My friend and I visited your branch in Carlisle and were seen by Lucy. I cannot commend her highly enough. She was very helpful giving us lots of advice and information and various permutations a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The knowledge and experience shown by Claire helped to guide us towards an excellent choice of hotel in Sorrento. She informed us that it was actually possible to fly out from Newcastle Airport, wh... Se mer
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Assisted by Claire to book P&O cruise which would meet all our needs including transport to Southampton. Found Claire very knowledgeable able to ensure cabin and deck requirements met also at a great... Se mer
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Martin was extremely helpful and very knowledgeable- he had personal experience of the cruise we were looking to book. We were apprehensive about using a travel agent as we were worried it would be al... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
13-15 English Street, CA3 8JW, Carlisle, Storbritannien
- 01228264653
5,0
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service Bethan
Bethan was great she listened to where we wanted to go and all the fine details of our holiday . We were very happy customers that left your branch of Carlisle
17 augusti 2026
Svar från Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Bethan
Martin was great answering all our…
Martin was great answering all our questions and took time to compare the same holiday with different tour companies to get us exactly what we didn't know we wanted😂
30 augusti 2026
Svar från Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
All the help was great
28 augusti 2026
Svar från Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
The staff were friendhly and professional holiday blues.
The staff were friendly and professional
29 augusti 2026
Svar från Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
Holiday booking
The lady we dealt with was efficient helpful and very pleasant and professional
29 augusti 2026
Svar från Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
Martin was extremely helpful and very…
Martin was extremely helpful and very knowledgeable- he had personal experience of the cruise we were looking to book. We were apprehensive about using a travel agent as we were worried it would be all about getting us to buy, but this was definitely not the case . We weren’t pressured into anything and given great advice about what would be beneficial and what wouldn’t. We will definitely be using for our future trips !
28 augusti 2026
Svar från Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
All ways happy with Hays trival they…
All ways happy with Hays trival they are all very nice staff and help you as much as they can will not let you down
28 augusti 2026
Svar från Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Martin
Great service
Claire was great. She listened to what we wanted and spent a couple of hours arranging the exact holiday what we asked for. She was marvellous and totally went the extra mile. She's a star and wouldn't go anywhere else to book a holiday
28 augusti 2026
Svar från Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , Claire
Welll I keep on repeating myself and of…
Welll I keep on repeating myself and of course I will keep on saying how good
CLAIRE is....which she is..
The girl is amazing
28 augusti 2026
Svar från Hays Travel - Carlisle
Thank you so much for your kind words and booking your holiday with Hays Travel Carlisle , claire
Friendly staff.
Very little delay almost straight in due to right combination of staff to customers. Friendly staff always willing to get the right holiday to fit your needs at a good price.
26 augusti 2026
Svar från Hays Travel - Carlisle
Thankyou for booking with us again and for your kind words.
Kind regards
Olivia
As always the staff are very friendly…
As always the staff are very friendly and knowledgeable. We have never been disappointed when booking with Hays. Jess found us a lovely holiday in my favourite country.
26 augusti 2026
Svar från Hays Travel - Carlisle
Many thanks for your kind words both and repeat business, It was a pleasure booking your trip
Jess =-)
Always a good experience!.
Always a good experience!.
Thats why i keep booking with Hays.
Thank you Jess 🤩
26 augusti 2026
Svar från Hays Travel - Carlisle
Many thanks for your kind words both and repeat business, It was a pleasure booking your trip
Jess =-)
The usual friendly efficient service…
The usual friendly efficient service which keeps me returning to the Carlisle store😊
26 augusti 2026
Svar från Hays Travel - Carlisle
Many thanks for your kind words and repeat business, It was a pleasure booking your trip
Jess =-)
As ever,..staff VERY helpful
As ever,..staff VERY helpful. Choosing somewhere to visit & stay is made alot easier.
26 augusti 2026
Svar från Hays Travel - Carlisle
Many thanks for your kind words both, It was a pleasure booking your trip
Jess =-)
Excellent service once again
Excellent service once again, very knowledgeable, helpful and friendly service
26 augusti 2026
Svar från Hays Travel - Carlisle
Thankyou so much for booking with us again and your kind comments, we really appreciate it and it is always a pleasure to assist with your plans.
Kind regards
Claire
Always get superior treatment from…
Always get superior treatment from Martin the Manager who, because of our age and inability to manage the internet treats us with understanding and respect!
25 augusti 2026
Svar från Hays Travel - Carlisle
Thanks for booking with us again, it is always a pleasure to help with your plans.
Regards
Martin
Great holiday company
I have used hays many times to arrange my holidays, always happy to help and get great prices, with a great service all round. Would like to thank jess and Martin for helping us get sorted again.
23 augusti 2026
Svar från Hays Travel - Carlisle
Many thanks for your kind words, It was a pleasure booking your trip
Jess =-)
Svar från Hays Travel - Carlisle
Thanks for booking with us again and for your kind comments.
Kind regards
Olivia
Svar från Hays Travel - Carlisle
Thank you for your kind words Susan, it was a pleasure booking your holiday.
Liv :)
Claire was patient
Claire was patient, friendly and gave great advice. Great service,.Every member of staff greets you on arrival making it very welcoming.
22 augusti 2026
Svar från Hays Travel - Carlisle
Thankyou so much for booking with us again and your kind comments, we really appreciate it and are happy to assist with your plans.
Kind regards
Claire
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