We were attended to straight away . We went in to Cwmbran shop . Katie looked after us . We told her what we were looking for and that my friend needed a room suitable for disabilities. Some of the in... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service and made our job so much easier. The young lady who dealt with us was really excellent and handled our holiday with ease ! Hays Travel come highly recommended and we will continue... Se mer
Företaget har svarat
We wanted to book a trip to Disney Paris for a party of 7. Disney couldn't book it as a package and couldn't guarantee the rooms/flights would be available but Ceri-Ann in Cwmbran did her utmost best... Se mer
Företaget har svarat
Belle is a great help. She goes anove and beyond. Having been on a cruise and stay where Belle recomended a great hotel in Dubronvik after listening to what we like we went back to her to.book ano... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
18 South Walk, NP44 1PU, Cwmbran, Storbritannien
- 01633504824
4,9
Utmärkt
945 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The lady was very helpful and really…
The lady was very helpful and really pleasant thank you
16 augusti 2026
Attentive service as always
9 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Staff were excellent and professional…
Staff were excellent and professional will book again
14 augusti 2026
Svar från Hays Travel - Cwmbran
Hi Jeffrey
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff to be excellent and professional. We look forward to assisting you again in the future.
Kind Regards
Hays Travel Cwmbran
Girls are brilliant,very…
Girls are brilliant,very helpful,polite,nothing to much trouble.
13 augusti 2026
Svar från Hays Travel - Cwmbran
Hi Joy
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and polite, and that nothing was too much trouble for them.
Kind Regards
Hays Travel Cwmbran
Svar från Hays Travel - Cwmbran
Thank you so much for your lovely review! We’re so pleased you received great service and really appreciate your feedback!
Hays Travel Cwmbran
Sarah was fantastic great service and…
Sarah was fantastic great service and provided me with all that I wanted x
10 augusti 2026
Svar från Hays Travel - Cwmbran
kay evans,
Thank you so much for your wonderful feedback! We are so pleased to hear you received such great service and found everything you wanted.
Kind Regards
Hays Travel Cwmbran
Staff were friendly
Staff were friendly, helpful and knowledgeable. They easily addressed a holiday change.
8 augusti 2026
Svar från Hays Travel - Cwmbran
Hi Maxine
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly, helpful, and knowledgeable in assisting you with your holiday change.
Kind Regards
Hays Travel Cwmbran
always use hays travel as the girls are…
always use hays travel as the girls are fab and are willing to go above and beyond to help
7 augusti 2026
Svar från Hays Travel - Cwmbran
Thank you so much for your wonderful feedback! We’re delighted to hear you always choose Hays Travel and that our team goes above and beyond to help. Providing great service is really important to us, so your kind words mean a lot. We look forward to helping you with your next holiday!
Alex was brilliant and really…
Alex was brilliant and really knowledgeable about Rhodes!
7 augusti 2026
Svar från Hays Travel - Cwmbran
Hi Lynda
We're so pleased you had a great experience with us. We are glad to hear our team member was knowledgeable!
Kind Regards
Hays Travel Cwmbran
The assistant was very helpful and…
The assistant was very helpful and helped me a lot
5 augusti 2026
Svar från Hays Travel - Cwmbran
Rosemary,
Thank you for your wonderful 5-star review! We are so pleased to hear that our assistant was able to provide you with such helpful support. Your feedback is greatly appreciated.
Kind Regards
Hays Travel Cwmbran
Alix was incredible
Alix was incredible. We told her what we wanted and she found the most amazing deal. Can’t fault the service. Will definitely book with Alix again.
5 augusti 2026
Svar från Hays Travel - Cwmbran
Thank you so much for your wonderful feedback! We are delighted to hear that Alix found you an amazing deal and that you were so pleased with the service. We look forward to helping you again. - Hays Travel Cwmbran
Katie at Cwmbrân branch was very…
Katie at Cwmbrân branch was very helpful. Guided us every step
Of the way, she recommended a few places and we’ve now booked for this September, my first holiday in 8 years due to my illness. I’m so looking forward to it. Thank you Katie x
27 juli 2026
Svar från Hays Travel - Cwmbran
Hi Joanne
Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that our team member was so helpful in guiding you every step of the way. We are especially delighted to know that you're looking forward to your first holiday in eight years. We hope you have an absolutely fantastic time!
Kind Regards
Hays Travel Cwmbran
Belle at the Cwmbran branch has been…
Belle at the Cwmbran branch has been very helpful and patient with me who is not very tech savvy. I would definitely book with Hays again. Customer Service was amazing.
28 juli 2026
Svar från Hays Travel - Cwmbran
Jane,
Thank you for your wonderful feedback! We are delighted to hear that our team member was so helpful and patient, and that you had such a positive experience with our customer service. We look forward to assisting you again.
Kind Regards
Hays Travel Cwmbran
Disney trip
We wanted to book a trip to Disney Paris for a party of 7. Disney couldn't book it as a package and couldn't guarantee the rooms/flights would be available but Ceri-Ann in Cwmbran did her utmost best to book the holiday for us. She is a credit to your company.
Thanks.
26 juli 2026
Svar från Hays Travel - Cwmbran
Kerrie & Chris Daw,
We are so pleased to hear that our team member went above and beyond to help you book your Disney Paris trip. It's wonderful to know she provided such excellent service!
Kind Regards
Hays Travel Cwmbran
Svar från Hays Travel - Cwmbran
Hi Terence,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be friendly and helpful, with great attention to detail. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Cwmbran
We were attended to straight away
We were attended to straight away . We went in to Cwmbran shop . Katie looked after us . We told her what we were looking for and that my friend needed a room suitable for disabilities. Some of the info available to her was limited so she contacted Jet2 directly and answered our questions. She also booked our seats and arranged assistance at the airport & managed to get us £100 discount . 2 very happy customers.
22 juli 2026
Svar från Hays Travel - Cwmbran
Hi Jayne,
We are so pleased to hear about your positive experience with Katie. It's wonderful that we could assist with all your requirements and secure a discount for you. We appreciate your kind words!
Kind Regards
Hays Travel
Just fabulous A1
21 juli 2026
Svar från Hays Travel - Cwmbran
Hi Gerald
Thank you for you 5* review, it does mean a lot to us.
Hays Travel Cwmbran
Excellent service and made our job so…
Excellent service and made our job so much easier.
The young lady who dealt with us was really excellent and handled our holiday with ease !
Hays Travel come highly recommended and we will continue using them !
22 juli 2026
Svar från Hays Travel - Cwmbran
Pat Davies,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so excellent and handled your holiday with ease. We truly appreciate your kind words and your continued loyalty.
Kind Regards
Hays Travel Cwmbran
Svar från Hays Travel - Cwmbran
Hi Angela,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff to be friendly and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Cwmbran
It was are first time to use Hays…
It was are first time to use Hays travel definitely use them again for staff knew what we wanted we need
18 juli 2026
Svar från Hays Travel - Cwmbran
Paul, We're so happy you chose us for your first trip! We're glad our team understood your needs. We look forward to helping you again - Hays Travel Cwmbran
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.