Always helpful staff who go the extra mile. Easy to talk to, everything explained fully when in shop. Shout out to Gemma who dealt with my booking recently and has in the past she sorts everything so... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were dealt with by Angel at Chester le street who was very professional and listened to our needs and requirements offering us a variety of options within our budget. We were very happy with the se... Se mer
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The whole process of choosing which hotel and making the booking was dealt with by Bethany at Chester le street in a very friendly and professional manner and all our requests were met. Having not t... Se mer
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This is my first visit to Hays Travel but it won't be my last Helen was extremely helpful and thorough. Gave us extra information regarding pre flight hotel and car parking along with insurance and... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
90 Front Street, DH3 3BB, Chester Le Street, Storbritannien
- 0191 3873495
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely great service from your rep
Absolutely great service from your rep, Angel. She could not have been more helpful. It was a pleasure to deal with her.
4 september 2026
Svar från Hays Travel - Chester Le Street
Thankyou for your lovely review. I'm so glad I could get this booked for you. Can't wait to hear all about it! Thanks Angel :)
Holiday booking experience
Always helpful staff who go the extra mile. Easy to talk to, everything explained fully when in shop. Shout out to Gemma who dealt with my booking recently and has in the past she sorts everything so you feel confident your holiday is all sorted.
2 september 2026
Svar från Hays Travel - Chester Le Street
Thank you for your wonderful review! We are so pleased to hear that our staff are always helpful and go the extra mile for you. Gemma :)
You are always greeted with a welcoming…
You are always greeted with a welcoming comfortable warm smile and a feeling of a lovely atmosphere it'was a pleasure to go through the booking process with Jane so professional and giving the latest information and advice excellent service a credit to your company thank you
30 augusti 2026
Svar från Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us and that our team provided excellent service. We appreciate your kind words. Jane :)
Lovely lady who ensured our wishes were…
Lovely lady who ensured our wishes were all given. Friendly service smooth process and ensured we all got booked
29 augusti 2026
Svar från Hays Travel - Chester Le Street
Thank you for your fantastic review! We are so pleased to hear that our team provided such friendly service and ensured everything was booked smoothly for you. Helen :)
Brilliant customer service at Chester le Street
We were dealt with by Angel at Chester le street who was very professional and listened to our needs and requirements offering us a variety of options within our budget. We were very happy with the service we received by staff including the lady at the money exchange bureau.
30 augusti 2026
Svar från Hays Travel - Chester Le Street
Thankyou so much for your kind review. Have an amazing time! Thanks Angel :)
Svar från Hays Travel - Chester Le Street
Norah,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that we were able to meet all of your expectations. We truly appreciate your kind words.
Kind Regards
Hays Travel Huyton
Very friendly and efficient staff who…
Very friendly and efficient staff who make booking a holiday Very easy
29 augusti 2026
Svar från Hays Travel - Chester Le Street
Thankyou for your kind review. I'm so glad our staff were friendly and efficient and you had a very easy experience booking your holiday. Thankyou :)
Svar från Hays Travel - Chester Le Street
Thankyou for your lovely review. I am so glad you had a great experience booking your holiday :)
Helpful and friendly staff who was…
Helpful and friendly staff who was knowledgeable about holiday we booked.
29 augusti 2026
Svar från Hays Travel - Chester Le Street
Thank you for the lovely feedback, it was lovely to see you all again in branch. Jane :)
The member of staff was very helpful…
The member of staff was very helpful and friendly who booked my holiday for me. It was all done very efficiently. I wouldn't hesitate in booking future holidays at this branch.
25 augusti 2026
Svar från Hays Travel - Chester Le Street
Thank you for your wonderful review! We are so pleased to hear that your holiday booking was handled efficiently and that you had such a positive experience with our team. We look forward to assisting you with future holidays. Jane :)
My Happy Shop
Friendly,good listeners,knowledgeable and happy to help you achieve your holiday request at the best price available.
26 augusti 2026
Svar från Hays Travel - Chester Le Street
Barry Graham,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was friendly, knowledgeable, and helped you find the perfect holiday at the best price.
Kind Regards
Helen
Always fantastic to deal with.
Always fantastic to deal with.
Helpful, friendly and can’t do enough for you!
24 augusti 2026
Svar från Hays Travel - Chester Le Street
Thank you so much for your wonderful feedback! Glad we got you all sorted for your wedding. Jane :)
Helen was really good helping me to…
Helen was really good helping me to book my holiday
20 augusti 2026
Svar från Hays Travel - Chester Le Street
Good Morning! Thank you for the lovely review.
It was a pleasure to help arrange this Magical trip. Hope you all have a fabulous time.
Thanks Helen 🙂
Great service!!!!
Helen was so patient, diligent and a pleasure to spend time with. She took us through the booking process with a lovely, friendly attitude. An asset to the company. Thank you.
23 augusti 2026
Svar från Hays Travel - Chester Le Street
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience with us. We truly appreciate your kind words.
Kind Regards
Helen🙂
Good service
22 augusti 2026
Svar från Hays Travel - Chester Le Street
Thank you for the lovely feedback. Have a great holiday. Bethany :)
Different price quoted at metro branch…
Different price quoted at metro branch compared to what was quoted at the Chester le street branch (confused)
16 augusti 2026
Svar från Hays Travel - Chester Le Street
Thank you for your feedback, we are happy to have got you booked in an alternative hotel at the right price. Thanks Bethany :)
Very good staff and did what we asked
15 augusti 2026
Svar från Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We truly appreciate you taking the time to share your positive experience. Thanks Jane :)
Professional
Professional, friendly and experienced. Jemma was very helpful and patient. We look forward to booking many more holidays with her!
13 augusti 2026
Svar från Hays Travel - Chester Le Street
Thank you for your fantastic 5-star review! We are so pleased to hear that our colleague was very helpful and patient. We look forward to helping you with your future holiday plans! Gemma :)
Svar från Hays Travel - Chester Le Street
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with ourselves. Thanks Jane :)
Svar från Hays Travel - Chester Le Street
Thank you for taking the time to leave your kind feedback it is much appreciated. Thanks Gemma :)
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