I have booked my last three holidays with Hays Travel, Cleveleys. The staff have always been helpful, polite and knowledgeable. Service excellent. Two of those holidays I knew what I wanted to book an... Se mer
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As always a great service. Katie helped us, did some comparisons on the computer to get us exactly what we wanted. Holiday for 2027 booked and direct debit set up for us.
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The whole experience from start to finish was totally professional, but moreso, extremely friendly (I'd been into a local travel agent who made me feel uncomfortable).. so needless to say I walke... Se mer
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Booked our first cruise with Hays Travel and it was made easy and so simple thanks to Katie at our local Hays in Cleveleys which I did over the phone. In terms of help and advice I want to say a huge... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
69 Victoria Road West, FY5 1AJ, Cleveleys, Storbritannien
- 01253807399
4,9
Utmärkt
866 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Short break to Venice
We were initally welcomed by the manager Louise Stafford and the booking was completed in a most efficient manner.
7 juli 2026
Svar från Hays Travel - Cleveleys
Thank you for your kind words! We are so pleased to hear that your booking experience was efficient and welcoming. We appreciate you taking the time to share your positive feedback. Thanks again, Louise xx
A really good personal service
A really good personal service. I felt looked after and it was clear the information we received. Great staff friendly and helpful.
7 juli 2026
Svar från Hays Travel - Cleveleys
Debbie Hammond,
Thank you so much for your wonderful feedback! We are so pleased to hear that you felt looked after and found our staff friendly and helpful.
Kind Regards
Hays Travel
Chloe's friendly welcome and efficient…
Chloe's friendly welcome and efficient service achieved the holiday we were looking for. Pleasure to deal with her. Looking forward to the next holiday.
30 juni 2026
Svar från Hays Travel - Cleveleys
Steve,
Thank you so much for your wonderful review! We are so pleased to hear that you had such a positive experience and that we could help you find the perfect holiday. We look forward to helping you plan your next adventure!
Kind Regards
As always a great service
As always a great service. Katie helped us, did some comparisons on the computer to get us exactly what we wanted. Holiday for 2027 booked and direct debit set up for us.
5 juli 2026
Svar från Hays Travel - Cleveleys
SHARON FENNA,
Thank you for your wonderful review! We are so pleased to hear that our service was great and that we could help you find exactly what you were looking for. We appreciate you choosing us for your 2027 holiday.
Kind Regards
Hays Travel
Tegan was helpful and quick to respond…
Tegan was helpful and quick to respond to our queries.
3 juli 2026
Svar från Hays Travel - Cleveleys
Stacy,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful and responsive to your questions. We appreciate your kind words.
Kind Regards
Hays Travel
Svar från Hays Travel - Cleveleys
Brian Goulding,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful and we truly appreciate your kind words.
Kind Regards
Hays Travel
Good Experience
Booked our first cruise with Hays Travel and it was made easy and so simple thanks to Katie at our local Hays in Cleveleys which I did over the phone. In terms of help and advice I want to say a huge thank you , every thing was taken care of.
4 juli 2026
Svar från Hays Travel - Cleveleys
Joy,
Thank you for your wonderful feedback for Katie! We are so pleased to hear that booking your first cruise was made easy and simple. We appreciate your kind words about the help and advice received.
Kind Regards
Hays Travel cleveleys
it opens on a sunday
24 juni 2026
Svar från Hays Travel - Cleveleys
Charles,
We are so glad to hear that our Sunday operating hours are convenient for you. We appreciate your positive feedback!
Kind Regards
Hays Travel
Chloe from the cleveleys branch helped…
Chloe from the cleveleys branch helped me with my holiday & it was all booked with confidence. 😃
2 juli 2026
Svar från Hays Travel - Cleveleys
We are so pleased to hear that you had such a positive experience booking your holiday with us. Thank you for your wonderful feedback! :)
I have booked my last three holidays…
I have booked my last three holidays with Hays Travel, Cleveleys. The staff have always been helpful, polite and knowledgeable. Service excellent. Two of those holidays I knew what I wanted to book and the latest holiday was booked on the spur of the moment (we hoped to travel within the next week or so). We managed to get a holiday, travelling within the week. All booked, paid for, done and dusted in 45 minutes. I would highly recommend the company.
23 juni 2026
Svar från Hays Travel - Cleveleys
Thank you for your fantastic feedback! We are so pleased to hear about your positive experiences with us. It's wonderful to know our staff have been helpful, polite, and knowledgeable, especially when booking your last-minute holiday! :) x
Customer service
Customer service. Very friendly and helpful staff. The atmosphere is always welcoming upon entry.
27 juni 2026
Svar från Hays Travel - Cleveleys
We are so pleased to hear that our staff were friendly and helpful. Thank you for your kind words.
Kind Regards
Hays Travel
Great experience at Hays Cleveleys as…
Great experience at Hays Cleveleys as usual. Tegan was extremely helpful, showing us a number of excellent hotels. Another holiday successfully booked.
28 juni 2026
Svar från Hays Travel - Cleveleys
We are so pleased you had a great experience and successfully booked another holiday with us! Thank you for your kind words I will pass them on to Tegan :) x
She was good tegan help with our mini…
She was good tegan help with our mini cruise yesterday in the shop that why we use hays travel
28 juni 2026
Svar från Hays Travel - Cleveleys
We're so pleased Tegan could assist with your mini-cruise! Thank you for your lovely review :)
The staff at cleveleys Hayes are so…
The staff at cleveleys Hayes are so helpfull Louise is always there for me nothing is too much trouble
26 juni 2026
Svar från Hays Travel - Cleveleys
Thank you for your wonderful review! We're so pleased to hear our team is helpful and always there for you.
Kind Regards
Hays Travel
Brilliant staff and with a Smile.
The lady who took our bookings was brilliant, told us everything we needed to know, first class. Will definitely be booking our next holiday with your company.
25 juni 2026
Svar från Hays Travel - Cleveleys
We are so pleased to hear about your excellent experience. We look forward to helping you with your next holiday! Louise xx
Svar från Hays Travel - Cleveleys
Hi Stephanie, Thankyou so much for leaving us such a lovely review! Hope to see you again soon :)
The lady was really knowledgeable about…
The lady was really knowledgeable about the cruise we were booking
23 juni 2026
Svar från Hays Travel - Cleveleys
We are so glad to hear our team provided excellent service. Thank you for your lovely review! :)
Always a great experience at Hays…
Always a great experience at Hays Cleveleys. Great team! Always work hard to get the best for you!
22 juni 2026
Svar från Hays Travel - Cleveleys
Hi Les, Thankyou so much for leaving us such a review. Its always a pleasure and we are so happy you continue to keep coming back for your holidays! :) xx
We were met by a lovely young woman…
We were met by a lovely young woman Sophia who could not have been more helpful. We explained everything that we would need because of our age and disabilities, she understood the problems and went over and above what we expected to ensure we were happy.
All in all a very pleasant experience and a very very helpful young woman who we will hopefully do business with again.
20 juni 2026
Svar från Hays Travel - Cleveleys
Eric,
We are delighted to hear you had such a pleasant experience and received such helpful assistance. We truly appreciate your kind words and look forward to assisting you again!
Kind Regards
Hays Travel
Svar från Hays Travel - Cleveleys
Hi Paul, Thankyou so much for leaving us a lovely review. We are happy to hear you are having a great time :) x
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