I book a lot of holidays through Hays Travel,as always it was a plesent experience,carried out by lovely friendly staff ,who would bend over backwards to help you,this time it was Chelsey who always g... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service went there looking for a certain holiday found it was a bit more expensive than originally thought. The gentleman helped with finding another that was more to our budget. Could not... Se mer
Företaget har svarat
Lorraine was brilliant.we had been let down badly by love holidays and she saved the day So understanding ,knowledgeable and helpful. We cannot sing her praises enough We will most certainly only... Se mer
Företaget har svarat
Saw a holiday advertised on Facebook so popped a message to them, I was chatting with Callum from the Crook branch, he was really informative and made the whole process really smooth! Thank you so muc... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
10 Hope Street, DL15 9HS, Crook, Storbritannien
- 01388 766166
5,0
Utmärkt
857 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Crook
Thank you for your very kind feedback. It was lovely to see you both in the office and I'm sure you'll both have an amazing time!
Thanks
Declan
Very pleasant attentive staff
Very pleasant attentive staff, who do their very best to help.
14 januari 2026
Svar från Hays Travel - Crook
Thank you for your kind comments. We appreciate you taking the time to share your experience. I will pass your feedback onto Georgia.
Thanks
Declan
Extremely helpful and friendly each…
Extremely helpful and friendly each time I had an enquiry.
Will definitely recommend them to family & friends.
16 januari 2026
Svar från Hays Travel - Crook
Thank you for taking the time to leave lovely feedback. It was a pleasure to book your holiday and I know your both going to have an amazing holiday :)
Thanks Chelsey x
Holiday Insurance
now fully up to speed with the insurance thingy thanks to Lorraine
16 januari 2026
Svar från Hays Travel - Crook
Thank you for leaving lovely feedback Clive. I will pass your comments onto Lorraine for you when shes next in the office :)
Thanks Chelsey
Booked my holiday with Hayes travel.
Booked my holiday with Hayes travel.
Very helpful staff, big thank you to Chelsey for making this booking so easy.
16 januari 2026
Svar från Hays Travel - Crook
Thank you for taking the time to leave kind feedback John.
It was lovely seeing you in the office and im sure your going to have an amazing holiday :)
Thanks Chelsey
Went in with an idea came out with a…
Went in with an idea came out with a holiday with everything we wanted
15 januari 2026
Svar från Hays Travel - Crook
Thank you for taking the time to lerave such kind feedback. It was lovely seeing you both in the office and I know your going to have an amazing family holiday.
Thanks Chelsey :)
The girl Chelsea who dealt with our…
The girl Chelsea who dealt with our holiday was very helpful and search till she found us the best accommodation at the price that was suitable for us would highly recommend her
11 januari 2026
Svar från Hays Travel - Crook
Thank you for leaving such lovely feedback Kathleen, I know your all going to have an amazing girls trip. I cant wait to hear all about it and see your holiday photos :)
Thanks Chelsey x
Svar från Hays Travel - Crook
Thank you for taking time to leave feedback Andrew. Im sure your going to have a fab holiday and I will pass your comments onto Lorriane for you :)
Thanks Chelsey
Jersey 2026
We had a positive start to the booking process - staff in the Crook branch always recognise and welcome us. Our booking on this occasion was organised by Chelsey, who did an excellent job.
She sorted all elements of our holiday in a friendly and efficient manner.
Thank you,Chelsey!
11 januari 2026
Svar från Hays Travel - Crook
Thank you for taking the time to leave such kind feedback :)
Its always lovely to see you both in office and I know your both going to have a fab holiday.
Thanks Chelsey x
Chelsea was very efficient in replying…
Chelsea was very efficient in replying to my message and booking me up. Very knowledgeable. Can’t wait for our trip away ☺️
12 januari 2026
Svar från Hays Travel - Crook
Thank you for taking the time to leave such lovely feedback Laura. I know your going to have a magical holiday and I cant wait to hear all about it :)
Thanks Chelsey x
Svar från Hays Travel - Crook
Thank you for taking the time to leave lovely feedback. It was a pleasure to see you both in the office and I will pass your comments onto Lillie when shes next in the office.
Thanks Chelsey :)
Svar från Hays Travel - Crook
Thank you for your lovely feedback. It was nice to see you both in the office and I know your going to have a fab cruise :)
Thanks Chelsey
Young lady who I booked holiday
Young lady who I booked holiday was most helpful pleasant and patient while I decided where to go showing me various hotels to choice from as I keep swapping and changing till I picked the right one to suit me
6 januari 2026
Svar från Hays Travel - Crook
Thank you for taking the time to leave lovely feedback. It was a pleasure booking your holiday and I know your going to have a fb time :)
Thanks Chelsey
Thanks to all the team at Hays Crook…
Thanks to all the team at Hays Crook branch for helping me to book a great holiday, in particular Lillie, who arranged everything and even price matched a price I'd found online. Thank you
31 december 2025
Svar från Hays Travel - Crook
Thank you for your feedback. We appreciate your kind comments! I will ensure this is passed across to Lillie :)
Thanks,
Declan
Lorraine was amazing spent time…
Lorraine was amazing spent time checking deals and getting us the perfect holiday
31 december 2025
Svar från Hays Travel - Crook
Thank you for your very kind feedback; we appreciate it! I will pass your comments onto Lorraine :)
Thanks,
Declan
As usual a warm welcome from the staff
As usual a warm welcome from the staff, Chelsey was efficient as usual dealing with my booking. She used her expertise to meet my requirements.
30 december 2025
Svar från Hays Travel - Crook
Thank you for taking the time to leave lovely feedback. Its always so nice to see you in the office and I know your both going to have another fab holiday :)
Thanks Chelsey x
Svar från Hays Travel - Crook
Thank you so much for your lovely comments. It was a pleasure helping you book your amazing holiday.
Thanks,
Callum :)
Booking holidays
From entering the shop to leaving you get well looked after and always find you a great deal
18 december 2025
Svar från Hays Travel - Crook
We appreciate your positive feedback and are happy to hear that you feel well-cared for and get a great deal with us.
Thanks,
Georgia :)
Svar från Hays Travel - Crook
Thank you so much for your lovely feedback, it was a pleasure helping you book your lovely holiday. We hope you have an amazing time and hope to see you again soon!
Thanks,
Declan :)
Excellent service as normal
Excellent service as normal. Chelsey was very thorough in researching our requirements in a very professional and friendly manner. Use Crook branch for any holiday we are considering and all staff are very knowledgable and friendly with any questions given to them.
11 december 2025
Svar från Hays Travel - Crook
Thank you for taking time to leave such lovely feedback for chelsey, we hope you are looking forward to your trip to Dubai and I will pass these comments over to chelsey :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.