queues people waiting but she was calm and gave 100% of her attention. Professional and exceptional.
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
101 Terminus Road, BN21 3LY, Eastbourne, Storbritannien
- 01323340583
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The lovely lady whom I spoke with was…
The lovely lady whom I spoke with was extremely helpful and helpful. Finding me the perfect holiday
26 februari 2026
Svar från Hays Travel - Eastbourne
Tansy,
We appreciate your kind words! We are so happy we could find you the perfect holiday, and we appreciate you taking the time to share. Kind regards Emily and team Eastbourne
Assistant very knowledgable about the…
Assistant very knowledgable about the country we wanted to holiday in. Gave us great advice
24 februari 2026
Svar från Hays Travel - Eastbourne
We're glad our assistant's knowledge and advice were helpful in planning your holiday. Thank you for sharing your positive experience with us. Kind Regards Team Eastbourne
Very helpful and professional
Lola was very engaged and helpful. Thorough and professional. Made the booking process very easy.
4 mars 2026
Svar från Hays Travel - Eastbourne
Thank you for your 5* review. We appreciate you taking the time to leave us such a wonderful review. We hope you enjoy your holiday! Kind regards Lola and team Eastbourne
Svar från Hays Travel - Eastbourne
Thank you for your 5* review. We appreciate you taking the time to leave us such a wonderful review. We hope you enjoy your holiday! Kind regards Lisa and team Eastbourne
Holiday planning
I couldn't ask for a better service! The Hays employee was fantastic! She made me feel at ease, took her time to answer all my questions and was extremely professional.
24 februari 2026
Svar från Hays Travel - Eastbourne
Annette Perrin,
We appreciate you sharing your experience. We're so glad to hear that our employee made you feel comfortable and provided professional answers to all of your questions! Kind regards Team Eastboune
Highly recommend
Excellent service as usual would highly recommend Hays Travel in Eastbourne. Very professional and lovely people. Thankyou Declan for looking after us booking our second holiday this year with you.
3 mars 2026
Svar från Hays Travel - Eastbourne
Paula East Sussex ,
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that you received excellent and professional service. We hope you enjoy your holidays! Kind regards Declan and team Eastbourne
eastbourne, Hays Travel
Excellent
Excellent, we told Tina what we were looking for. We came out with what looks like the perfect holiday for us. Now looking forward to April
1 mars 2026
Svar från Hays Travel - Eastbourne
Mrs C Wilkinson,
We're so pleased to hear that we could help you find what seems to be the perfect holiday! We hope you have a truly wonderful time in April. Kind regards Tina and team Eastbourne
A lovely experience booking our holiday…
A lovely experience booking our holiday to Cyprus. Awesome deal and super service.
Looking forward to booking my next break.
27 februari 2026
Svar från Hays Travel - Eastbourne
Myke,
We appreciate you sharing your wonderful experience booking your holiday to Cyprus. We're so glad we could provide an awesome deal and super service. Kind regards Debbie and team Eastbourne
Great experience
Efficient and professional service from Lisa . I would highly recommend booking with Lisa at Hayes .
26 februari 2026
Svar från Hays Travel - Eastbourne
Catherine Pollard,
We appreciate you sharing your positive experience with us. We're so glad that you found our service efficient and professional, and thank you for recommending us. Kind regards Lisa and team Eastbourne
Pleasant staff.
Pleasant staff.
Young trainee very good polite, but still learning. Joined by more experienced lady and correct holidsyvfor us now booked
19 februari 2026
Svar från Hays Travel - Eastbourne
Allan Chalmers,
We appreciate you booking your holiday with us. It's great to hear that our staff were pleasant and helpful. Glad you understand that she was a trainee and needed a bit of support from another team member, I am glad that they have found you the perfect holiday. Kind Regards Tania Branch Manager and team Eastbourne
From the moment I stepped into the…
When I stepped into the premises of Hays Travel i was immediately greeted with a nice smile.
The experience was excellent the person who looked after me was amazing Amanda was very professional and very knowledgeable so I was very impressed.
I Would have no hesitation in recommending Hays Travel.
27 februari 2026
Svar från Hays Travel - Eastbourne
Robert Delaney,
We appreciate you taking the time to share your experience! We're happy to hear that you were greeted with a smile and that you were impressed with the service you received. We're glad you would recommend us! Kind Regards Amanda and team Eastbourne
System was down and when up and…
System was down and when up and running called us to let us.know and was able to book a holiday
27 februari 2026
Svar från Hays Travel - Eastbourne
Mrs Laffan,
We're happy to hear that we could assist you in booking your holiday after the system was back up. Thank you for your positive feedback! Kind Regards Lola and Team Eastbourne
Svar från Hays Travel - Eastbourne
Winnie,
We appreciate you taking the time to leave us this wonderful feedback; we are so happy to hear you were pleased with our service.
Regards Lola and team Eastbourne
As always a first class experience,
As always a first class experience,the staff are very knowledgeable and friendly, would not hesitate in recommending the Eastbourne travel shop with Tania giving so much help for that special holiday.
24 februari 2026
Svar från Hays Travel - Eastbourne
Arthur & Pam,
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that our team was knowledgeable and helpful in planning your holiday. Always a pleasure booking your lovely holidays. Kind Regards Tania and team Eastbourne
Helpful & Thorough.
We've booked with Lisa (of Hays Travel) before, and always find her to be very helpful and thorough.
22 februari 2026
Svar från Hays Travel - Eastbourne
We appreciate you choosing us again. We are so glad to hear that you find our service helpful. Thank you for your continued support! Kind Regards Lisa and team Eastbourne
The ladies that was helping us was…
The ladies that was helping us was absolutely brilliant thank you very much, Debbie. X
22 februari 2026
Svar från Hays Travel - Eastbourne
Thank you for your review, we appreciate your kind words! We are so glad to hear that our team provided you with excellent support and assistance. Kind Regards Debbie and Team Eastbourne
Friendly efficient service.
14 februari 2026
Svar från Hays Travel - Eastbourne
Thank you for your 5* review. It is much appreciated. Kind Regards Lola and team Eastbourne
Excellent service
Excellent service, friendly helpful staff who are a credit to Hays Travel Agents.
Didn't get a cup of tea though. 😂
16 februari 2026
Omdöme utan inbjudan
Svar från Hays Travel - Eastbourne
Mark Jukes ,
We appreciate your kind words about our team and the service you received! Thanks for the feedback! Amanda and Team Eastbourne.
Amanda was absolutely amazing finding…
Amanda was absolutely amazing finding us the perfect holiday to attend a wedding. All the staff at Hays Travel Eastbourne are wonderful and helpful.
20 februari 2026
Svar från Hays Travel - Eastbourne
Lisa,
We're so happy we could find you the perfect holiday for the wedding! It's great to hear that our Eastbourne team were so helpful. Thank you for your kind words.
eastbourne, Hays Travel
Svar från Hays Travel - Eastbourne
Thank you for your 5* review. It is much appreciated. Kind Regards Debbie and team Eastbourne
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