Hays Travel - Eastbourne Omdömen 

1 076
TrustScore 5 av 5

4,9

101 Terminus Road, BN21 3LY Eastbourne, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Emily was very polite and helping us to sort our Tenerife holiday out .. We have been to this hotel number of times but with another tour operator. Thought we would try Hays travel and we wasn’t d... Se mer

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Betygsatt 5 av 5 stjärnor

The service we received was excellent. We were seen promptly and the representative Amanda was welcoming and friendly. It was so nice to be face to face. She explained everything and found us the best... Se mer

Betygsatt 5 av 5 stjärnor

Amanda was simply FANTASTIC. She has the patience of a saint as weren’t the easiest clients to work with as we didn’t really know what we wanted but she made it so easy for us and most importantly for... Se mer

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Betygsatt 5 av 5 stjärnor

Tina, Eastbourne Branch was brilliant. It was BH Sunday, only 2 staff on duty so busy queues people waiting but she was calm and gave 100% of her attention. Professional and exceptional.

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Företagsinformation

  1. Resebyrå
  2. Kryssningsarrangör
  3. Kryssningsresebyrå
  4. Kulturresor
  5. Valutaväxling
  6. Söksida för resor

Skrivet av företaget

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Kontaktuppgifter

  • 101 Terminus Road, BN21 3LY, Eastbourne, Storbritannien

  • 01323340583

4,9

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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4,9

Alla omdömen

(1 076)

119 160 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent service from the deputy manager

Excellent service from the deputy manager in the Eastbourne branch. Took time to find us the best deal with the hotel to suit our requirements.

18 augusti 2026
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Svar från Hays Travel - Eastbourne

Isabel,

Thank you for your wonderful review! We are so pleased to hear that our team member in Eastbourne provided excellent service and took the time to find the perfect hotel deal to suit your needs. We appreciate your kind words.

Kind Regards
Hays Travel Eastbourne

Betygsatt 5 av 5 stjärnor

Tania had V Good communication skills

Tania had V Good communication skills , friendliness, patience and knowledge .
But I must add that the chairs the client uses to sit during booking are v v uncomfortable! Booking is always time consuming and chairs are important!

16 augusti 2026
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Svar från Hays Travel - Eastbourne

Celine Conway,

Thank you for your wonderful feedback regarding our colleague. We're so pleased to hear about their excellent service. We also appreciate you bringing the seating to our attention and will look into this.

Kind Regards
Hays Travel Eastbourne

Betygsatt 5 av 5 stjärnor

Tina was amazing

Tina was amazing. She was knowledgeable, understanding and patient. She took the stress out of booking. The cost was slightly more than if we had booked independently but booking with Tina at Hays has given us full protection and someone to help us if things don’t go according to plan. We would 100% go to Hays again. Thank you Tina.

15 augusti 2026
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Svar från Hays Travel - Eastbourne

Thank you for your wonderful feedback! We are so pleased to hear that our colleague was knowledgeable, understanding, and patient, making your booking experience stress-free. We appreciate your trust in us and look forward to assisting you again in the future! Kind Regards Tina and Team Eastbourne

Betygsatt 5 av 5 stjärnor

A bespoke tailored package as always

As always, Amanda was able to find exactly what I needed and came up with a great bespoke package holiday. I always buy my holidays at Hays Eastbourne.

7 augusti 2026
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Svar från Hays Travel - Eastbourne

Thank you for your lovely review. It' always a pleasure to book you holidays and look forward to helping you again in the future. Kind regards Amanda and Team Eastbourne

Betygsatt 5 av 5 stjärnor

Excellent service at Hays Eastbourne

Very friendly and professional, good and knowledgeable advice from the Eastbourne team, Amanda was very helpful and efficient.

14 augusti 2026
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Svar från Hays Travel - Eastbourne

Thank you for your lovely review. It was a pleasure to book your cruise for you. We look forward to helping again in the future. Kind regards Amanda and Team Eastbourne

Betygsatt 5 av 5 stjärnor

We had two meetings with Tina at…

We had two meetings with Tina at Eastbourne. My original enquiry about our trip was with Debbie, but she wasn’t in. Tina was so thorough and explained every detail. We were so impressed. She did most of the booking that day, but we hadn’t brought our passports along so came back the next day to finalise details and I wanted to change the Hotel booking in New York. Nothing was too much trouble for her. We can’t praise her enough for her help which to us was quite a complicated booking. Well done Tina, you’re a star! Sue & John Johnston. I hope this review reaches Hays Travel at Eastbourne

14 augusti 2026
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Svar från Hays Travel - Eastbourne

Hello, Thank you so much for your lovely review. It was lovely to chat to you both and to assist in getting your lovely trip finalised! Thank you for bearing with me!! I hope the family are pleased to know you will be coming too. Happy countdown...Kind regards Tina and Team Eastbourne

Betygsatt 5 av 5 stjärnor

Helpful staff trying to provide a good…

Helpful staff trying to provide a good competitive price, and whilst still making money for the company. The service makes us always refer back to Hays after we make a location decision even if the price only matches the online price.
Quality service is invaluable.

4 augusti 2026
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Svar från Hays Travel - Eastbourne

Jim,

Thank you for your wonderful feedback! We are so pleased to hear that our staff provided you with excellent service and competitive pricing. We truly appreciate your loyalty and look forward to assisting you with your future travel plans.

Kind Regards
Debbie and Team Eastbourne

Betygsatt 5 av 5 stjärnor

Prompt and 'interested' attention

Prompt and 'interested' attention. Picked up exactly what we wanted straight away

6 augusti 2026
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Svar från Hays Travel - Eastbourne

Mike,

Thank you for your wonderful feedback! We are so pleased to hear that we provided prompt and attentive service, and understood your needs straight away. Kind Regards Lola and Team Eastbourne

Betygsatt 5 av 5 stjärnor

took time to find right holiday for me

took time to find right holiday for me
tania

8 augusti 2026
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Svar från Hays Travel - Eastbourne

BrianEvans,

We are so pleased that we could assist you in finding the perfect holiday experience. Thank you for your wonderful feedback.
Kind Regards Tania and Team Eastbourne

Betygsatt 5 av 5 stjärnor

Absolutely fantastic service

Absolutely fantastic service.
We spoke with Amanda who was able to arrange our perfect holiday for a brilliant price.
Amanda was knowledgeable, kind, understanding of our needs and genuinely lovely.

1 augusti 2026
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Svar från Hays Travel - Eastbourne

Heather ,

Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive and that everything was sorted out for you. We appreciate your kind words.
Kind Regards Amanda and Team Eastbourne

Betygsatt 5 av 5 stjärnor

I came into your travel agents in…

I came into your travel agents in Eastbourne and sat down with Emily, she was so helpful and looking up different options for me and found my perfect flight for me. She arranged for the assistance I need at the airports and is going to arrange my seat for me. Very helpful and lovely. Will definitely arrange my next flight with her. Thank you.

31 juli 2026
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Svar från Hays Travel - Eastbourne

Thank you for your lovely review and 5 star rating, it's much appreciated!
It's my pleasure to help find what's right for you and I look forward to helping you in the future.

Kind Regards, Emily and Team Eastbourne

Betygsatt 5 av 5 stjärnor

All the staff here are excellent

All the staff here are excellent! We have booked a last minute holiday after 3 months of changing destination,, dates and type of accommodation! Throughout Lola has been quick to respond to all our queries and very patient with our dillydallying.
Declan completed our booking quickly and efficiently answering all our last minute concerns.
A big thanks to Lisa also, who welcomed us as old friends having served us well for over 10 years .Would highly recommend

7 augusti 2026
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Svar från Hays Travel - Eastbourne

jaffa60,

Thank you for your wonderful review! We are so pleased to hear that our team was able to assist you with your holiday booking. We truly appreciate your loyalty and kind words.

Kind Regards
Hays Travel Eastbourne

Betygsatt 5 av 5 stjärnor

Very helpful staff

Very helpful staff , interested in what we wanted from a holiday . Efficient in booking everything.

6 augusti 2026
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Svar från Hays Travel - Eastbourne

Rosemary Smith,

Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and efficient in arranging your holiday. We hope you have a fantastic trip!
Kind Regards Lola and Team Eastbourne

Betygsatt 5 av 5 stjärnor

Was absolutely lovely booking with Hays

Was absolutely lovely booking our holiday in hays travel agents, so helpful and very friendly. Went above and beyond to meet our needs and everything explained clearly. Thank you

30 juli 2026
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Svar från Hays Travel - Eastbourne

customer Lee.S,

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience booking your holiday with us. We always strive to go above and beyond for our customers, and it's fantastic to know that everything was explained clearly and met your needs. We appreciate you taking the time to share your kind words.
Kind Regards Tina and Team Eastbourne

Betygsatt 5 av 5 stjärnor
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Svar från Hays Travel - Eastbourne

Hello, Thank you for your kind review. Glad to have assisted you in getting this cruise booked for you. Always happy to help. Kind regards Tina and Team Eastbourne

Betygsatt 5 av 5 stjärnor

Emily was very efficient and found a…

Emily was very efficient and found a nice hotel in our preferred location. All the paperwork was given to us and we were informed that our holiday voucher was ready to pick up. We have booked through Hayes’s for several years now at Eastbourne and always satisfied.

28 juli 2026
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Svar från Hays Travel - Eastbourne

Thank you so much for your lovely 5 star review!
It was my pleasure to help find the holiday that's right for you. We look forward to seeing you again in the future!
Kind Regards,
Emily and Team Eastbourne

Betygsatt 5 av 5 stjärnor

Emily was very professional

Emily was very professional, very informative and helpful guiding me to the best choices. She was very patient, took her time and was very personable.
The office was very clean and tidy with welcome air conditioning. Have used the office several times and always had first class service.

4 augusti 2026
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Svar från Hays Travel - Eastbourne

Thank you very much for your kind words and 5 star review, it is much appreciated. I am always happy to help you find a holiday!
Kind Regards, Emily and Team Eastbourne

Betygsatt 5 av 5 stjärnor

We have dealt with Hayes Travel for…

We have dealt with Hayes Travel for some years and have been delighted with the excellent Service. I was there yesterday to do my holiday Insurance in Eastbourne.I met one of your Staff called Emily who was delightful, so kind and polite and very efficient. I struggled a little with the phone and she was a huge help, I was so grateful, a very good experience!

1 augusti 2026
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Svar från Hays Travel - Eastbourne

Many thanks for your 5* review. We are always happy to assist with your holidays and offer the best possible customer service. Kind Regards Emily & Hays Travel Eastbourne

Betygsatt 5 av 5 stjärnor

Staffs are helpful polite patience and…

Staffs are helpful polite patience and time understanding over all very professional good asset to the company.. Good day to you all ..

1 augusti 2026
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Svar från Hays Travel - Eastbourne

Many Thanks for your Kind Review. We always aim to give the customer the best Possible experience. Amanda and Hays Team Eastbourne

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