Went into Hayes travel yesterday 29th August with my friend that comes on holiday with me to choose our next holiday. The young lady that helped us was absolutely lovely and very helpful with helping... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service, travel consultants are very knowledgeable. Listening to your needs and preferences to find the holiday that suits you best. Always try to price match if you find a cheaper deal dire... Se mer
Företaget har svarat
A lovely company, situated locally ,and easy to find. The staff were helpful and very efficient, completing our booking in good time without us having to wait around. We cannot speak too highly of th... Se mer
Företaget har svarat
Booked our cruise holiday with Sophie. She was very knowledgeable help use understand cabin types and grades. Also the difference between saver and select fares. She also gave us some information abou... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
62 High Street, CT14 6HE, Deal, Storbritannien
- 01304750034
4,9
Utmärkt
676 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pleasant experienced agent, listened and efficiently located the right flights for me. Very pleasing experience.
Enjoyed my experience with Sophie, efficient, friendly, listened and acted accordingly.
9 juni 2026
Svar från Hays Travel - Deal
Dear Wendy,
We're so glad you enjoyed your experience with us. We appreciate your kind words!
Kind Regards
Hays Travel Deal
We often travel with P&O cruising and…
We often travel with P&O cruising and the manager told us if we see her she can give us a discount. We didn’t get a discount this time because the manager is on holiday when I asked the person helping this she said they haven’t got a manager only the manager on holiday so I didn’t get my discount and I’m not pleased about that
31 maj 2026
Svar från Hays Travel - Deal
Dear Mr Neville,
Thank you for taking the time to share your experience with us.
Unfortunately, our Branch Manager was on her scheduled day off, and as a result we were unable to obtain authorisation for the discount at that time.
We appreciate your loyalty and would like to thank you for choosing Hays Travel. We value your continued custom and hope to assist you again in the future.
Kind regards,
Hays Travel Deal
Millie is exceptionally great to book…
Millie is exceptionally great to book with .
Understanding your requirements.
Listens and works hard to find you the best deals.
7 juni 2026
Svar från Hays Travel - Deal
Emma,
We're so happy to hear we understood your needs and found great deals. We truly appreciate your kind words!
Kind Regards
Hays Travel Deal
Very Professional
Millie was very professional and friendly and listened to our requirements.
She searched for the best options and manage to get us in the hotel we wanted.
6 juni 2026
Svar från Hays Travel - Deal
Gareth Ivory,
We're so pleased to hear about your positive experience! Thank you for sharing your kind words; we truly appreciate your feedback.
Kind Regards
Hays Travel Deal
Roxie superb polite v profesional keen…
Roxie superb polite v profesional keen to understand all my wants. Left the store v happy
2 juni 2026
Svar från Hays Travel - Deal
David,
Thank you for your wonderful review! We are so pleased to hear you had a great experience with us.
Kind Regards
Hays Travel Deal
Happy experience with Hays Travel
Our travel agent Daisy was very professional in all aspects of our booking. She was a very pleasant young g lady and helped to complete our booking on a cruise.
24 maj 2026
Svar från Hays Travel - Deal
Hello,
Thank you so much for your kind words and for booking with me at Hays Travel. I hope you have a lovely time on your cruise and I can't wait to hear all about it!
Best wishes,
Daisy :)
.Sue holiday
Good service but really understaffed. Only two girls doing everything,nevertheless they did a great job.
28 maj 2026
Svar från Hays Travel - Deal
Hello,
Thank you so much for taking the time to leave a review! We really appreciate the kind words and feedback. We hope you have a lovely holiday!
Best wishes,
Roxie :)
Have used Hays Travel in Deal on many…
Have used Hays Travel in Deal on many occasions.
Daisy is a consummate professional who knows her job and nothing is too much trouble when booking a holiday. Thank you Daisy for yet another perfect great experience.
31 maj 2026
Svar från Hays Travel - Deal
Hello,
Thank you for your kind words and for booking with me at Hays Travel. It is always a pleasure to see you both. Thank you for your continued trust and loyalty.
Best wishes,
Daisy :)
A very special holiday booking.
This was our first experience of visiting Hays to organise a special holiday for 2027. We chose a river cruise, and were assisted by Roxie. She was extremely thorough, and the whole experience, culminating in the confirmation of our booking, was a real pleasure.
29 maj 2026
Svar från Hays Travel - Deal
Hello,
Thank you so much for your kind words and for booking with us at Hays Travel. We hope you have a wonderful holiday!
Best wishes,
Roxie :)
Svar från Hays Travel - Deal
Andrew,
We're glad you enjoyed your experience. Thank you for your feedback!
Kind Regards
Hays Travel Deal
Svar från Hays Travel - Deal
Alan bridger,
We are so glad you had a great first experience with us!
Kind Regards
Hays Travel Deal
Millie was helpful
Millie was helpful, knowledgable and a lovely person to deal with. She was just as excited as we are for our holiday. Would highly recommend.
24 maj 2026
Svar från Hays Travel - Deal
Nikki,
We're so pleased to hear our colleague made your holiday booking experience enjoyable and exciting! Thank you for your kind words.
Kind Regards
Hays Travel Deal
Booked our cruise holiday with Sophie
Booked our cruise holiday with Sophie. She was very knowledgeable help use understand cabin types and grades. Also the difference between saver and select fares. She also gave us some information about the ports we would be visiting. Would have no hesitation booking with her again. Would highly recommend. Thank you for your wonderful service.
16 maj 2026
Svar från Hays Travel - Deal
Hello,
Thank you for your wonderful review and for booking with us at Hays Travel! We are so pleased to hear about your positive experience with us. We appreciate your kind words and we hope you have an amazing time!
Kind Regards
Hays Travel Deal
Svar från Hays Travel - Deal
Malcolm,
Thank you for booking with us at Hays Travel! We're so glad you had a great experience! We appreciate your kind words.
Kind Regards
Hays Travel Deal
I always have the best service and…
I always have the best service and feedback from Hays Travels in Deal kent never to much trouble infact MILLIE one of the girls I’ve Dealt with for years now and she is the nicest person I’ve ever met EXCELLENT 🤗
15 maj 2026
Svar från Hays Travel - Deal
Hello,
We are so happy to hear you consistently receive excellent service! We appreciate your kind words and loyalty. Thank you for your very kind review!
Kind Regards
Millie
Svar från Hays Travel - Deal
Hello,
Thank you for booking with us at Hays Travel! We appreciate your kind words and we are so happy to hear that we were helpful with your booking and provided good guidance.
Kind Regards
Hays Travel Deal
Sophie the manager she always goes…
Sophie the manager she always goes above and beyond to find us the perfect destination, researching before she presents it to us. Always makes sure that we get value for money. She’s also a great asset to the store in our opinion
12 maj 2026
Svar från Hays Travel - Deal
Hello,
Thank you for your lovely review and for booking with us at Hays Travel! We hope you have a lovely holiday :)
Kind Regards
Hays Travel Deal
The staff listened to what you wanted…
The staff listened to what you wanted and were efficient in booking the holiday. They checked everything was ok before confirmation
12 maj 2026
Svar från Hays Travel - Deal
Hello,
Thank you for booking with us at Hays Travel and your lovely review! We hope you have a lovely time away :)
Best Wishes,
Hays Travel Deal
Good Holiday booking
Very helpfull nothhng to much trouble explained every detail of the booking and checked we were happy with everything
7 maj 2026
Svar från Hays Travel - Deal
Hello,
Thank you for your lovely review and for booking with us at Hays Travel. We hope you both have a lovely time away!
Best wishes,
Hays Travel Deal
Winter holidays
My visit to Hays travel was a great experience
Sophie welcome us and with her experience and knowledge we were able to turn our ideas into a reality
30 april 2026
Svar från Hays Travel - Deal
Hello,
Thank you for your lovely review and for booking with us at Hays Travel!
We are so glad to hear we turned your ideas in reality and we hope you have the best time!
Best wishes,
Hays Travel Deal
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.