Hays Travel - Dunoon Omdömen 

Margaret listened to what we were looking for in a holiday (USA) and negotiated with the agent on the other end of the phone for a deal. Wasn't too happy with the arrival at the airport, so she further negotiated for transfers to be included and this sealed the deal for us. Very happy. From here my son and I returned to finalise the holiday where full details were disclosed of how to pay for holiday, the Hays credit card and money to take on holiday and when this can all be arranged, some useful tips for the USA. The Insurance was also arranged through Hays. Margaret wasn't available at this second meeting though the Manager Fiona took over and was just as helpful and informative.

Staff were very helpful and phoned the cruise company to find out cabins left

Joan is always amazing at securing us the best holidays. No detail is left out and she knows exactly what we like. That's why Joan at Hays Dunoon is our go to travel agent time and time again!

Very friendly, efficient and helpful service provided by Margaret who was able to source the exact holiday I wanted to book. Nothing is ever too much trouble when searching for and booking a holiday.

Personal attention and attention to detail.
Prompt and friendly service.Questions anticipated and dealt with.
Friendly and inviting environment.
What a difference from online.
It is important to me in arranging a holiday and outlaying such expense to have complete trust in the offering and your staff win that trust every time.

The commitment given from Joan in the Dunoon branch to find us the best deal for our upcoming trip to Bali next year.
I had emailed Joan prior to going in and asked her to look into a holiday for my husband and myself to Bali. Joan emailed me several options to choose from. The booking of the holiday was straight forward and any questions we had were answered. We had a good giggle in the shop as well .Joan booked our previous holiday last year for us and when booking holidays in the future we will book through Joan.

The knowledge and professionalism of our advisor, listened to what we were looking for and finding us several options allowing us to book our holiday with ease and reassurance

The staff were excellent. Both very patient.

Staff always very helpful and knowledgeable. Happy to assist you and making the booking a very pleasurable experience.

It was a pleasure to do business in your refurbuished office in Dunoon.
Staff were extremely helpful and nothing was too much bother

The staff get to know you and treated as a friend.

Helpful friendly staff. Holiday all booked in less than hour. They even booked my overnight accomodation for me

Was very relaxed atmosphere and Scot took his time explaining everything and getting exactly what we needed.
Scott was great as were all the staff in Dunoon

Reliable,unrushed,informative, helpful,relaxed, dependable,flexible, always takes on board requirements, makes booking a holiday a pleasurable experience.

as always the the service was excellent

We have booked another holiday through hays travel dunoon, booking again with Margaret T - who always exceeds our expectations. Margret always gets us a great deal, and knows exactly what to look for when we ask. Couldn’t recommend her enough! Thanks again.

Attentive staff who listen to your requirements & offer valid options