Our recent experience was very good. We have used your company on several occasions and always found the staff to be very helpful and knowledgeable. We would definitely be back again and would recomme... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Owen was efficient and extremly helpful. He found exactly what we wanted for our break in Malta and offered useful and relevant advice.
Företaget har svarat
We had an apprentice, who sorted our holiday for us. we felt listened too and he sorted a nice hotel and in a nice resort , also sorted the best flight times for us and parking . it is the first ti... Se mer
Företaget har svarat
I think this must be our 9th holiday we have booked through Hays Travel Darlington. Would never book with anyone else. Very knowledgeable, friendly and polite. They make the process very easy, and I k... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
40 High Row, DL3 7QW, Darlington, Storbritannien
- 01325 609021
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sadly I didnt get the laddies name but…
Sadly I didnt get the laddies name but she was amazing belp
ull and understanding couldnt have been more gratefull.
30 maj 2026
Svar från Hays Travel - Darlington
Hello,
Thank you so much for leaving a review, it is much appreciated and we are glad we could help :)
Fantastic customer service from…
Fantastic customer service from Danielle for looking for great deal for me as she looked at lots to begin with then found me a good price for a hotel I had been recommended also thanks to Kirsten. Excellent friendly helpful staff and all sorted via Facebook messenger and email definitely recommend.
27 maj 2026
Svar från Hays Travel - Darlington
Thanks so much for the lovely review, I will pass over to Dannielle and Kirsten for you :) I am glad to hear you were happy with service on both Facebook and Email. We look forward to helping you in the future! Many Thanks, Natalie
Kirsten took all the stress of booking…
Kirsten took all the stress of booking my holiday, single parent with 3 children 1 who has autism, she sorted travel insurance and private transfers, got me a great deal, super excited to take my kids abroad for first time. Would 100% book threw this shop again.
17 maj 2026
Brilliant staff all really friendly…
Brilliant staff all really friendly even gave the kids pen and paper to draw while we were sat booking our family holiday always booked with hays travel keep up the excellent work guys
23 maj 2026
Excellent service
23 maj 2026
Excellent friendly service with a…
Excellent friendly service with a lovely young man called cameron
22 maj 2026
Brilliant as usual
Brilliant as usual, wouldn’t go anywhere else. Always very pleasant and nothings a bother to them. Well done again Hays Travel for booking my holiday x
21 maj 2026
Great service
Great service, really prompt reply, booked my holiday within 30 minutes. Lovely staff, I dealt with Sophie who was lovely ☺️
21 maj 2026
Greetings on entering shop
Greetings on entering shop
Plesent atmosphere and conversation kept informed while booking being made
Don't feel Rushed
16 maj 2026
The Agent was very friendly and helpful…
The Agent was very friendly and helpful throughout the whole process. I marked it as four stars, as he failed to tell me, until I asked after booking that our return flight had a six hour layover.
12 maj 2026
Very helpful as always
8 maj 2026
Svar från Hays Travel - Darlington
Thankyou for your feedback and we appreciate your continued custom! Have a lovely holiday! Thanks, Team Darlington
Helpful smooth and knowledgeable way…
Helpful smooth and knowledgeable way our cruise was booked. Sam dealt with P and O on the phone professionally and confirmed questions we had not thought of.
11 maj 2026
Svar från Hays Travel - Darlington
Thankyou for taking the time to leave such lovely feedback. We are so glad you choose us to get your P&oO Cruise booked! Team Darlington Centre
3 times into store. For us old disabled ladies.
Second visit to do boarding passes. Staff was unhelpful and rude. Older lady with glasses.
Third visit got proper help from Dani. App down but she got us sorted in the end. Polite and charming.
18 april 2026
Svar från Hays Travel - Darlington
Thankyou for your feedback; we have tried to give you a call to discuss this further if you wouldnt mind giving us a call back :) thankyou, Kirsten - Hays Travel Darlington
We have always been customers of hays…
We have always been customers of hays travel,we have always found the staff in both Stockton/Darlington, to be very helpful and helpful,as well as knowledgeable, our most recent visit was on Friday 8th of may, this was to book another short break to Prague, our consultant Katie was extremely helpful, she went through everything we needed, Hu
9 maj 2026
Svar från Hays Travel - Darlington
Thankyou for taking the time to leave such a kind review. We have passed this along to Katie on your behalf. Thankyou - Hays Travel Darlington
Svar från Hays Travel - Darlington
Thank you for your lovely comments and taking the time to rate the service you received from us
Chloe is a great asset to hays darlington
Chloe was great from start to finish told us every thing we needed to know also checked all we asked of her
1 maj 2026
Svar från Hays Travel - Darlington
Thank you for the lovely feedback!
Chloe in darlington very helpful and…
Chloe in darlington very helpful and answered all questions
30 april 2026
Svar från Hays Travel - Darlington
Thank you for kind feed back :) we really value this
Svar från Hays Travel - Darlington
Thank you for leaving lovely feed back - I really appreciate it :)
Great service
Good travel agent who told me about everything I needed to know and at a good price
3 maj 2026
Svar från Hays Travel - Darlington
Thanks for your lovely feed back :) we really appreciate it
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.