My wife walked into your Dunfermline branch and spoke with Stuart, leaving our details of what we were looking for on specific dates. Stuart researched for us to find a trip that fitted our dates exa... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Abbey and Craig in the Dunfermline branch were so helpful and courteous. Abbey dealt with our bookings in an efficient, professional and friendly manner. We would highly recommend their services.
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Brilliant experience with Hays travel! I contacted with details of what I was looking for and Jack called me straight away with options. Not only did they beat the deal we had been looking for, but go... Se mer
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Scott was very helpful during the enquiry and the booking making helpful suggestions He remembered us when we went in the nxt day to book , saying her would be bak in touch in March 2027 to ensure... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
16 Kingsgate centre, KY12 7QU, Dunfermline, Storbritannien
- 01383257040
4,9
Utmärkt
606 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dropped into the Dunfermline Branch
My wife walked into your Dunfermline branch and spoke with Stuart, leaving our details of what we were looking for on specific dates.
Stuart researched for us to find a trip that fitted our dates exactly.
27 augusti 2026
Svar från Hays Travel - Dunfermline
Thank you for your great review Paul, we hope you have a great holiday and look forward to helping you again in the future.
Craig in Dunfermline shop was very…
Craig in Dunfermline shop was very helpful and efficient with our booking
30 augusti 2026
Svar från Hays Travel - Dunfermline
Many thanks for your feedback
Svar från Hays Travel - Dunfermline
Thank you so much for your kind feedback. We're delighted to hear that you found our service friendly, helpful, and efficient. It was a pleasure assisting you, and we look forward to helping you with your future travel plans.
Very helpfull and professional…
Very helpfull and professional especially jack who went above and beyond to get us the right holiday to suit us both 😀
15 augusti 2026
Svar från Hays Travel - Dunfermline
Many thanks for your lovely words .
Craig is very helpful
Craig is very helpful and always gets what I request I won't go anywhere else now to get a holiday.
26 augusti 2026
Svar från Hays Travel - Dunfermline
Thanks Michelle for your feedback .
They were very helpful and very nice I…
They were very helpful and very nice I use Dunfermline hays very good at helping with your holiday from start to finish
9 augusti 2026
Svar från Hays Travel - Dunfermline
Many thanks for taking the time for the feedback
Great customer service .Craig in…
Great customer service .Craig in Dunfermline was excellent!
20 augusti 2026
Svar från Hays Travel - Dunfermline
Many thanks for your lovely feedback .
Svar från Hays Travel - Dunfermline
Many thanks for your kind words .
Fantastic Service
Abbey and Craig in the Dunfermline branch were so helpful and courteous. Abbey dealt with our bookings in an efficient, professional and friendly manner. We would highly recommend their services.
19 augusti 2026
Svar från Hays Travel - Dunfermline
Many thanks for your kind words , I am sure you will have an excellent time on holiday .
Craig always goes the extra mile very…
Craig always goes the extra mile very professional and informative. All the staff in the Dunfermline shop are friendly and always willing to help. Makes booking our trips away a very positive experience.
9 augusti 2026
Svar från Hays Travel - Dunfermline
Many thanks Carole , its always a pleasure to see you .Craig
Excellent service
The usual patience and understanding to get your perfect holiday information and booking with no distress. Done in a professional but friendly manner .
31 juli 2026
Svar från Hays Travel - Dunfermline
Many thanks for your kind words , I'm sure you will have an amazing time .
Excellent service from Craig
Excellent service from Craig in the Dunfermline branch of Hays Travel. We knew where we wanted to go and he got us a great price for our holiday next year. Would not book with any other Travel Agent.
6 augusti 2026
Svar från Hays Travel - Dunfermline
Many thanks for your kind comments.
Craig was very helpful again
Craig was very helpful again, plain sailing and easily explained
29 juli 2026
Svar från Hays Travel - Dunfermline
Many thanks , its always a pleasure to get you booked up :)
Went to your store for gift vouchers…
Went to your store for gift vouchers and no one person seemed to have much of a clue what to do! Half an hour later after 5 different people were involved in the process I got the vouchers. This is a definite training issue for your staff. I felt sorry for Jack he was a star for muddling through, it must have been really stressful for him.
5 augusti 2026
Svar från Hays Travel - Dunfermline
We appreciate your comments, this is definitely an opportunity for further training on this topic for our least experienced staff that are new to travel. We will make this a priority so future transactions are completed in a timely manner. Thank you again for your patience.
Svar från Hays Travel - Dunfermline
Many thanks for taking the time to provide your feedback .
Tenerife booking by Craig.
Craig in the Dunfermline was very helpful in arranging my holiday booking as usual. Answered all my questions and gave me advice on my booking.
2 augusti 2026
Svar från Hays Travel - Dunfermline
Many thanks Mr Langley , its greatly appreciated.
Great service from all staff
Great service from all staff. Helpful finding holidays that suit myself due to health issues. Booking process easy.
22 juli 2026
Svar från Hays Travel - Dunfermline
Mary McCormick,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was helpful in finding a suitable holiday for you and that the booking process was easy.
Kind Regards
Hays Travel Dunfermline
I’ve forgotten the guy’s name but he…
I’ve forgotten the guy’s name but he was very friendly and helpful,helping us find a nice holiday
26 juli 2026
Svar från Hays Travel - Dunfermline
William Pryde,
Thank you for your lovely review! We are so pleased to hear that our team was friendly and helpful in assisting you to find a nice holiday.
Kind Regards
Hays Travel Dunfermline
Good efficient service managed to book…
Good efficient service managed to book over the phone with Craig a good result.
22 juli 2026
Svar från Hays Travel - Dunfermline
Thank you for your wonderful feedback Irene ! We are so pleased to hear that you consistently have such positive experiences with our team. We look forward to assisting you with your future holiday plans!
Staff were very helpful and…
Staff were very helpful and knowledgeable about our upcoming holiday
19 juli 2026
Svar från Hays Travel - Dunfermline
many thanks
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