Responded to an online advert for a holiday in Thailand from Hays at Cleveleys. They gave me options to change the dates & tailor the holiday to suit our requirements. The Booking process was ea... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A lovely young lady called Tegan looked after us so well as it was the first time we were booking a cruise. From start to finish with a big smile she went through everything we needed to know and advi... Se mer
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Sonia was wonderful took us through all options got us good quote inc.good flights should beyond of her as member of staff a credit to you
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Shopia was excellent, even when we kept changing our minds. Her communication was 5* and she listened to what we needed from the holiday and found ot within our budget.
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
69 Victoria Road West, FY5 1AJ, Cleveleys, Storbritannien
- 01253807399
4,9
Utmärkt
928 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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A great experience
A lovely young lady called Tegan looked after us so well as it was the first time we were booking a cruise. From start to finish with a big smile she went through everything we needed to know and advised us about different things we were not aware of. Overall a great experience.
25 augusti 2026
Svar från Hays Travel - Cleveleys
Hello! Thankyou so much for leaving me such a lovely review. It was a pleasure to book you both onto your first cruise and looking forward to seeing you both again soon! Thankyou, Tegan :)
Impressive
Responded to an online advert for a holiday in Thailand from Hays at Cleveleys.
They gave me options to change the dates & tailor the holiday to suit our requirements.
The Booking process was easy and the staff there couldn't have been more helpful.
A follow up enquiry was answered quickly
Communication was excellent- which is so important to us. They were friendly , competent and professional .
Looking forward to our first holiday Hays at Cleveleys
If the holiday is as good as the booking process it will be the first of many we book with them
1 augusti 2026
Omdöme utan inbjudan
Svar från Hays Travel - Cleveleys
Thank you so much for your wonderful feedback! We are thrilled to hear that your booking process was so easy and that our team provided excellent communication and service. We truly appreciate your kind words and look forward to helping you with many more memorable holidays!
Sonia was wonderful took us through all…
Sonia was wonderful took us through all options got us good quote inc.good flights should beyond of her as member of staff a credit to you
25 augusti 2026
Svar från Hays Travel - Cleveleys
Thank you so much for your fantastic feedback! We are so pleased to hear that our colleague was wonderful and provided you with such a good quote and options :) X
Great team at Hayes travel
The team at Hayes travel, were great they talked us through the holiday offer to ensure we got the best option for us.
25 augusti 2026
Svar från Hays Travel - Cleveleys
Brian Muston,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such great service and helped you find the perfect holiday option.
Kind Regards
Hays Travel
Svar från Hays Travel - Cleveleys
Thankyou for this lovely review! So glad we could help you plan your trip :)
Called into the cleveleys shop to see…
Called into the cleveleys shop to see if they could find us a last minute deal on specific dates at the beginning of September and Sophia was fantastic she managed to find us what looks to be a good hotel and for just under our budget thank's Sophia
15 augusti 2026
Svar från Hays Travel - Cleveleys
Hi Mr Taylor, Thankyou so much for leaving our Sophia such a wonderful review. I will make sure this is passed on to her :)
Super service fron Chloe once again
Super service fron Chloe once again
Always goes the extra mile for us
21 augusti 2026
Svar från Hays Travel - Cleveleys
Hi Mr Roscow, Thankyou so much for leaving our Chloe such a lovely review. I will make sure this is passed on to her :)
Everything was first class
21 augusti 2026
Svar från Hays Travel - Cleveleys
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently experience such excellent service with us :)
Svar från Hays Travel - Cleveleys
Thank you for this lovely review of Sophia. We're so glad she gave you good efficient service. We look forward to welcoming you in the future :)
The assistant found a holiday that was…
The assistant found a holiday that was affordable and in the area I wanted
13 augusti 2026
Svar från Hays Travel - Cleveleys
Thank you for your wonderful feedback! We are so pleased to hear that we were able to find you a great holiday. Louise xx
Katie was excellent
Katie was excellent, rang me when she said she would and sorted all the details for me! A really easy experience, thank you!
18 augusti 2026
Svar från Hays Travel - Cleveleys
Thank you so much for your wonderful review! We are so pleased to hear that you found the experience easy and that all the details were sorted for you. Your positive feedback is truly appreciated. Louise xx
The staff were brilliant
The staff were brilliant, no problems, we will be going back to book our next holiday 😀 😊
19 augusti 2026
Svar från Hays Travel - Cleveleys
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience with our staff and we look forward to helping you plan your next holiday :)
Shopia was excellent
Shopia was excellent, even when we kept changing our minds. Her communication was 5* and she listened to what we needed from the holiday and found ot within our budget.
18 augusti 2026
Svar från Hays Travel - Cleveleys
Thank you for your wonderful 5-star review! We're so happy to hear that our Sophia provided excellent communication and found the perfect holiday! Louise xx
Fantastic experience
Our only concerns where the sizes of the pool. Not Adequate for number of guests. Also it would be nice to havd an adults only darts and pool section as youngsters where consrsnly on them. Other than that everything was perfect. Booked with you again for next year.
16 augusti 2026
Svar från Hays Travel - Cleveleys
We appreciate your feedback and are happy to hear that, overall, you enjoyed your stay. We've noted your comments regarding the pool size and the suggestion for an adults-only section for darts and pool. We are always looking for ways to improve our guest experience and will let the supplier know. Thank you for booking again with us for next year!
Svar från Hays Travel - Cleveleys
HELEN FROST ,
Thank you for your kind words! We are so pleased to hear that you had such a positive experience with our team. We always strive to be friendly and helpful.
Kind Regards
Hays Travel
Svar från Hays Travel - Cleveleys
Thank you for your feedback! We are so pleased to hear that you found our team member to be very polite and helpful. Louise xx
Hays Travel Your The Best
Fantastic Katie at Cleveleys was so helpful and got us exactly what we where looking for . Would definitely book with hays travel again so easy.
11 augusti 2026
Svar från Hays Travel - Cleveleys
Hi Mrs Clark, Thankyou so much for leaving Katie such a lovely review! We are so happy to know you enjoyed her service. We hope to see you again soon!
Dealt with Sophia at cleveleys .she was…
Dealt with Sophia at cleveleys .she was very thorough with us x
13 augusti 2026
Svar från Hays Travel - Cleveleys
Thank you for your wonderful feedback! We are so pleased to hear that Sophia was very thorough and helpful.Louise xx
Chloe was extremely polite and helpful…
Chloe was extremely polite and helpful and completed the booking in a courteous and timely manner
12 augusti 2026
Svar från Hays Travel - Cleveleys
Mrs L Parker,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was polite, helpful, and completed your booking in a timely manner. We truly appreciate your kind words.
Kind Regards
Hays Travel
Very helpful and patient with 3 of us
Very helpful and patient with 3 of us. Nothing was too much trouble.
2 augusti 2026
Svar från Hays Travel - Cleveleys
Thank you for your wonderful feedback! I am so pleased that you had a great experience :) Chloe x
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