Our recent experience was very good. We have used your company on several occasions and always found the staff to be very helpful and knowledgeable. We would definitely be back again and would recomme... Se mer
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Det här tycker kunderna
Owen was efficient and extremly helpful. He found exactly what we wanted for our break in Malta and offered useful and relevant advice.
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We had an apprentice, who sorted our holiday for us. we felt listened too and he sorted a nice hotel and in a nice resort , also sorted the best flight times for us and parking . it is the first ti... Se mer
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I think this must be our 9th holiday we have booked through Hays Travel Darlington. Would never book with anyone else. Very knowledgeable, friendly and polite. They make the process very easy, and I k... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
40 High Row, DL3 7QW, Darlington, Storbritannien
- 01325 609021
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Chloe at Darlington branch is…
Chloe at Darlington branch is excellent. Nothing is too much trouble and she arranged everything so you don’t have to worry ❤️
26 juli 2026
Svar från Hays Travel - Darlington
Thank you so much for your lovely review! It's always such a pleasure seeing you both, and I really enjoy helping you plan your holidays :)
Katie was very patient proffessional…
Katie was very patient proffessional friendly and could not have been more helpful thankyou
27 juli 2026
Svar från Hays Travel - Darlington
Thank you for the amazing feedback!
Hays make things so easy from providing…
Hays make things so easy from providing all the documents, parking and travel money and a very reasonable priced holiday
19 juli 2026
Svar från Hays Travel - Darlington
Thankyou for the lovely comments and taking time to leave this review!
We called in Hays travel at Darlington…
We called in Hays travel at Darlington to book holiday and Danielle was brilliant from start to finish, nothing was too much trouble for her, I can highly recommend Hays Travel especially Danielle
26 juli 2026
Svar från Hays Travel - Darlington
Hello,
Thank you so much for the kind words, it is very much appreciated! I will pass this onto Dannielle :)
Thanks, Katie
Danielle the travel agent was great…
Danielle the travel agent was great with all the info on booking our cruise she was very knowledgeable in helping choose our package etc and will definitely return for our next holiday
25 juli 2026
Svar från Hays Travel - Darlington
Thank you for your lovely review :)
It was a pleasure helping you find your cruise & i look forward to seeing you both in the future! Thanks Dannielle
As always the staff at Hays travel are…
As always the staff at Hays travel are helpful, polite and have great knowledge which makes booking with them a pleasure. Today Sam not only helped book our next trip she also gave some very useful information regarding a trip we already have with Hays.
26 juli 2026
Svar från Hays Travel - Darlington
Thank you for taking the time to leave us Feedback :) We really do appreciate it and im glad you got sorted with a new holiday! Thanks very much
The lady was so helpful and friendly. It very easy booking as I knew where I wanted to go. Definitely worth a visit to Hays Travel
Very helpful and friendly
25 juli 2026
Svar från Hays Travel - Darlington
Thank you for your lovely comments , It was a pleasure booking your holidays to Turkey and we will see you again soon
Very friendly which put me at ease…
Very friendly which put me at ease straight away.Knowledge was very good.did not rush me.showed me different hotels to see what I preferred.all in all.excellent.thanks..
24 juli 2026
Svar från Hays Travel - Darlington
Thankyou very much for leaving me this review!It was my pleasure to get you all sorted and I look forward to seeing you in-store again in the future :)
Owen was very helpfull I gave him my…
Owen was very helpfull I gave him my requirements to look for a holiday and he came back to me with a choice and whilst it was limited one of the options was perfect for our requirements.
22 juli 2026
Svar från Hays Travel - Darlington
Thankyou for the lovely comments and taking time to leave this review! I will make sure to pass this along to Owen:)
The booking process was really easy the…
The booking process was really easy the staff in Darlington where very helpful as we just knew our destination they helped us find the best resort the best time changing to get better prices etc very helpful friendly and knowledgeable even after we have booked
17 juli 2026
Svar från Hays Travel - Darlington
Thank you so much for your wonderful review! We are so pleased to hear that our team was helpful, friendly, and knowledgeable throughout your booking process. We appreciate your kind words :)
Natalie was very patient& informative…
Natalie was very patient& informative of the trip i was booking, i made it difficult by not being able to use my phone!!! But Natalie was the ultimate professional
Thank you
21 juli 2026
Svar från Hays Travel - Darlington
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was patient and professional in assisting you with your booking. We appreciate your kind words!
Chloe was very helpful and very polite…
Chloe was very helpful and very polite and very helpful with our booking from start to finish she was always smiling
22 juli 2026
Svar från Hays Travel - Darlington
Thank you for taking the time to leave Chloe a review and for your lovely comments i will make sure to pass them along to her
Owen
Knowledgeable staff
Knowledgeable staff, went with criteria that was non negotiable and was happy with the advice given on areas and booked my holiday happy with my choice that Sam had helped me with.
10 juli 2026
Svar från Hays Travel - Darlington
Thankyou for the lovely comments! I will make sure these get passed along to Sam:)
Katie was very patient and listened to…
Katie was very patient and listened to all our needs and found us the holiday we were seeking, a big thank you Katie Sheen.
18 juli 2026
Svar från Hays Travel - Darlington
Thankyou for the lovely comments! I will make sure these get passed along to Katie
brilliant from start to finish…
brilliant from start to finish explaining every detail of our holiday owen at Darlington branch was really good and catered to our requests job done as always when booked at hays very happy look forward to booking again thank-you
19 juli 2026
Svar från Hays Travel - Darlington
Thank you for taking the time to leave a review and for your great comments they are much appreciated!! I will make sure to pass these along to Owen.
Booked my holiday yesterday with Amy at…
Booked my holiday yesterday with Amy at the Darlington branch.She was very efficient and managed to get me my dream holiday.She set my app up as I’m not that “savvy “,we had a laugh about that.
Thanks again to Amy,you are a gem and to Hays Travel,my trusted travel agent 👍
17 juli 2026
Svar från Hays Travel - Darlington
Thankyou for your lovely comments Pam I really appreciate it! Was so lovely to see you in-store and it was my pleasure to get you all sorted. I look forward to seeing you in-store again in the future!
Thankyou Amy
My travel Agent Amy was excellent found…
My travel Agent Amy was excellent found us exactly what we needed and her customer service was impeccable
16 juli 2026
Svar från Hays Travel - Darlington
Thankyou for the lovely comments, I will make sure to pass these on to Amy!
Owen
Owen, he made choosing and booking our second holiday to the Caribbean Mexico, and now a Cruise around the Caribbean Islands, the whole process was made easy he gave us some expert advice so exciting we can wait 😍
15 juli 2026
Svar från Hays Travel - Darlington
Hi,
Thank you for taking the time to leave a review and for your wonderful comments!! It was my pleasure to help you get sorted for the cruise and was lovely to see you in-store!! I look forward to seeing you again soon
Owen :)
Looking for a hoilday found one and…
Looking for a hoilday found one and booked it then realised I had booked the wrong date so had to change this and it wasn't a problem so a big thankyou to Danielle it was appreciated for sorting this out with no stress
15 juli 2026
Svar från Hays Travel - Darlington
Thank you so much for your lovely comments, we hope to help again with your future holidays :)
The staff wonderful
The staff are so good at making you feel you are so important and they have you best interests
12 juli 2026
Svar från Hays Travel - Darlington
Thank you for your lovely comments, hope to see you again soon for your next holiday :)
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