Thank you to Emilie for helping us to plan and book our summer holiday for next year. She was so efficient and helpful. There were other staff present who also offered suggestions and advice on hotels... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would like to say a massive thank you to Brodie for helping me with my travel insurance. Everything was explained clearly and patiently, and I never felt pressured into choosing anything I didn’t n... Se mer
Företaget har svarat
All staff are excellent in going above and beyond to ensure you get the best holiday experience for your needs. A special mention to Emilie for patiently looking through deals for us and arranging... Se mer
Företaget har svarat
This is the 3rd holiday I have booked with Brodie's help, nothing is too much trouble, she researches anything I ask for, goes beyond expectations trying to secure the rights dates for us & is very pa... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Unit E, Richmondshire Walk, Catterick Garrison, DL9 3EN, Catterick, Storbritannien
- 01748448021
4,9
Utmärkt
803 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We got all our requirements sorted…
We got all our requirements sorted together flights hotel insurance and accommodation at airport
4 mars 2026
Svar från Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday. Thank you Emilie :)
Brodie was excellent
Brodie was excellent. Found what I wanted, seamlessly arranged alterations and was really pleasant throughout. The help and communication was excellent
22 februari 2026
Svar från Hays Travel - Catterick
Thank you for leaving this kind review. I am so glad I was able to get your holiday booked. I hope you have an amazing time. Thanks, Brodie :)
Svar från Hays Travel - Catterick
Thank you for leaving this review. It was a pleasure having you in store and getting your holiday booked. Best Wishes, Beth :)
I was made to feel very relaxed was not…
I was made to feel very relaxed was not rushed in any way and the girl went out of her way to find the holiday I wanted
28 februari 2026
Svar från Hays Travel - Catterick
Thank you for leaving this kind review. It was a pleasure getting your cruise booked and I hope you have a great time. Thanks, Emilie :)
Svar från Hays Travel - Catterick
Thank you for taking the time to leave this kind review. It was lovely having you in store and getting your holiday booked. Thank you, Emilie :)
Nothing was a problem
Anything we asked was answered with a positive attitude and was very very helpful when we had a setback nothing was too much trouble
24 februari 2026
Svar från Hays Travel - Catterick
Thank you for taking the time to leave a lovely review. It was my pleasure to get your holiday booked. I hope you have an amazing time. Kind Regards, Emilie :)
Professional guidance with holiday booking.
Brodie was the agent that handled our booking, she was very professional and supported us immensely with the available options for the planned holiday. At no time did I feel that Brodie was not genuinely concerned about providing us with the best outcome, and that level of customer care isn't common. I will definitely be recommending Hays travel to anyone seeking a value for money package for their holidays.
22 februari 2026
Svar från Hays Travel - Catterick
Thank you so much for taking the time to leave this lovely review. It was lovely having you in store and I am glad I was able to help book your holiday. I hope you have a great time away. Kind Regards, Brodie :)
An excellent friendly service
An excellent friendly service from everyone involved in our booking, with helpful advice on our choices.
23 februari 2026
Svar från Hays Travel - Catterick
Thank you so much for your lovely review :) I hope you have a fantastic time! Thank you Laura :)
Fabulous knowledge and attention to…
Fabulous knowledge and attention to detail. Brodie had took our requirements and looked into all details and options prior to us going into store and making our booking. She was polite, well conversed and a credit to Hays. Looking forward to our holidays, thank you
16 februari 2026
Svar från Hays Travel - Catterick
Thank you for taking the time to leave this lovely review. It was a pleasure having you in store and getting your cruise booked. Kind Regards, Brodie :)
I spoke to Beth about booking our first…
I spoke to Beth about booking our first Disney cruise, absolutely fantastic service and nothing was too much trouble. Definitely recommend using Hays travel in Catterick
18 februari 2026
Svar från Hays Travel - Catterick
Thank you for leaving such a lovely review. It was my pleasure to get your first Disney Cruise booked. I hope you have an amazing time away. Kind Regards Beth :)
Brilliant experience
Laura made the process enjoyable and stress free, brilliant service
17 februari 2026
Svar från Hays Travel - Catterick
Thank you so much for taking the time to leave me this lovely review :) It was my pleasure organising your trip and I look forward to having you in store again. Many Thanks Laura
Great staff
As always, the young ladies at the catterick branch are amazing, they sort everything out no hassle, Highly recommended.
Thank you
10 februari 2026
Svar från Hays Travel - Catterick
Thank you for this lovely review :) It is always a pleasure having you in store. Kindest Regards Brodie
New to the job Tyler was very efficient…
New to the job Tyler was very efficient and handled our holiday with ease top marks to her
17 februari 2026
Svar från Hays Travel - Catterick
Thank you for taking the time to leave me this kind review, it was a pleasure getting your cruise booked :) Kindest Regards Tyler
Excellent customer service
Hays booked exactly what we were looking for, including a room upgrade and airport parking. Excellent customer service.
15 februari 2026
Svar från Hays Travel - Catterick
Thank you for taking the time to leave a review. It was my pleasure to get your holiday booked to Kefalonia. I hope you have a fantastic time away. Kind Regards, Beth :)
Beth has been really helpful sorting…
Beth has been really helpful sorting this out for me,a very pleasant and efficient young lady a credit to your company
12 februari 2026
Svar från Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday for you. Thank you Beth :)
An easy experience supported by a knowledgeable team.
The advisor displayed a good knowledge of what was on offer and was able to give us sufficient information to make an informed choice.
12 februari 2026
Svar från Hays Travel - Catterick
Thank you so much for taking the time to leave me this kind review :) It really means a lot to me, it was my pleasure getting your holiday booked :) Thanks Tyler
Svar från Hays Travel - Catterick
Thank you for taking the time to leave this lovely review. I hope you have a fantastic time away. Thanks, Laura :)
Friendly welcoming staff
Friendly welcoming staff. I was seen straight away and given a range of options tailored to my request. She was patient with my indecisions, and managed to sort me out quickly.
11 februari 2026
Svar från Hays Travel - Catterick
Thank you for your kind feedback, it was my pleasure getting your holiday booked :D Kindest Regards Emilie
Laura welcomed us with a smile and…
Laura welcomed us with a smile and asked how she could help. Listened to our thoughts and places and came up with the perfect holiday for us. Took us through all stages in a timely manner.
11 februari 2026
Svar från Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to have you in store and to book your holiday. Thank you Laura :)
Marvellous
Great, super friendly staff and well informed. We happy to do lots of research with flights and hotels to put together a great package for us to Lake Bled, thank you😊
9 februari 2026
Svar från Hays Travel - Catterick
Thank you so much for your lovely review :) It was a pleasure to book your holiday to Lake Bled :) We hope you have a fantastic time! Thank you Danny :)
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