A wonderful experience overall. Millie talked us through all our options and helped us to book next year’s holiday; she also supported my daughter with her options for booking a first solo adult trip.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I like to deal with a person who has the experience and expertise to ensure my trips are as smooth and enjoyable as possible and are at the end of the phone if there are any problems. I have used my... Se mer
Företaget har svarat
Once again the staff at Hays Travel were excellent. This time it was Cheryl who sorted our holiday out for us. She was able to source several different holidays which met our requirements. At no po... Se mer
Företaget har svarat
Cheryl was a model of patience when organising my flights for a party of 7 travelling to Shetland. I was very impressed and delighted to receive all the necessary paperwork so promptly. Thank you.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Ground Floor, Unit 10 Wales Court, PE38 9JZ, Downham Market, Storbritannien
- 01366 383724
5,0
Utmärkt
700 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hays Travel are very knowledgeable
Hays Travel are very knowledgeable, helpful and friendly. Nothing is too much trouble and go above and beyond to get the best holiday for you at the best price. Book all my holidays with Hays Travel in Downham Market, Norfolk. Well Done to all the staff.
25 februari 2026
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting with your holiday. Kind regards, Cheryl
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting with your holiday. Kind regards, Millie
Helpful
the young lady who assisted us with a holiday was very pleasant and helpful.
She took her time and didn't rush us.
22 februari 2026
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Emily
Great!
Cheryl is always happy to help us. This is the second holiday we have booked with her. We would highly recommend Hays.
24 februari 2026
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Cheryl
Good service …
Very good service from Millie ,nothing was any bother she sorted and provided all what I ask..very please with the service
22 februari 2026
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Millie
Vacation to Nashville, Tennesee
Having checked out a potential trip on the internet for 2 adults and a teenage granddaughter to Nashville, we decided that we'd be in a safer place if we booked with Hays Travel rather than organise it ourselves. We used the Hays branch at Downham Market and sat down with Gemma to discuss the trip. She was extremely helpful and found a 'supplier' who was able to offer us the package that suited us. Thank you.
12 februari 2026
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Gemma
Amazing team especially Mille on this occasion
The whole team at Downham Market branch are totally amazing - I love their tic-tok posts
Millie was super patient with us whilst we decided what it was we exactly wanted this time
Wouldn't use any other travel agent
20 februari 2026
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure booking your cruise. Kind regards, Millie
Gemma was very friendly and helpful
Gemma was very friendly and helpful. She sorted out exactly what I wanted and booked it 😁
20 februari 2026
Svar från Hays Travel - Downham Market
Thank you for the kind review, it was a pleasure assisting you with your holiday. Kind regards, Gemma
Millie was super efficient as usual
Millie was super efficient as usual. A real personal service. Thank you
17 februari 2026
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Millie
Millie at Downham Market is just…
Millie at Downham Market is just amazing.. she remembered us from previous years and knew exactly what we wanted. So very helpful
17 februari 2026
Svar från Hays Travel - Downham Market
Thank you so much for your kind review, it is always a pleasure assisting with your holiday arrangements.
Kind Regards,
Millie
Svar från Hays Travel - Downham Market
Thank you so much for your kind review, it was a pleasure assisting with your holiday arrangements.
thanks again
Millie
Gemma provided excellent service…
Once again Gemma provided an excellent service and made booking my holiday a pleasure. I would recommend Hays Travel as there service is so personal and efficient
11 februari 2026
Svar från Hays Travel - Downham Market
Thank you so much for your kind review, it was a pleasure assisting with your holiday arrangements.
thanks again
Gemma
Svar från Hays Travel - Downham Market
Thank you for your kind review, it is always a pleasure assisting you with your travel arrangements. Kind regards, Cheryl
Extremely helpful and was very patient…
Extremely helpful and was very patient when asking questions
1 februari 2026
Svar från Hays Travel - Downham Market
Thank you for your lovely kind review , it was a pleasure assisting with your holiday arrangements. Kind Regards,
Cheryl
Staff really helpful and considerate.
Staff really helpful and considerate.
Not pushy at all just there for you enjoy and experience your holiday.
Really care and want to know all about your experience when you’ve returned home.
This is Downham market agents but I’m sure all hays travel are the same.
1 februari 2026
Svar från Hays Travel - Downham Market
Thank you for your kind review, it is always a pleasure assisting you with your travel arrangements. Kind regards, Millie
Fabulous service staff are very…
Fabulous service staff are very welcoming and friendly and eager to help book your holiday giving expert help and knowledge of holidays and offers...nothing is too much trouble...cant fault the service
29 januari 2026
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your holidays. Kind regards, Cheryl
Nice people help me to find right place…
Nice people help me to find right place to go
3 februari 2026
Svar från Hays Travel - Downham Market
Thank you for your kind review , it was a pleasure assisting with your holiday arrangements. Kind Regards,
Millie
Our situation was a group of 6 friends…
Our situation was a group of 6 friends booking 3 cabins on a Sunday morning in your Downham shop with Gemma. we looked at inside/outside and balcony prices and of course can we have cabins near each other - Gemma was excellent very, very experienced and a credit to your company - Why do I know? Because I've been in the cruise industry for 21 years and can spot great staff a mile off!!
27 januari 2026
Svar från Hays Travel - Downham Market
Thank you for your lovely kind review , it was a pleasure assisting with your holiday arrangements.
Thanks again
Gemma
Staff were very helpful and non fussy.
2 februari 2026
Svar från Hays Travel - Downham Market
Thank you for your kind review. Kind regards, Millie
I found the process of booking my…
I found the process of booking my holiday very easy as Gemma answered all my queries which put my mind at ease.
30 januari 2026
Svar från Hays Travel - Downham Market
Thank you for your kind review, it was a pleasure assisting you with your holiday. Kind regards, Gemma
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.