A wonderful experience overall. Millie talked us through all our options and helped us to book next year’s holiday; she also supported my daughter with her options for booking a first solo adult trip.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I like to deal with a person who has the experience and expertise to ensure my trips are as smooth and enjoyable as possible and are at the end of the phone if there are any problems. I have used my... Se mer
Företaget har svarat
Once again the staff at Hays Travel were excellent. This time it was Cheryl who sorted our holiday out for us. She was able to source several different holidays which met our requirements. At no po... Se mer
Företaget har svarat
Cheryl was a model of patience when organising my flights for a party of 7 travelling to Shetland. I was very impressed and delighted to receive all the necessary paperwork so promptly. Thank you.
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Ground Floor, Unit 10 Wales Court, PE38 9JZ, Downham Market, Storbritannien
- 01366 383724
5,0
Utmärkt
700 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your flights. Kind regards, Emily
Very good and very helpful, excellent
Very good and very helpful, served by a lovely young lady Ella
4 januari 2026
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Ella
FAB SERVICE
The staff are always welcoming and willing to help. They are professional and efficient and provide a fab service. Just great.
Our cruise which we booked through Hays was fabulous and are happy to go through Hays again for our next cruise. Thank you.
28 december 2025
Svar från Hays Travel - Downham Market
Thank you for your lovely kind review.
Always a pleasure to assist with your holiday requirements.
Cheryl
Svar från Hays Travel - Downham Market
Thank you for your lovely kind review.
It was a pleasure assisting with your holiday requirements.
Cheryl
Love booking my holidays at hays
Love booking my holidays at Hays very friendly helpful staff and the holidays are good value for money
19 december 2025
Svar från Hays Travel - Downham Market
Thank you so much your kind review Sharon, it is always a pleasure assisting you with your amazing holidays! Kind regards, Cheryl
Gemma and Millie were very helpful when…
Gemma and Millie were very helpful when we enquired about a holiday.
Millie arranged our booking and explained in detail what we needed and answered any queries we had.
We are will certainly use Hays travel again.
14 december 2025
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Millie
Svar från Hays Travel - Downham Market
Thank you for your kind review. Cheryl
Fantastic customer services from…
Fantastic customer services from experienced and very friendly travel consultants.
Cheryl recently helped us find and choose a cruise during the Black Friday sales. It was quite close to the end of the sale period, as I had to wait to get the medical clearance to fly following surgery.
Cheryl found several options that met our needs and provide very quickly the costings and availability to assist us in chosing and booking the 14 day Mediterranean cruise.
Hays Travel Downham Market I rate extremely highly and I keep returning to them for our holiday bookings even though we moved out of Downham Market 4 years ago when we relocated to Lincoln.
2 december 2025
Svar från Hays Travel - Downham Market
Thank you for your lovely kind review.
It is always a pleasure assisting with your holiday requirements.
Thanks
Cheryl
Excellent staff
The member of staff displayed complete professionalism, great knowledge of the processes and acted in a highly friendly, courteous manner which enabled the rapid and accurate booking of my holiday.
3 december 2025
Svar från Hays Travel - Downham Market
Thank you for your lovely kind review.
It is always a pleasure assisting with your holiday requirements.
Thanks
Gemma
personal approach
2 december 2025
Svar från Hays Travel - Downham Market
thank you for your kind review. It was a pleasure assisting with your holiday arrangements.
Millie
we always book with Gemma at hays…
we always book with Gemma at hays always smiling and helpful would always recommend hays travel
25 november 2025
Svar från Hays Travel - Downham Market
Thank you for your kind review, it is always a pleasure assisting with your holidays. Kind regards, Gemma
Brilliant service and tailored our…
Brilliant service and tailored our requirements to find a holiday. Thank you so much ☺️
5 december 2025
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting with your holiday. Kind regards, Emily
Cheryl has gone above and beyond as…
Cheryl has gone above and beyond as normal. We had some juggling to do and some big decisions to make, Cheryl helped every step of the way. Can't thank her enough.
23 november 2025
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your holidays. Kind regards, Cheryl
Holiday booking …
All staff are always friendly and welcoming when ever we go into the shop. Gemma sorted two holidays for us for next year with no problems at all
27 november 2025
Svar från Hays Travel - Downham Market
Thank you for your kind review, it is always a pleasure assisting you with your holidays. Kind regards, Gemma
Excellent
Excellent, friendly and helpful assistant/agent who made it clear what the holiday entailed and what was available.
5 november 2025
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your cruise. Kind regards, Emily
Excellent experience booking our cruise…
Excellent experience booking our cruise and help with the airport and cabin we wanted. Lovely friendly service as usual. Thank you.
30 oktober 2025
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your cruise. Kind regards, Gemma
First time with Hays excellent…
First time with Hays excellent experience with all the staff,, Aliesha and Emily
2 november 2025
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Aliesha
The Rhine cruise
The agent understood our needs and asked all the relevant questions to ensure the holiday was what we wanted.
31 oktober 2025
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Millie
Svar från Hays Travel - Downham Market
HI Sheryl . Thank you for your lovely kind review, it was a pleasure assisting with your holiday arrangements.
Thanks
Gemma
Everything was really straightforward…
Everything was really straightforward as usual.
23 oktober 2025
Svar från Hays Travel - Downham Market
Thank you for your kind review , it was a pleasure assisting with your holiday arrangements.
Thanks again
Gemma
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